As a specialist motorhome insurance broker with over 20 years experience, we completely understand how important it is to keep you and your motorhome on the move. After all, no-one wants to be stuck by the side of the road, especially when you’re on holiday abroad.
The reality is, breakdowns can happen and do happen – and usually at the worst possible time. So the smart thing is to make sure you’re protected.
All of our optional Motorhome Breakdown Insurance policies provide national coverage and first class service 24/7. We can give you a quote in minutes and we’ll always look to save you money on your policy whenever we can.
Roadside & Local Recovery
An approved mechanic will aim to get you moving ASAP. If your motorhome can’t be fixed where it is, we’ll take it to a local garage for you.
This provides handy cover within one mile of your home address.
Get recovery to any single destination, overnight accommodation or use of a hire car for 24 hours (provided where necessary).
We’ll give you assistance across the continent including repatriation (where required).
Trailers & Caravans
Even trailers and caravans up to 8m in length can be insured with us.
Should this happen (and it can!), we’ll arrange for the tank to be drained, flushed and refilled with up to 10ltrs of the correct fuel.
This is for the vehicle itself so any driver is covered.
To make a claim
All claims, or incidents that may give rise to a claim, must be reported as soon as reasonably possible by calling 0345 600 5801.
When you call the Claims Helpline, we will record all the details of your incident. We’ll also confirm whether your policy covers you for what’s happened, any excess that you’ll have to pay and the steps involved in making your claim (which we’ll manage on your behalf).
When calling the Claims Helpline, please have your policy number to hand. This helps us to find your policy records quickly and deal with your call as efficiently as possible. If you can’t find it, please don’t let this delay your reporting of the incident.
To amend your policy
Want to make a change to your insurance policy? Then call 0333 370 7777 quoting your policy reference number.
To renew your insurance
We’ll send you a reminder to renew your policy when it is due. If you have any questions you can always speak to a member of our renewals team on 0333 370 7777
To request a copy of your policy documents
To request a copy of your policy documents, please call us on 0333 370 7777 quoting your policy reference number.
We’re here Monday to Friday 9am to 6.30pm, and on Saturday 9am to 12.30pm.
All of us here at Staveley Head are committed to giving you the highest standard of service. However, if anything has gone wrong and you’re not 100% happy, then tell us about it. We’ll deal with your complaint as quickly, efficiently and fairly as possible so you love us again. See our Terms of Business to find out more.
Service rating : Easy company to deal with, pleasant people and good prices.
Product : Good renewal price but hopefully never actually need to use it!
Service rating : excellent service
Product : very efficient and very impressed
Service rating : They made my renewal very easy to do, all via e-mail. Also very helpful staff
Product : Very easy and efficient renewal
Service rating : Brilliant service. Everything was done nicely and quickly. Would recommend anytime.
Product : Brilliant service. One of the cheapest quotes I had.
Service rating : I have rated Staveley Head top marks have been with them for 4 years now .I find that the level of service to be exceptional and staff well informed polite and efficient and thoroughly recommend anyone to insure with them as I will continue to do so in the future.
Product : 4 years and not a problem competitive price and value for money
GOODS IN TRANSIT INSURANCE
Service rating : Their service was good and staff was helpfull and friendly.
Product : Got insurance with the new van and only needed goods in transit.
Service rating : Very happy with their service.
Product : Good price, good service.
Service rating : as i have only just joint stately head i can't give a full comment all i can say is that it has been clearly put to me and an easy experience
Product : good and easy. so far so good
MOTOR TRADE INSURANCE
Service rating : They did what i wanted
Product : It does what i need from my insurance
Excellent prompt service over the telephone.
Service rating : Gave good information, a great price and prompt responses
Product : A reasonable price for theservice on offer, thoughnot used as yet.
Service rating : Excellent
Product : Very affordable excellent City old crest
Service rating : good customer service, quick response
Product : good customer support, quick response, good price
So to find out more, ask any questions or take out motorhome breakdown insurance with us straight away, give us a call today on 0800 023 7208.