As a specialist motorhome insurance broker with over 20 years experience, we completely understand how important it is to keep you and your motorhome on the move. After all, no-one wants to be stuck by the side of the road, especially when you’re on holiday abroad.
The reality is, breakdowns can happen and do happen – and usually at the worst possible time. So the smart thing is to make sure you’re protected.
All of our optional Motorhome Breakdown Insurance policies provide national coverage and first class service 24/7. We can give you a quote in minutes and we’ll always look to save you money on your policy whenever we can.
Roadside & Local Recovery
An approved mechanic will aim to get you moving ASAP. If your motorhome can’t be fixed where it is, we’ll take it to a local garage for you.
This provides handy cover within one mile of your home address.
Get recovery to any single destination, overnight accommodation or use of a hire car for 24 hours (provided where necessary).
We’ll give you assistance across the continent including repatriation (where required).
Trailers & Caravans
Even trailers and caravans up to 8m in length can be insured with us.
Should this happen (and it can!), we’ll arrange for the tank to be drained, flushed and refilled with up to 10ltrs of the correct fuel.
This is for the vehicle itself so any driver is covered.
To make a claim
All claims, or incidents that may give rise to a claim, must be reported as soon as reasonably possible by calling 0345 600 5801.
When you call the Claims Helpline, we will record all the details of your incident. We’ll also confirm whether your policy covers you for what’s happened, any excess that you’ll have to pay and the steps involved in making your claim (which we’ll manage on your behalf).
When calling the Claims Helpline, please have your policy number to hand. This helps us to find your policy records quickly and deal with your call as efficiently as possible. If you can’t find it, please don’t let this delay your reporting of the incident.
To amend your policy
Want to make a change to your insurance policy? Then call 0333 370 7777 quoting your policy reference number.
To renew your insurance
We’ll send you a reminder to renew your policy when it is due. If you have any questions you can always speak to a member of our renewals team on 0333 370 7777
To request a copy of your policy documents
To request a copy of your policy documents, please call us on 0333 370 7777 quoting your policy reference number.
We’re here Monday to Friday 9am to 6.30pm, and on Saturday 9am to 12.30pm.
All of us here at Staveley Head are committed to giving you the highest standard of service. However, if anything has gone wrong and you’re not 100% happy, then tell us about it. We’ll deal with your complaint as quickly, efficiently and fairly as possible so you love us again. See our Terms of Business to find out more.
Service rating : Staff are very good and offer a top service I Would Be Happy to use Again and Again
Product : Very Good Price And Happy With Offer
Service rating : It is easy to take out insurance with Staveley until it comes to proof of mileage on the motorhome. I asked if I could give this over the phone they said no. I had to fill in the form which wasn't possible as I couldn't open it, Staveley Head couldn't open the forms I forwarded to them via email so I had to post copies, plus I enclosed a letter which included the mileage. I then received an email informing me that they needed the mileage and to ring up ?
The process should be a lot less stressful than this
Product : Well covered and reasonably cheap
Service rating : Straight forward with no issues at all.
Product : Just the cover I wanted at a very good price.
Good price, bit complicated having to send confirmation documents.
Service rating : Excellent price and customer service from Gareth
Product : Excellent price for taxi insurance
Service rating : Good and no bother
Product : Just what i was looking for
Bought camper van insurance a couple of problem with the information sorted quickly with professionalism
Service rating : I’ve onky just started using this company but so far very good service
Product : Good service so far can’t complain
Service rating : Good positive and prompt response, without even asking what other quotes or prices I had on renewal , they give me the best price , and I will definitely recommend them as well will buy again
Product : Great service and good value for money, highly recommended
Service rating : not bad
Product : ok ok ok ok ok ok ok ok oko
Service rating : All questions were answered. The offer of additional service that I may have needed for my type of vehicle where offered. And I accepted the European breakdown cover as we do go abroad. Lauren explained all the policy to me. And I was very happy to accept. What would be good is online form signing.as most companies are starting to use this. Would be a good addition to the service.
Product : Good price for European cover only hope I never need it
Service rating : Very good, the staff on the phone we very helpful and informative, easy to deal with.
Product : Easy transaction, went smoothly.
MOTOR TRADE INSURANCE
Service rating : great service
Product : very helpful staff nothing is to much trouble
Service rating : Only regarding the breakdown insurance purchase,everything was fine. Regarding the renewal of the actual motorhome policy, the process could certainly be improved
Product : no problem with the breakdown insurance purchase. However ,the renewal purchase process for the actual van insurance could be improved
So to find out more, ask any questions or take out motorhome breakdown insurance with us straight away, give us a call today on 0800 023 7208.