If you’re planning to head off on a gap year or if you fancy a more adventurous holiday, it’s really important you get the right level of cover before you go. After all, these sorts of breaks can take you all over the world – and that isn’t quite the same as a day out in Blackpool…
Other customers of ours who bought travel insurance found some of these optional covers handy to have, too:
Excess protection will cover the cost of the excess payment on your policy in the event of a claim. Which means you won’t need to pay any part of claims you make.
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We’re not the kind of people to try and pull the wool over our customer’s eyes. So we use Feefo, an independent third party company to collect feedback on every policy we sell (see below). This way, we get another view on how we’re doing so we can improve our service wherever possible.
So if you’d like to make a suggestion as to how we could do better, please use our contact us form and tell us about it.
Service rating : All enquiries were dealt with promptly by very helpful staff.
Product : It would appear to be good although you would only really know if you had to use it!
Service rating : Effective web site. Reliable arrangements
Product : Straightforward with reasonable terms and good value for money
Service rating : All ok
Product : All good
Service rating : Very fast and efficient
Product : Very competitive quote. Exactly what I needed
Fast and good response on the phone.
Thank you keep it up.
Fast and efficient,excellent value
Service rating : Very helpful
Product : If it does what it says on the tin I am impressed but fortunately not had a claim
Service rating : it was really nice to have insurance with stavely head
Product : cheap and great customer services
Service rating : Good
Product : Good
Had no problems so stayed with them...
Service rating : Always get a good and fast response from the staff when needed.
Product : very good, never yet needed to make a claim and hope i never do.
Service rating : Even though I am an existing customer, and their quote was very competitive, the process is still quite labourious and you have to go through the ten minutes or so of intense questioning about everything in your life. It would be much better if they just asked if anything had changed, then send you the mileage declaration, request for gov.uk code etc.
Product : No problems that I have encountered yet.
Service rating : Telephone operator was efficient
Product : Does what I need
Service rating : Always been good and attentive
Product : Smashing for what I need.
Backpacker insurance is different to standard holiday insurance as it covers you for uninterrupted travel, rather than a maximum duration of 31 days.
What’s more, our Backpacker Travel Insurance products provide a comprehensive range of cover as standard. And you can add in extra cover if you’re planning on scuba diving or bungee jumping (see what we mean about Blackpool?!?).
Call us directly to complete your quote get protected – fast. We’ll even email your documents to you so you can access them from wherever you are in the world.