As a specialist motorhome insurance broker with over 20 years experience, we completely understand how important it is to keep you and your motorhome on the move. After all, no-one wants to be stuck by the side of the road, especially when you’re on holiday abroad.
The reality is, breakdowns can happen and do happen – and usually at the worst possible time. So the smart thing is to make sure you’re protected.
All of our optional Motorhome Breakdown Insurance policies provide national coverage and first class service 24/7. We can give you a quote in minutes and we’ll always look to save you money on your policy whenever we can.
Roadside & Local Recovery
An approved mechanic will aim to get you moving ASAP. If your motorhome can’t be fixed where it is, we’ll take it to a local garage for you.
This provides handy cover within one mile of your home address.
Get recovery to any single destination, overnight accommodation or use of a hire car for 24 hours (provided where necessary).
We’ll give you assistance across the continent including repatriation (where required).
Trailers & Caravans
Even trailers and caravans up to 8m in length can be insured with us.
Should this happen (and it can!), we’ll arrange for the tank to be drained, flushed and refilled with up to 10ltrs of the correct fuel.
This is for the vehicle itself so any driver is covered.
To make a claim
All claims, or incidents that may give rise to a claim, must be reported as soon as reasonably possible by calling 0345 600 5801.
When you call the Claims Helpline, we will record all the details of your incident. We’ll also confirm whether your policy covers you for what’s happened, any excess that you’ll have to pay and the steps involved in making your claim (which we’ll manage on your behalf).
When calling the Claims Helpline, please have your policy number to hand. This helps us to find your policy records quickly and deal with your call as efficiently as possible. If you can’t find it, please don’t let this delay your reporting of the incident.
To amend your policy
Want to make a change to your insurance policy? Then call 0333 370 7777 quoting your policy reference number.
To renew your insurance
We’ll send you a reminder to renew your policy when it is due. If you have any questions you can always speak to a member of our renewals team on 0333 370 7777
To request a copy of your policy documents
To request a copy of your policy documents, please call us on 0333 370 7777 quoting your policy reference number.
We’re here Monday to Friday 9am to 6.30pm, and on Saturday 9am to 12.30pm.
All of us here at Staveley Head are committed to giving you the highest standard of service. However, if anything has gone wrong and you’re not 100% happy, then tell us about it. We’ll deal with your complaint as quickly, efficiently and fairly as possible so you love us again. See our Terms of Business to find out more.
Excellent company, been with years and they come up with a price that beats the competition.
Service rating : Good service and staff
Product : Cover is exactly what I needed and competitively priced
Service rating : Great servive from start to finish!
Product : Great service from start to finish!
Service rating : Really happy with the service
Product : Very good policy
Service rating : excellent customer service and keep up
Product : very good for price
Service rating : Very friendly and personnel easy to understand
Product : On the surface seems good - hope we wont have to find out
Service rating : Excellent service.helpfull staff.makes my yearly dealing with insurance company easy
Product : Exactly what I need at a reasonable price.some company's were a little bit cheaper but decided to renew with this company as last year they offered excellent customer service so it was with the little bit extra to stay with this company. 👍
Service rating : Service spot on and agent very polite and helpful
Product : First class and very reasonably priced
Service rating : Quick response and helpful
Product : competitive
Service rating : always need the same documents which already have
Product : today no problems
Service rating : The staff were pleasant and helpful although I had to change the statement of particulars because closed questions were asked on the telephone and on seeing the statement it was clear that choices were not given on the phone eg have you held a licence for 10 year (reply yes but statement of facts required total number of years) same thing with engine size but sorted out in the end at an additional cost to myself.
Product : I believe that the insurance that I took out was very competitive compared to a few others that I had quotes from. I have not had the need to use it and hopefully I don't need to use it. I managed to get through to a real person and the service was good.
So to find out more, ask any questions or take out motorhome breakdown insurance with us straight away, give us a call today on 0800 023 7208.