0333 370 7777
Mon - Fri 9am - 6.30pm, Sat 9am - 12.30pm

Customer Reviews

 

90% of customers liked our service (536 reviews)

12 hours ago

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TAXI INSURANCE

Service rating : Very friendly and helpful and professional.
Product : 😁😁😁😁😁😁🤗🤗🤗🤗🤗🤗🤗🤗🤗

13 hours ago

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MOTORHOME INSURANCE

Service rating : Service OK but renewing insurance is very tedious these days..I suspect brokers play on this to hike their prices at renewal in the hope you can't be bothered to seek alternatives. If I was given a competitive price straight off I would be much more likely to renew with the encumbent and steer my other insurances to them.
Product : Price xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

2 days ago

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MOTORHOME INSURANCE

Service rating : Very friendly & helpful, but asked me to provide information they already had.
Product : Excellent value for money

2 days ago

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MOTOR TRADE INSURANCE

Service rating : Helpful friendly service.
Product : Brilliant service .A pleasure to do business with.

2 days ago

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TAXI INSURANCE

Service rating : It's really good service verry help full and give me good price for taxi insurance Thank you.
Product : Good serves verry help fill

2 days ago

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MOTORHOME INSURANCE

Service rating : Good service, easy to deal with. Hope the insurance does what is says on the tin, but also hope I will never have to make a claim to find out.
Product : Seems a good policy, hope I don't need to test it out.

2 days ago

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MOTORHOME INSURANCE

Service rating : Staveley Head offered the cheapest insurance for my campervan. The Communication was clear and concise.
Product : Great price for my campervan insurance.

3 days ago

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TAXI INSURANCE

Service rating : They gave a great service and excellent price for insurance
Product : I am quite happy with the service

3 days ago

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MOTORHOME INSURANCE

Service rating : excellent communication and couldn't be more helpful
Product : great service and price 5 stars

3 days ago

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MOTORHOME INSURANCE

Service rating : Knowledgeable staff who quickly deal with your needs.
Product : Nothing on my policy has changed but I still had to provide driving license codes, proof of club membership and mileage declaration as I did last year. Are they not kept on record?

3 days ago

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TAXI INSURANCE

Very helpful and informative. Catered for everything I Required and gave a very competitive quote that I accepted. Paperwork was hassle free and easy.

4 days ago

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MOTORHOME INSURANCE

Nice friendly informative , very easy to get what you need

4 days ago

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MOTOR TRADE INSURANCE

Service rating : A great service from a customer service
Product : The price was good when buying insurance

4 days ago

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MOTORHOME INSURANCE

Service rating : FAST AND CLEAR SERVICE ON THE PHONE AND ONLINE.
Product : GOOD VALUE AND INSURANCE COVER.

4 days ago

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VAN INSURANCE

Service rating : Staveley head have always been good as i had both my cars with them until i got a new car and they were meant to change it over but never & i had never had any insurance for a month and had to pay a 170.00 to get insrance as they told me when my wife was out driving the car so i had no time to think about it and panicked, but not my fault its theres !!!grrrrr
Product : wrong information & more expensive

4 days ago

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MOTORHOME INSURANCE

Service rating : As in previous 2 years always the very best price and cheaper than last year
Product : Good, proactive and excellent service and price

4 days ago

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TAXI INSURANCE

Service rating : I would recommend easy transaction helpful staff. Very pleasant experience
Product : Easy transaction pleasant staff

4 days ago

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BREAKDOWN INSURANCE

Service rating : Helpful
Product : Not unlimited call outs which I think BW better

4 days ago

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MOTORHOME INSURANCE

Explained everything clearly. Chatted in between questions. Didn't sound like they were speaking off a script or prompt cards. Helped me when I had to send items back via email.

4 days ago

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MOTORHOME INSURANCE

Service rating : Very friendly staff, they are always helpful. I have already recommended them to my friends.
Product : Very helpful and one of the cheapest

4 days ago

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MOTORHOME INSURANCE

They seemed to need a lot of extra info to get cover.

4 days ago

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TAXI INSURANCE

Service rating : fast customer service cheap price. i will definitely do more business with them.
Product : i like them the way they respond.

5 days ago

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MOTOR TRADE INSURANCE

Service rating : Good service, value for your money.
Product : They get you a good deal.

6 days ago

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MOTORHOME INSURANCE

Polite, courteous, efficient and friendly contact.
Good insurance cover at a reasonable price.
Would use again.

6 days ago

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MOTORHOME INSURANCE

Service rating : Good service
Product : Seems Stright forward . Simple to understand

6 days ago

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MOTORHOME INSURANCE

Very enjoyable..very clean, very helpful staff. could do with a club house or more facilities

7 days ago

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BREAKDOWN INSURANCE

They always look after me and my motorhome

7 days ago

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MOTORHOME INSURANCE

Quote was competitive and dealt with well I would use company again and recommend to friends.

7 days ago

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TAXI INSURANCE

Good service

1 week ago

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MOTORHOME INSURANCE

Very thorough! A bit fast, as the information gathering is new. But seems very professional! There is a lot of information needed and taxes to be followed up like Licences, NCD etc., but I expect that's to avoid fraud! My original contact didn't go well, and I rang off early, but the Sales Woman contacted me back the day after and we worked through the details! Your original quote was too high, but it turned out that I had said a tracker was fitted but not yet in MY name, so the quote said it was NOT fitted? When I explained I was merely waiting for the confirmation email, all was sorted out! S

1 week ago

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VAN INSURANCE

E mail reminder weeks before with alternative quote and very efficient when I phoned to accept.

1 week ago

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MOTORHOME INSURANCE

Service rating : This is my second year with Staveley Head.The customer service and price
I couldn't fault.Would highly recommend.
Product : Very reasonable compared to other company's

1 week ago

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BREAKDOWN INSURANCE

Service rating : Very good
Product : Helped in everyway to get me sorted out thanks again

1 week ago

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BREAKDOWN INSURANCE

First class really helpful and easy to talk to

1 week ago

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MOTORHOME INSURANCE

Service rating : Very friendly very polite a joy to deal with
Product : Just one phone call all sorted very pleased with the service o

1 week ago

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MOTORHOME INSURANCE

Service rating : Bang on, a cracking service from start to finish
Product : Just what I needed and wanted.

1 week ago

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MOTORHOME INSURANCE

Service rating : Good fast efficient service
Product : Reasonable prices. Shame they don't do self drive hire insurance too as I sometimes rent my camper and it'd be great to get it all done in the one place

1 week ago

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MOTOR TRADE INSURANCE

Service rating : Excellent customer service and a honest quote for my traders insurance. Advisor Mike Smith was fast and efficient . Thx
Product : Excellent customer service

1 week ago

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MOTORHOME INSURANCE

Service rating : Very good service and explained everything very well
Product : Very good service and a good price would use again

2 weeks ago

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MOTORHOME INSURANCE

Quick and strate forward

2 weeks ago

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TAXI INSURANCE

Service rating : very prompt and efficient
Product : saved 300.00 on previous cover

2 weeks ago

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TAXI INSURANCE

Service rating : Excellent service and response.
Product : Great price great service and great response

2 weeks ago

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MOTORHOME INSURANCE

Service rating : Good telephone service Polite and Friendly and efficient
Product : Good comprehensive policy olite service

2 weeks ago

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MOTORHOME INSURANCE

Service rating : Good value for money service and all uk based operators friendly staff
Product : Good value for money , U.K. Based operation

2 weeks ago

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MOTOR TRADE INSURANCE

Service rating : Good quote for my first trade policy and was able to pick up nearly 3 weeks later without any hassle. Friendly customer service - thanks.
Product : Great, thanks for the good price

2 weeks ago

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COURIER INSURANCE

Service was quick and easy and all questions answered and I would recommend and buy from them again

2 weeks ago

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TAXI INSURANCE

Service rating : Very helpful and customer focused team, Thank you James for five star services.
Product : Excellent customer service and competitive pricing

2 weeks ago

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BREAKDOWN INSURANCE

Could have looked for better price for a driver with no claims and experience.

2 weeks ago

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MOTORHOME INSURANCE

Very helpful

2 weeks ago

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MOTORHOME INSURANCE

Well the person i spoke to was very good at her job and explained everything to me and the price was brillant compared to other companies.

3 weeks ago

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MOTORHOME INSURANCE

Service rating : Straight forward service. Great price.
Product : Competitive rates.! Thank you!

3 weeks ago

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MOTORHOME INSURANCE

Excellent service, good advice.

3 weeks ago

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MOTORHOME INSURANCE

Service rating : Excellent
Product : Excellent customer service

3 weeks ago

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TAXI INSURANCE

Service rating : Very helpful, efficient and fast in sorting out my insurance.
Product : Competitive price ........

3 weeks ago

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MOTORHOME INSURANCE

Service rating : efficient customer service
Product : relevant cover and reasonable quote again

3 weeks ago

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VAN INSURANCE

See below

3 weeks ago

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MOTORHOME INSURANCE

Service rating : Spoke to a lovely girl made it really easy
Product : Great price and service and really helpful chat on the phone

3 weeks ago

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MOTORHOME INSURANCE

Service rating : Efficient and helpful. Would recommend them to friends and family. Helpful phone service.
Product : Stop looking for flattery!

3 weeks ago

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BREAKDOWN INSURANCE

Very good service, although the poor employee having to read out all that blurb, which no-one really takes in at the time of the call as its going so fast. It would be better served by a standard letter in my opinion.

3 weeks ago

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MOTORHOME INSURANCE

Sent wrong policy certificate to me and didn't reply to my email

3 weeks ago

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MOTORHOME INSURANCE

Service rating : Great to deal with very helpful
Product : Very helpful to find the cover that I needed

3 weeks ago

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MOTOR TRADE INSURANCE

Service rating : They are really 5 star
Product : Best price and customer service

3 weeks ago

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MOTORHOME INSURANCE

The service was very good although I did ask why there was an administration charge of £20, I was told that it was what the company got paid for selling the insurance. Unfortunately I do not believe that is all the company earn for selling the policy as usually there is a payment from the insurance company to the broker. So I feel that I was lied to and the admin fee is just another way of making a hidden profit.

3 weeks ago

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MOTORHOME INSURANCE

Service rating : From the moment the reminder came through, there was a feel-good factor that I was putting my trust in a company which cared about its customers and everything was being made easy. And that's actually something of a rarity these days! When it was necessary to call, making sure I also had the best deal available, I found that it was someone clearly in the UK and they knew what they were doing. They walked me through obtaining and supplying the dosumentation required too. Altogether, there was simply no hassle!
Product : Good cover . . . . . Good price!

3 weeks ago

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MOTORHOME INSURANCE

Service rating : Excellent
Product : Excellent - exactly as required

3 weeks ago

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MOTORHOME INSURANCE

Service rating : Very helpful took the time to make sure I had the most appropriate quote.
Product : This is the second yeat I've bought from Staveley Head and policy is at a competitive price

3 weeks ago

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COURIER INSURANCE

Very helpful and good service

4 weeks ago

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VAN INSURANCE

Plenty of notice or the renewal, reasonable price, even though it was not the lowest by far. Easy to renew, fast transaction. Even had the decency to call back to admit they had made a mistake.

4 weeks ago

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MOTORHOME INSURANCE

Service rating : Came up with the best quote that suited my needs at a good price
Product : policy covers all I need and the price was right

4 weeks ago

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MOTORHOME INSURANCE

Service rating : they are brilliant and competitively priced all sorted via email job done would recommend
Product : yes, they are thorough competitive and professional i will insure with them next year and will highly recommend

4 weeks ago

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MOTORHOME INSURANCE

Service rating : Would buy again if similar service provided
Product : Prompt & efficient service

4 weeks ago

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COURIER INSURANCE

Always excellent service great staff

thank you

4 weeks ago

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MOTOR TRADE INSURANCE

Service rating : Been insured with Stavely Head a few years now. Always found them a pleasure to deal with.. This year I was abroad for renewal and they couldn't have been more helpful, especially Summer.
Product : did what I asked for.
very helpful.

1 month ago

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MOTORHOME INSURANCE

Service rating : Good experience each time we contacted you, however having to pay 25.00 just because we moved house I thought was excessive.
Product : Very good happy with the service

1 month ago

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BREAKDOWN INSURANCE

Very friendly helpful staff

1 month ago

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COURIER INSURANCE

Service rating : Would definately recommend to others.
Excellent friendly staff, easy to talk too.
Product : I thought this was goood value for money.

1 month ago

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TAXI INSURANCE

Service rating : Highly recommend pleasure to deal with best price quoted
Product : Pleasure to deal with great quotes

1 month ago

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VAN INSURANCE

Service rating : need more info to be sent out by post. I have sent my driving licence info to 2 email addresses and both have been bounced back now I gave to contact them . I do not have to do this with any other insurance company
Product : changed to another company but to date NO paperwork

1 month ago

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MOTORHOME INSURANCE

Yes would recomend them.could do with paper certificate

1 month ago

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VAN INSURANCE

Didn't inflate the price of policy renewal. Pleasant and efficient service.

1 month ago

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MOTORHOME INSURANCE

Very good & most helpful will use

1 month ago

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BREAKDOWN INSURANCE

Service rating : I found Staveley Head very easy to deal with and they got me a great deal on my Motorhome insurance.
Product : Again, easy to deal with and very competitive and excellent value for money for the cover I got.

1 month ago

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MOTOR TRADE INSURANCE

Service rating : very good service and polite.
Product : very quick very GOOD service

1 month ago

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BREAKDOWN INSURANCE

The agent on the phone was very patient, friendly and knowledgable

1 month ago

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BREAKDOWN INSURANCE

Service rating : My payment was late one day and the lady said I could pay it over the phone instead of waiting another month, very kind
Product : Only wanted about 30 mins when I had a puncture

1 month ago

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MOTORHOME INSURANCE

I have never had to photo copy or send details of codes to insure my vehicle, which I found quite stress full. got there in the end.

1 month ago

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MOTORHOME INSURANCE

It's all about communications customers need to have good com

1 month ago

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TAXI INSURANCE

Great customer service
Been with a welll known taxi insurer for years but they were nowhere near the quote i got from Staveley Head.

1 month ago

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MOTORHOME INSURANCE

Service rating : i will tell people and use again.
Product : very good price and well done

1 month ago

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TAXI INSURANCE

Service rating : excellent! very quick to respond especially by email ...no so quick by phone..was totally hassle free
Product : five stars..... hassle free

1 month ago

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TAXI INSURANCE

Service rating : Excellent very easy process to get quote and have I distance reasonable price well explained easy instalment less interest option also been advised amazing.
Product : Amazing service very reasonable price well explained good handling and perfect for commercial drivers

1 month ago

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MOTORHOME INSURANCE

Service rating : Competitive prices, friendly and proactive customer services.
Product : Good price for insurance and recovery.

1 month ago

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TAXI INSURANCE

Service rating : They were very helpful in helping me decide to buy from them. The price they Quoted me was very fair.
Product : Again very helpful . Will reccomend them .

1 month ago

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MOTORHOME INSURANCE

Service rating : Good spoken English by those I spoke to.
Was called back which was really helpful.
Product : Disappointed with the cost of policy but was more competitive than RAC.

1 month ago

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TAXI INSURANCE

Service rating : The initial quote was very competitive. I wasn't pressured into accepting the quote. Once I accepted the quote the admin side was very quick to respond and very thorough.
Product : Everything covered that I required. My questions were listened to, answered and resolved quickly

1 month ago

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MOTORHOME INSURANCE

Service rating : * Kept my premium down even though I had had an accident this year. Still paying the same rate.
* Staff were very helpful.
Product : Very good.wdgwergwergrgrgqrgqergqe

1 month ago

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MOTORHOME INSURANCE

Service rating : Very pollite and helpfull staff
Product : very suprised at the very reasonable price

1 month ago

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MOTOR TRADE INSURANCE

Service rating : Very good. Listened, acted on what was siad and provided the policy that was agreed. Prices much better than our existing insurer.
Product : Did what they said, great customer service too!

1 month ago

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MOTORHOME INSURANCE

Service rating : Very long winded process to purchase this product , followed by further processes after purchase that I do not see the need for.
Product : Not sure about the product yet, hard to say without actually making a claim but I have reservations. Will do more research with other providers well before renewal date.

1 month ago

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MOTORHOME INSURANCE

Service rating : have been very helpful through the years
Product : The policy suits my needs and I believe the cover to be good value

1 month ago

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MOTORHOME INSURANCE

Service rating : Brilliant service right quick with response times when you have enquires...a competitive rate for quotes...so easy to set up
Product : So easy to set up and a very good competitive quotes

1 month ago

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MOTORHOME INSURANCE

Service rating : Helped me all along the way
Very very helpful made it all very clear what was needed
Product : Never insured a motor home
Before excellent service
And a great price !!!

1 month ago

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MOTORHOME INSURANCE

Very friendly and helpful

1 month ago

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MOTORHOME INSURANCE

Service rating : I will definitely recommend and use them again
Product : Price is higher than I expected even what gouvernment changes.

1 month ago

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COURIER INSURANCE

Service rating : Just straight forward courier & git insurance all in 1
Product : Excellent good & cheap very easy to get insurance not complicated

1 month ago

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VAN INSURANCE

Service rating : Jumped to solve a problem I had and sorted it strat away
Product : Because my problem was sorted and at a good price

1 month ago

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BREAKDOWN INSURANCE

Always so competitive and you just get the job done. Would always recommend!!

1 month ago

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VAN INSURANCE

Service rating : Got what I wanted no hassle well pleased
Product : Good job well done
Happy

1 month ago

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TAXI INSURANCE

Service rating : found all staff were very helpful even the receptionist offererd me a cup of coffee
Product : very good price for my taxi insurance

1 month ago

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COURIER INSURANCE

Service rating : I do not use anyone other than Staveley Head to sort out my Insurance, I do not even try comparison sites as they can't cope with the specifics of the policy I need. Staveley Head are my one and only choice.
Product : Does exactly what its needed for (keeps me safe in the knowledge I'm protected).

1 month ago

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MOTORHOME INSURANCE

Straightforward and courteous

1 month ago

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TAXI INSURANCE

Good company&Good service

1 month ago

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MOTORHOME INSURANCE

Service rating : Very good service and helpful staff
Product : Good service, was pleased with the price

1 month ago

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MOTORHOME INSURANCE

Service rating : good
Product : no probs no probsno probs

1 month ago

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MOTORHOME INSURANCE

Service rating : Excellent service
Product : Quick and efficient serbuce

1 month ago

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TAXI INSURANCE

Service rating : Very good service and very helpful staff. And I will recommend to my friends and family to insure with you.
Product : Very good service.
I am very happy

1 month ago

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MOTOR TRADE INSURANCE

Service rating : Nice and easy does it every time !
Product : Made the minefield of motors traders Insurance easy and understandable tailoring my needs and saving me money

1 month ago

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HGV INSURANCE

Every thing made easy

1 month ago

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MOTOR TRADE INSURANCE

Brilliant service helpful much better service

1 month ago

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HGV INSURANCE

Yes I will in the future

1 month ago

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VAN INSURANCE

Service rating : Pleasant to deal with. Will use again.
Product : No problems with arranging cover.

1 month ago

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TAXI INSURANCE

Service rating : explained everything well
Product : good value compared to other quotes

1 month ago

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TAXI INSURANCE

Service rating : ver good customer services explained everthing...
Product : very good quotes offered.

1 month ago

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MOTORHOME INSURANCE

Service rating : I was contacted one month early for my renewal got the dates incorrect. Then nobody contacted me at all when my policy was for renewal
Product : Good Value and competitive

1 month ago

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MOTORHOME INSURANCE

Service rating : Quick. Efficient. Accepted NCD gained on my car which took price down ++
Product : Accepted NCD gained on car.

1 month ago

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MOTORHOME INSURANCE

The booking process was a bit complicated in so far as the people on the phone talk quickly because they know the info inside out.It is not easy keeping up with what they are telling you.In fact there were two obvious errors which had to amended.The administration fee was not mentioned a far as I can remember and it is a considerable amount.

1 month ago

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VAN INSURANCE

Service rating : I would recommend them ,for helpful and a excellent service
Product : Van insurance ,tailored to my needs good sevice

2 months ago

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MOTORHOME INSURANCE

By being more competative and not wanting the same info year after year

2 months ago

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BREAKDOWN INSURANCE

Service rating : Amazing service for us for the second year running . Rang me when they said they would . Comparisons sought but no one came near staveley head . Fabulous !
Product : Great price for us for second year running . Customer service amazing !

2 months ago

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MOTORHOME INSURANCE

Service rating : This would certainly have been five stars had it not been for the time it took each time to get through on the telephone and then be transferred . It took me a whole morning and three separate calls to renew my policy.

Once connected n the right person the service was excellent but I suspect some people hang up before that point. I know I almost did. It's quite frustrating.
Product : Good product and competitive price

2 months ago

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MOTORHOME INSURANCE

Nearly ended up cancelling my policy if it wasn't for a manager having more sense than the customer service staff I would have. I will be looking elsewhere next year.

2 months ago

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MOTORHOME INSURANCE

Efficient low price friendly service. Called me to remind me.

2 months ago

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MOTOR TRADE INSURANCE

Service rating : Very pleased with the service provided. A straight forward process and the application was hassle free. The advisor was great to deal with and gave me answers to some parts that I wasn't sure of.
The information I had to provide was easily sorted with the 'Links' that had been provided.
I will recommend Staveley Head and continue to use as my broker.
Product : A simple and hassle free process!
The right insurance cover provided at reasonable cost and first class customer service!

2 months ago

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MOTORHOME INSURANCE

Service rating : Renewing your policy is overly fussy compared to other insurers. Why access your driving licence every year?
Product : Good price, but rose this year. Insurance with a different insurer for my other vehicle did not.

2 months ago

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TAXI INSURANCE

Service rating : Very good
Product : Fair & reasonable pleasant

2 months ago

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MOTORHOME INSURANCE

2nd year I have felt with Staveley head always a pleasure

2 months ago

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MOTORHOME INSURANCE

Service rating : Been with you for a number of years now ,fast and good service friendly staff always very helpful .
Product : good price .although it goes up every year .
can be cheaper on internet but not as good.

2 months ago

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MOTORHOME INSURANCE

Service rating : I recently took motorhome insurance, the need for copies of driving licences, caravan club membership, and proof of insurance no claims made this the most time consuming policy I have ever experienced. The quote for insurance was much more competitive than any other, The company contact was very knowledgeable and helpful, the savings were worth all the Hassel.
Product : Lost a star because of need to provide info in writing

2 months ago

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MOTORHOME INSURANCE

Good price, pleasant people to talk to and gave me information required

2 months ago

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MOTORHOME INSURANCE

Great price, easily processed and no fuss - Thank you.

2 months ago

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MOTORHOME INSURANCE

Service rating : I wasn't notified of my renewal policy, I was told that I had 3 attempts to contact me via phone landline, no message left , I could've been contacted via email and mobile which I wasn't. Very disappointing as it's costed me more money to renew.
Product : Good cover, I be only marked average due to my experience in renewing my policy.

2 months ago

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MOTORHOME INSURANCE

Service rating : The service was excellent, the people i spoke to via telephone were extremly helpfull and friendly, email response was very quick and the premium was very good.
Product : Low premium, good cover for my campervan

2 months ago

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BREAKDOWN INSURANCE

Service rating : Very thorough I felt everything was covered and explained
Product : I hope I won't need them but all eventualities seem to be covered

2 months ago

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TAXI INSURANCE

Service rating : Very helpful and accommodating. Made the whole process very easy and swiftly.
Product : Excellent quote far less than previous quotes from Staveley and other companies alike.

2 months ago

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MOTORHOME INSURANCE

I would recommend them to a friend

2 months ago

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MOTORHOME INSURANCE

Service rating : very profeshonal,curtiouse,helpful
Product : price matched the cheapest insurance I could find on the internet,

2 months ago

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MOTORHOME INSURANCE

Service rating : Had an extremely competitive quote for motorhome insurance online, was telephoned within a short time of quote and staff was very friendly and helpful without being pushy.
Product : The purchase experience was excellent, had to forward quite a bit of paperwork for proof which was simple to do and well explained.

2 months ago

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MOTORHOME INSURANCE

Service rating : I found the StavConfirmation on Caravan & MotorHome current membershipeley Head staff helpful during the renewal of my motorhome insurance policy.
Product : I was pleasantly surprised to find that the cost of the policy had not increased.

2 months ago

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MOTORHOME INSURANCE

Service rating : Fair but I had to chase them for information.
Product : It's only camper van insurance

2 months ago

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MOTOR TRADE INSURANCE

Service rating : Well composed and excellent communication. Price good , the person who attended to me was fabulous too
Product : Brilliant and comparative

2 months ago

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MOTOR TRADE INSURANCE

Service rating : Very good customer relations I would recommend
Product : Always trying to find the best cover for money

2 months ago

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MOTORHOME INSURANCE

I'm still waiting for confirmation email to let me know that my proof of no claims is accepted

2 months ago

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TAXI INSURANCE

Clear explanation of the product and helpful on the phone.

2 months ago

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MOTORHOME INSURANCE

Service rating : Good service apart from the hassle of having to get codes for authority of driving licences. Could not get mine so had to spend half a day on the phone to sort it out. When I asked Staveley if they had everything they needed they said yes, only for me to receive a email the same day asking for more information.
Also they said I had entered 10 mile per year & not the 10,000 I had entered after my payment had gone through, so my quote would rise significantly from what I was quoted & paid for. This seems to be something most insurers do!
Customer service was easy to get through to & very polite.
Product : see last page. All I have to say about customer service & my policy is there.

2 months ago

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MOTORHOME INSURANCE

Easy to deal with online and using electronic documents, competitive price. Hopefully, should I ever have to make a claim, they will be as easy to deal with.

2 months ago

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MOTORHOME INSURANCE

Service rating : Easy transaction from start to finish,helpful ,polite,good to deal with
Product : X Y X Y X Y X Y X Y X Y X Y X Y

2 months ago

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MOTORHOME INSURANCE

Very professional service, speedy and friendly sales staff.

2 months ago

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MOTORHOME INSURANCE

Would have helped if policy schedule was issued with renewal

2 months ago

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BREAKDOWN INSURANCE

Service rating : Very good experience, good help from customer service and girl from help desk
Product : Good price , couples minutes and all done

2 months ago

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MOTORHOME INSURANCE

Service rating : The person/adviser I spoke to was called Sophie.She was very pleasant and helpful.She also seemed well informed about motorhome insurance.
Product : A lot dearer than last year but I have changed vehicles so I suppose you couldn`t grumble

2 months ago

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MOTORHOME INSURANCE

Service rating : Extcellent customer service mostly by email which is extremely convenient for me due to work, with just one phone call to confirm everything. Very competitive price.
Product : Very competitive and the facility to insure 5 family members is perfect.

2 months ago

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MOTORHOME INSURANCE

Service rating : No problems, everything went as it should and our insurance was purchased successfully
Product : Pretty good-would be nice if it didn't have to go up each year, but there we go!!!

2 months ago

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MOTORHOME INSURANCE

Service rating : yes
Product : exceiient value for money

2 months ago

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MOTORHOME INSURANCE

Very polite and understanding easy to deal with

2 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : ****
Product : **** my details were incorrect, never updated been stopped by police 3 times.

2 months ago

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MOTORHOME INSURANCE

Service rating : Nice lady who dealt with me from start to finish, very efficient and polite. Great company to be covered with, Highly recommended
Product : Amazing service!!!!!!!!!!!!!!!!!

2 months ago

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MOTORHOME INSURANCE

Service rating : Price competitive though phone call very long winded,also took ages to get through
Product : See above see above see above

2 months ago

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MOTOR TRADE INSURANCE

Service rating : Fantastic service, straight talking non intrusive conversation and a great product and price.
Product : Great service product and and price

2 months ago

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MOTORHOME INSURANCE

Service rating : good comunimcation all the way through
Product : nlce price on insurance cheapest one i can find

2 months ago

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MOTORHOME INSURANCE

Service rating : Very disappointed at the initial renewal quote. It would seem that no-one actually looked to see if a better offer was available.
On requesting a better quote the admin staff were very helpful and did in fact save me quite a good sum.
Product : A very competitive price for renewal was obtained after initial concerns

2 months ago

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MOTOR TRADE INSURANCE

Yes I would recommend them very helpful

2 months ago

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MOTORHOME INSURANCE

Service rating : very good very professional service
Product : competitive price and good cover

2 months ago

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MOTOR TRADE INSURANCE

Service rating : Brilliant to be with I'll recommend to any one my frenids and family members
Product : I've used these for years had no complains about this company

2 months ago

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MOTORHOME INSURANCE

Service rating : very god service pleasant staff
Product : just the cover and more than i expected

2 months ago

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MOTOR TRADE INSURANCE

Brilliant customer service and value for money insurance, Matthew your a ledgend pal.

Thank you keep up the good work.

2 months ago

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MOTORHOME INSURANCE

Service rating : Very professional and very competitive on price
Product : Excellent and very professional

2 months ago

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BREAKDOWN INSURANCE

I have had car insurance for over 40 years. I have never been asked by any other company to send so much paperwork, licence codes, copy of schedules, decelerations etc, etc immensely time consuming. The normal procedure is to work on trust. That is, if a claim is required then this information is requested. An impersonal service overall and not over friendly. Additionally I have again been requested to send these details despite having sent the information already therefore indicating to me inefficiency and poor organisation.

2 months ago

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MOTORHOME INSURANCE

Service rating : Easy company to deal with, pleasant people and good prices.
Product : Good renewal price but hopefully never actually need to use it!

2 months ago

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MOTORHOME INSURANCE

Service rating : excellent service
Product : very efficient and very impressed

2 months ago

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MOTORHOME INSURANCE

Service rating : To long waiting on the phone, same questions as last year, same documents as last year, asked for proof of no claims not on renewal letter from yourselve. Intend changing insurance company next year
Product : It want happen next year thanks

2 months ago

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MOTORHOME INSURANCE

Service rating : They made my renewal very easy to do, all via e-mail. Also very helpful staff
Product : Very easy and efficient renewal

2 months ago

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TAXI INSURANCE

Service rating : Brilliant service. Everything was done nicely and quickly. Would recommend anytime.
Product : Brilliant service. One of the cheapest quotes I had.

2 months ago

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MOTORHOME INSURANCE

Service rating : I have rated Staveley Head top marks have been with them for 4 years now .I find that the level of service to be exceptional and staff well informed polite and efficient and thoroughly recommend anyone to insure with them as I will continue to do so in the future.
Product : 4 years and not a problem competitive price and value for money

2 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Their service was good and staff was helpfull and friendly.
Product : Got insurance with the new van and only needed goods in transit.

2 months ago

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MOTORHOME INSURANCE

Service rating : Very happy with their service.
Product : Good price, good service.

2 months ago

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MOTORHOME INSURANCE

Service rating : as i have only just joint stately head i can't give a full comment all i can say is that it has been clearly put to me and an easy experience
Product : good and easy. so far so good

2 months ago

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MOTOR TRADE INSURANCE

Service rating : They did what i wanted
Product : It does what i need from my insurance

2 months ago

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MOTORHOME INSURANCE

Excellent prompt service over the telephone.

2 months ago

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BREAKDOWN INSURANCE

Service rating : Gave good information, a great price and prompt responses
Product : A reasonable price for theservice on offer, thoughnot used as yet.

2 months ago

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COURIER INSURANCE

Service rating : Excellent
Product : Very affordable excellent City old crest

2 months ago

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MOTORHOME INSURANCE

Had to email twice more to change my partners date of birth once we received are first copy of insurance. As first time only one date had been change and not both dates

2 months ago

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BREAKDOWN INSURANCE

Service rating : good customer service, quick response
Product : good customer support, quick response, good price

2 months ago

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SVX

Service rating : quick response and good value.
Product : good value..............................................................................

2 months ago

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MOTORHOME INSURANCE

Everything yes l would reccomend you. And youse your service again which l always have

2 months ago

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BREAKDOWN INSURANCE

Service rating : Yes, i found that i was dealt with quickly and efficiently
Product : The service was excellent as the Breakdown insurance was set up the same date

2 months ago

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MOTORHOME INSURANCE

Service rating : Just what you need from an insurer. Great price and great service. Thanks
Product : Always a good price. Thankyou

2 months ago

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MOTORHOME INSURANCE

Service rating : Very approachable and sensible attitude.
Product : Time will tell. The real value of the policy is how well it performs in a crisis.

2 months ago

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MOTORHOME INSURANCE

Service rating : The second lady I spoke to, to inform Staveley Head about my accident, seemed very agressive on the phone until I expland that the third party had accepted responsibity, then her attiude changed and she became quite friendly.
Product : I have not recieved any paperwork yet.

2 months ago

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MOTOR TRADE INSURANCE

Really good smooth and all the info I needed

2 months ago

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MOTORHOME INSURANCE

Service rating : The girls on the phone were so nice.
Product : Cheaper than all other Insurance companies

2 months ago

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COURIER INSURANCE

Service rating : Price service and polite people to. thanks
Product : It can always be cheaper but that's not going to happen,so price paid was best on the day

2 months ago

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BREAKDOWN INSURANCE

Very helpful,dealing cheerfully with changes and queries

2 months ago

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MOTORHOME INSURANCE

Service rating : Good service. Good price. Would buy from you again and recommend you.
Product : Good service and good price

2 months ago

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MOTORHOME INSURANCE

Every year they require driving licence details which is never asked for when I renew car insurance.

2 months ago

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MOTORHOME INSURANCE

Service rating : the young lady I dealt with was polite charming and very helpful
she was also prompt and all documents and emails very clear and precise
also got a good deal not the cheapest but best overall for cover offered -
Product : good value for cover offered
excellent customer service

2 months ago

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MHX

Very good to buy from

2 months ago

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BREAKDOWN INSURANCE

Not pushy and very efficient

2 months ago

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MOTORHOME INSURANCE

Service rating : I thought the service for the quote was very good but the work you have to do afterwards is too much to get the insurance, in all the years of driving the only thing l have been asked for if l changed was a proof of no claims bonus , l have had to send proof of this plus licence proof of myself and partner and proof of being a member of caravan club, l know it might be the policy of the company but if l had know its was going to be so much fuss as it is not just simply a copy of licence you have to get codes from DVLA they do send link but l dont think l would have bothered renewing with your self as its is far too much fussing about , l just want a quote send my no claims bonus cert and renew not have to search for codes
Product : As l said above it is just not straight forward enough to change from one insurer to your yourself too much fussy about never had this before when l have changed

2 months ago

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COURIER INSURANCE

Service rating : The customer service was informative and friendly
Product : It gives me all the cover I require

2 months ago

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CTX

Good

2 months ago

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COX

Staff are excellent and very helpful. Found the best price for my requirements and overall very satisfied with the services they offer. Happy to answer any questions you have and prompt with getting documents and information to you.

2 months ago

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MOTORHOME INSURANCE

Service rating : Yes
Product : Just good all over, unlike the curate's egg

2 months ago

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MOTORHOME INSURANCE

Very good sales lady , very clear and polite . Really professional and a very good deal .

2 months ago

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MHX

A little tricky obtaining all relavent information but once this had been obtained staff at the other end of phone very helpful.

2 months ago

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MOTORHOME INSURANCE

Service rating : Very pleasant operative and great price.
Efficient and responsive.
Product : Great value for money and efficiency.

2 months ago

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MHX

Very efficient on the phone, very prompt conclusion of business, good price for insurance. I would have appreciated a reminder that my contract was coming to an end, but this did not arrive.

2 months ago

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TAXI INSURANCE

Service rating : Could have posted my documents rather than emailing
Product : Postage fee wAs not good.

2 months ago

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MOTORHOME INSURANCE

Service rating : Customer service very good, helpful and friendly. Sorted out insurance quick and easy. Thank you ☺
Product : Quite cheap and easy to sort.

3 months ago

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BREAKDOWN INSURANCE

Service rating : Fantastic customer service & a very competitive price for both Motorhome insurance & breakdown
Product : Very competitive price excellent

3 months ago

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COURIER INSURANCE

Cool

3 months ago

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MHX

I have already told other friends about them for motorhome insurance & yes I will use them again.

3 months ago

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BREAKDOWN INSURANCE

Service rating : Really helpful and good price!!
Product : Good value for money! Recommend for others

3 months ago

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MHX

Service rating : Renewed camper van insurance efficiently
Product : Excellent value for money

3 months ago

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TAXI INSURANCE

Service rating : Helpful
Product : Very helpful and good service

3 months ago

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MHX

It was a very friendly and helpful experience and at the same time very professional

3 months ago

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SVX

Service rating : Excellent service very good staff on the phone adam
Product : Very good service by the staff adam

3 months ago

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MHX

Service rating : Excellent and informative service all done over the phone in a very professional manner
Product : Just what I needed, I.e. motorhome insurance

3 months ago

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MHX

Service rating : I thought the staff where really good and tried to get you the cover you wanted.
Product : Just because the staff where really good to me when i was on the phone to them

3 months ago

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SVX

Yes

3 months ago

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SVX

Professional

3 months ago

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BREAKDOWN INSURANCE

Great people very skilled answering the phonelines !

3 months ago

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MOTORHOME INSURANCE

Very good service and really did give a discount when I joined caravan and motorhome club. All quite easy over the phone. Though did have to provide a lot of proof documentation. However, very happy with call centre and price. Good and fair.

3 months ago

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MOTORHOME INSURANCE

Service rating : thank you great to deal with & best price.
Product : best price & straight forward to set up.

3 months ago

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TAXI INSURANCE

Service rating : well, first they have to know how this industry works. I had 2 weeks conversations with them as they cannot realise as a taxi driver i can work on weekly or monthly insurance due to rented black cab reability.
Hopeless to explain them how this work...
Product : canceled, as this was my wish. i don`t want endless

3 months ago

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MOTORHOME INSURANCE

Service rating : Because they took time to explain everything
Product : Very cheap x not to expensive

3 months ago

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TAXI INSURANCE

Service rating : Very good company
And brilliant staff
Product : Brilliant staff
Brilliant company with cheap price
I would recommend everyone to try
Staveley head!

3 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service, very professional,a delight to do business with
Product : very good and competitive price

3 months ago

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MOTORHOME INSURANCE

Service rating : Very helpful and friendly staff. Renewing our motor home insurance was so easy.
Product : Great affordable price

3 months ago

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TAXI INSURANCE

Very friendly and helpful.

3 months ago

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MOTORHOME INSURANCE

Service rating : Efficient service and polite staff.
Product : Covered all my requirements

3 months ago

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MOTORHOME INSURANCE

Service rating : brilliant customer service, very helpful
Product : suits all my needs, miles of smiles to come

3 months ago

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TAXI INSURANCE

Service rating : Very efficient very professional everything done when it should be done but never too pushy.
Product : Good price sensible paperwork

3 months ago

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MOTOR TRADE INSURANCE

Very good thank you

3 months ago

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TAXI INSURANCE

Service rating : Excellent and helpful thanks
Product : Better then other Excellent

3 months ago

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MOTORHOME INSURANCE

Very helpful and friendly service and experience staff

3 months ago

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MOTORHOME INSURANCE

Happy, polite staff. Plus good insurance rates, what more do you need. Very pleased.

3 months ago

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COURIER INSURANCE

🖒

3 months ago

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MOTORHOME INSURANCE

Have been using Staveley Head for a number of years now, we recently renewed our motor home insurance with them again simply because the price was spot on! Also a simple and straight forward way to renew with helpful friendly service... Can't ask for anymore! Would definitely recommend to anyone and I'm sure we'll be using them again...

3 months ago

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MOTORHOME INSURANCE

Great price ,no hastle,very good customer support,hopefully we will never need to claim but there telephone manner was exceptional !!
I would recomend them and will hopefully use them again & again.

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Friendly helpful with very high level of customer & service affordable cost.
Product : Affordable only needs to be more flexible on payment plans for instance 3 months to a pay off full balance like previous insurance .

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Very kind to talk to
Product : Very nice to talk to and professional

3 months ago

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TAXI INSURANCE

Service rating : Very bad
Product : Very good product that's all your getting

3 months ago

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COURIER INSURANCE

Service rating : Went through everything with me in detail
Product : Got more cover than other companies and for a better price

3 months ago

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MOTORHOME INSURANCE

I may not renew again next year if I have to go through the process of getting a DVLC code every year, other companies do not require this.

3 months ago

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MOTORHOME INSURANCE

Excellent pleasent easy to deal with.

3 months ago

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MOTORHOME INSURANCE

Everything was streight forward really good service x

3 months ago

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TAXI INSURANCE

Service rating : the service i was given on the phone was excellent .it was a lot easier that i thought it would be
Product : excellent service ,and good policy .cheaper than last year

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Very very bad company avoid if possible took my deposit then told me they couldn't insure me never paid my deposit back
Product : Paid my deposit then told they couldn't insure me but made some lame excuse not to return my deposit of nearly £300 !!!! AVOID AVOID

3 months ago

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MOTORHOME INSURANCE

Service rating : Quick, efficient and polite - need I say more? Oh, and they saved me money. Great service.
Product : They managed to reduce my insurance premium.

3 months ago

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MOTOR TRADE INSURANCE

Brilliant

3 months ago

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MOTORHOME INSURANCE

Great price, Easy to do online, would recommend to get a quote.

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Great value and great customer service
Product : Easy and straight forward to use

3 months ago

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BREAKDOWN INSURANCE

Service rating : The people I dealt with were extremely good and helpful
Product : Please to take it out, didn't that my existing deal for my car was limited and did not cover Motorhome (due to weight)

3 months ago

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MOTOR TRADE INSURANCE

Very helpful staff

3 months ago

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MOTORHOME INSURANCE

Service rating : Always pleasant nothing is to much trouble and excellent service. Makes renewing your insurance easy and hassle free.
Product : Rated 5 stars because of the service and the staff at Stavely Head are both excellent.

3 months ago

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MOTORHOME INSURANCE

Slow to respond.

3 months ago

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MOTORHOME INSURANCE

Service rating : I've been with Staveley Head for a few years, always very helpful and competivive.
Product : Efficient, courteous, drama free service

3 months ago

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MOTORHOME INSURANCE

Service rating : Good price but annoying when they ask for things like last years no claims documents even though I already insured with them last year and they already have them.
Product : Covers what I need and price is very reasonable.

3 months ago

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BREAKDOWN INSURANCE

Very pleasant and competant staff.
Would definitely recommend.

3 months ago

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MOTOR TRADE INSURANCE

Good customer service

3 months ago

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MOTORHOME INSURANCE

Service rating : Prompt service and no probs with a small claim going through and work approved.
Process of driver licence nos and check code a pain and unnecessary. We insure 4 other vehicles with other companies and don't go through that process ever. Next yr if they can match Stavely quote I would move because of the annual checks!
Product : Company sorted a small claim last ye with no delays or problems

3 months ago

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TAXI INSURANCE

Service rating : Excellent price and good conmunication setting up my Taxi policy
Product : Price and communication very good

3 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : No problem they just got job done
Product : Explained what I was buying nothing hidden

3 months ago

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MOTORHOME INSURANCE

Service rating : This is the first time I have had any experience of Staveley Head. This also the first time I have been required to send in driving licence details. Unfortunately, one member of my family was away and I could not meet the deadlines, I made contact with members of their team twice, Adam and Amy, and I could not have received better service. Hopefully, I will have no further need to make contact but should I need to I feel assured that I will receive friendly, professional advice.
Product : Good value for money when placed against competitors. All members of my family are named on the insurance at a very reasonable rate.

3 months ago

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MOTORHOME INSURANCE

Service rating : The telephone conversation took a little longer than expected, but the young lady I spoke to was very pleasant and extremely informative.
The cost of the insurance gave value for money and a cover that suited my needs.
Very happy with the service and hope I don't have the need to use the insurance, won't have any problems recommending Staveley Heads.
Product : Very competitively priced compared to others. The cover was just what I needed

3 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service
Product : excellent level of cover, friendly staff.

3 months ago

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TAXI INSURANCE

Cheap insurance but take forever to talk to team regarding isssu. I think they need more staff at call centre.

3 months ago

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MOTORHOME INSURANCE

Usually its brilliant but this time they can't insure my vehicle because it is an ordinary car.

3 months ago

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TAXI INSURANCE

Its good & reliable more over their insurance rates r vry vry affordable

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Good communication..
Product : Good customer service skills

3 months ago

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COURIER INSURANCE

Service rating : Nothing was to much trouble. They listened to what I needed then advised me what type of insurance was required. Well done Jessica.
Product : The insurance was tailor made for my needs.

3 months ago

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MOTORHOME INSURANCE

They gave a reasonable service

3 months ago

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MOTORHOME INSURANCE

Service rating : they were easy to contact , there was a couple of items needed to be altered on the policy and this was easily done. all by email.
Product : it was easy to buy and it was all done online.

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Really helpful
Product : Good very helpful and done there best in looking after me

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Very good easy to deal with and helpful.
Product : Good fare renewal price on my policy

3 months ago

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TAXI INSURANCE

Service rating : Quick and easy to deal with.Got a competitive quote and the policy was set up in minutes and emailed over.
Product : Competitive and friendly,returned the phonecall promptly

3 months ago

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MOTORHOME INSURANCE

Service rating : great service.really helpful.
Product : straight forward quick and simple

3 months ago

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MOTORHOME INSURANCE

Very helpful service once I had got through on the phone. Several times I gave up waiting for my call to be answered.

3 months ago

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MOTOR TRADE INSURANCE

Service rating : The best ever
Product : Best service and friendly

3 months ago

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MOTORHOME INSURANCE

Service rating : NOT BAD A BIT SLOW SENDING PAPER WORK OUT
Product : VERY VERY GOOD AND GOOD PRICE

3 months ago

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MOTORHOME INSURANCE

Great service overall, good communication and competitive price.

3 months ago

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MOTORHOME INSURANCE

Went through go compare, this one came out as joint cheapest. Cover note and other documentation arrived by email almost instantly. Providing the required proof of no claims etc. was again easily done by email.

3 months ago

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TAXI INSURANCE

Fast

3 months ago

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MOTORHOME INSURANCE

Service rating : A very reasonable price , but it is a bit dogmatic with all the extra checks ie d/licence , n/c bonus , and milage
Product : as above.................................................................................................

3 months ago

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TAXI INSURANCE

Very quick and easy service!

3 months ago

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MOTORHOME INSURANCE

Service rating : I have sent all requested evidence and have not heard a word. So am I insured I am wondering?
Product : Every year we have to send the same I'd and it's exactly as the year before... No other insurer we use asks for this

3 months ago

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TAXI INSURANCE

Their service is very good and I find very quick

3 months ago

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MOTORHOME INSURANCE

Service rating : Always did what they said they would and worked quickly.
Product : Seems good value for money etc but haven't had to claim so can't rate that aspect

3 months ago

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MOTORHOME INSURANCE

Service rating : Best experience yet since being a customer of yours.
Product : I have no reason not to award 5 stars. Have only had to make a windscreen claims so far thankfully but this was a simple phone call, sorted 3 days later.

3 months ago

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COURIER INSURANCE

Service rating : I am a customer since many years, always happy and always very easy to make any amendements. It is perfect for my courier job.
Product : I need a very good cover for my job, also i need a flexible policy as sometimes I change my van or even address.

3 months ago

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MOTORHOME INSURANCE

Service rating : I am very pleased and impressed with the prompt and efficient service I have received from you're company. I will happily recommend you to my family and friends.
Product : Very prompt and efficient service.

3 months ago

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TAXI INSURANCE

It's brilliant I think. None of the other companies or brokers left me email with the details which is spoken to me over the phone. This is the first one who left the email which I like the most.

3 months ago

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MOTORHOME INSURANCE

Service rating : I found Staveley Head by using a comparison site and they were one of the few who responded to my e-mail for campervan insurance
The approach was courteous and very thorough and you do need to provide a significant amount of information via e-mail (scanned documents etc) but I did save over £80.00p on my campervan insurance. I would definitely use them again.
Product : I have exactly what I need - no unwanted 'extras'.

3 months ago

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COURIER INSURANCE

Service rating : slow
Product : not clear on website: not difference between years experience and no claim bonus

4 months ago

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BREAKDOWN INSURANCE

Service rating : I had a bit of a problem with my e-mail, but the people I dealt with couldn't have been more helpful.
Product : Staff seemed to know just what cover I needed, great service.

4 months ago

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MOTORHOME INSURANCE

Service rating : Good friendly service with efficient back up
Product : Good no quibble price with friendly efficient service

4 months ago

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MOTORHOME INSURANCE

Service rating : The service was very good over the phone' the E Mail was a day late with all my information on but after a phone cal it was all sorted ' the staff was very help full , thank you 😊
Product : To get five stars ' the service will have to be more efficient '
Ist a E Mail with conformation to say you have revived all the information and the cover will go ahead ' 2nd the phone call I made to asked for the E Mail with all my information on and not a day late ' I hope this will help'

4 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service and a price that has been unbeaten for over 5 years. Recommended.
Product : Excellent value. Excellent service.

4 months ago

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MOTORHOME INSURANCE

Service rating : Serve was excellent no time wasted i eould recommand to a friend
Product : Best price on the market everything that i required

4 months ago

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BREAKDOWN INSURANCE

Service rating : Yes I would recommend it.
Product : Includes all thats required

4 months ago

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MOTORHOME INSURANCE

Service rating : Very easy to use, answered phone straight away unlike others and were clear what they needed and very helpful
Product : Excellent service, clear what they wanted and very helpful

4 months ago

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MOTORHOME INSURANCE

The information required by Staveley Head is collected in a very unhelpful manner. They provide documents in uneditable PDF to return to them and despite emailing them 3 times with my mileage they refused to take the information from an email. I would not recommend this company.

4 months ago

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MOTORHOME INSURANCE

Service rating : I did not get the renewal docs until after the renewal date. Because of this i had to chase them up.
Product : Insurance is good policy.

4 months ago

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MOTORHOME INSURANCE

Service rating : The staff are always polite and very helpful. The price is very competitive. I have recommended Staveley Head for motor home insurance to several friends of mine and will continue to do so to others.
Product : I'm very pleased with my purchase as I have been for the last 4 or 5 years.

4 months ago

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MOTORHOME INSURANCE

Service rating : I would like to have my renewal quote emailed earlier than it is
Product : Cheap and easy to contact company

4 months ago

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BREAKDOWN INSURANCE

Very efficient

4 months ago

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MOTORHOME INSURANCE

Service rating : This is now our second year insuring our motorhome with them. They have been reasonably priced and have not had any problems with them. I was surprised that the renewal price was competitive, as most companies try to hike up the prices on renewal, but they came in as the best value and cover again.
Product : Great cover for a great price.

4 months ago

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MOTORHOME INSURANCE

Service rating : Excellent online service and price.
Product : Very well priced insurance

4 months ago

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BREAKDOWN INSURANCE

Service rating : Efficient
Product : Reasonable priced Motorhome insurance

4 months ago

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MOTOR TRADE INSURANCE

Tt

4 months ago

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MOTORHOME INSURANCE

Service rating : They were very helpful
Product : found they were very competative

4 months ago

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MOTORHOME INSURANCE

Service rating : good customer service and competitive insurance package
Product : good package for price deal

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Very helpful got what I needed at a fair price fantastic staff 5 Star service
Product : Fantastic staff 5 Star service

4 months ago

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BREAKDOWN INSURANCE

Excellent communication over the phone and excellent value for money

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Brilliant service, price very reasonable and quick service and easy
Product : price was very reasonable and service was exceptional

4 months ago

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TAXI INSURANCE

Service rating : Really good customer service very helpful thanks
Product : Cheap taxi insurance very helpful

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Quick and easy process with competitive price
Product : A brilliant service. which i put to the test last year after an accident

4 months ago

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MOTORHOME INSURANCE

Service rating : you are simply the best.
Product : the very best price around

4 months ago

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MOTOR TRADE INSURANCE

Service rating : best qoutew and easy to talk to expalaind everything simple
Product : great was eay as123 would use again

4 months ago

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MOTOR TRADE INSURANCE

The first chap that contacted me, after the death of my friend, who held original policy, was very, very informative and very helpfull

4 months ago

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MOTORHOME INSURANCE

Service rating : Great service together with a great price.
Product : Great service and a fantastic price

4 months ago

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MOTORHOME INSURANCE

I have recently taken out an insurance policy with staverly head online. Application was very straightforward which is what I like. Very pleased with their service

4 months ago

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MOTORHOME INSURANCE

Service rating : They scam you out of £25 if you change your address or anything else.
Product : Slightly cheaper than others but hell will freeze over before i use them again.

4 months ago

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BREAKDOWN INSURANCE

Service rating : A very good service and great value for money. I would recommend and defiantly use again
Product : I took out the breakdown service for my motor-home good value for money

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Glad I chose this company they couldn't of explained things easier very helpful hope to continue using them for years to come.
Product : The cover is more than enough

4 months ago

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TAXI INSURANCE

Service rating : Nice and friendly staffs. Thanks
Product : ☆☆☆☆☆....................

4 months ago

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MOTOR TRADE INSURANCE

Very precise and thorough on my needs and always look for the best deals for my business.

4 months ago

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MOTORHOME INSURANCE

Great

4 months ago

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MOTORHOME INSURANCE

Service rating : All staff were polite, helpful and very experienced
2nd year with them and they were happy to re quote when I had received lower.
Thank you
Product : Excellent service thank you

4 months ago

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BREAKDOWN INSURANCE

I loved that when i rang, i got a person to speak to straightaway. Everyone i spoke to were very helpful and answered all my questions. Very pleased i decided to use this company.

4 months ago

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MOTORHOME INSURANCE

They sell insurance at a reasonable rate. What's not to like.

4 months ago

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MOTOR TRADE INSURANCE

Good customer service , hassle free.

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Very good service an got my insurance sorted out qiuk good customer service
Product : It's good insurece that's why come back to it

4 months ago

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BREAKDOWN INSURANCE

Service rating : Bit of a nuisance declaring mileage if your motorhome firstly is parked elsewhere - had to make a special trip to get it - and secondly an emailable mileage declaration form would be better - I don't have a printer on my iPhone or iPad - and posting form is an inconvenience too.
Product : I broke down last year and had to be recovered from the motorway in Belgium. The app they had advised me to download on my iPhone made it very easy getting in touch with them and the service was quick, efficient and friendly - very happy thank you

4 months ago

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VAN INSURANCE

Yes would recommend them
Always sorted out promptly

4 months ago

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MOTORHOME INSURANCE

Service rating : getting through on the phone a nightmare being passed on to phones that ring and ring
having to supply information on my renewal that they had last year
Product : was cheapest quote i recieved

4 months ago

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MOTORHOME INSURANCE

Service rating : Quick and efficient
Product : Hassle free reliable friendly

4 months ago

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MOTORHOME INSURANCE

Great service and price.

4 months ago

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MOTORHOME INSURANCE

Service rating : I have been using Staveley Head to insure my Motorhome for the last 3 years, the guy I brought the Motorhome off was already insured with StaveleyHead so it was just a quick swop over with details and sorted. In 2016 I got caught in a hail storm in France damaging the roof and bonnet one quick call and a visit to Cannock Resprays job done . Excellent service first class I would recommend anyone to insure with StaveleyHead.
Product : First class service and very helpful.

4 months ago

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MOTORHOME INSURANCE

Service rating : First off for me its price, then communication, and also recommendation and some kind of information regarding the actual insurance company
Product : excellent price.
company recommendation

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Informative. Clear and concise. Helpful patient pleasant staff .
Product : Satisfies all requirements

4 months ago

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BREAKDOWN INSURANCE

Service rating : Both insurance and breakdown packages very competitively priced. Shopped around on both and Stavely Head best value on both.
Product : Almost 50%cheaper than the RAC, the AA not much better. It doesn't give quite the same level of cover, but I think adequate for my needs if Any issue arises.

4 months ago

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MOTORHOME INSURANCE

Service rating : No problems here good company very pleased with service
Product : Good price for my camper van

4 months ago

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MOTORHOME INSURANCE

Service rating : Helpful staff painless proceedure
Product : Great price and fast service

4 months ago

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GOODS IN TRANSIT INSURANCE

Yes very helpful and competitive with the price

4 months ago

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MOTORHOME INSURANCE

Great service so far the team are efficient and helpful

4 months ago

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BREAKDOWN INSURANCE

Friendly helpful and informative service, not forgetting the great quote i was given.

4 months ago

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VAN INSURANCE

Gave plenty of notice of renewal.
Easy transition on to New Years policy

4 months ago

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MOTORHOME INSURANCE

Excellent staff communications

4 months ago

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TAXI INSURANCE

Service rating : Excellent
Product : Good customer service and good insurance price

4 months ago

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MOTORHOME INSURANCE

Service rating : the dealings i had with operators made it simple and easy for me to get the cover I required
Product : the insurance was the best priced and included more for the money I paid

4 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service and excellent price yes I would recommend them
Product : Great price and value . Thought it was going to be a lot more

4 months ago

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COURIER INSURANCE

Got me a great price on a multi van insurance customer care team down to earth felt relaxed on the phone to them

4 months ago

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COURIER INSURANCE

Service rating : Everything was fine and easy to do
Product : Same as last year, no problems

4 months ago

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MOTORHOME INSURANCE

Service rating : I am very happy with your service easy to set up and straight to the point.
Product : Very reasonable price and easy to set up.

4 months ago

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VAN INSURANCE

Service rating : telephone keeps going dead when transferring and mountains of attachments to print of and fill in 9 at least
If I knew that I would never have used you for a simple van insurance that will mot happen again
Product : Read above for info kkkkk

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Grate
Product : Good customer service and grate price

4 months ago

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MOTOR TRADE INSURANCE

Very good service

4 months ago

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MOTOR TRADE INSURANCE

Service rating : V good services friendly staff quick response
Product : Quick and easy response took 10 min to get the policy

4 months ago

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BREAKDOWN INSURANCE

Courier insurance

4 months ago

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HGV INSURANCE

Service rating : Tell the truth and not mislead the customer this very poor not use again
Product : Took ages mislead kept being put on hold, ,,,,,,,

4 months ago

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COURIER INSURANCE

Recommended

4 months ago

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BREAKDOWN INSURANCE

Very pleased with the telephone service the young lady who spoke to me gave. She asked different questions than last years insurer who I'm afraid if we'd needed to call on their services we'd have been to large for them to handle, hence we wasted our money last year on recovery. Hope we don't need recovery this year also.

4 months ago

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MOTORHOME INSURANCE

Service rating : Quick service
Product : Very good friendly service

4 months ago

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MOTOR TRADE INSURANCE

Service rating : all good
Product : all good 2nd yera with staverly

4 months ago

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MOTOR TRADE INSURANCE

Service rating : I am very pleased with the service I been provided I got the top nosh policy for my motor trade insurance . I have dealt with Mr Dan Anten for a couple of years now and I am please to say he is extremely helpfull and thoughtfull throughout my dealings with him .i strongly recomend Stavely head insurance .
Product : Superb throughout especially Mr Dan Anten

4 months ago

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BREAKDOWN INSURANCE

Service rating : Helpful easy to deal with competitive price
Product : Good price and comprehensive cover haven't had to use it yet so cannot give 5 stars

4 months ago

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MOTORHOME INSURANCE

Service rating : Have used them for a few years and always polite and helpful explaining everything I need to know
Product : Always a good price and first class service

4 months ago

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MOTORHOME INSURANCE

Service rating : A good friendly, efficient and professional service with a very competitive quote.
Product : Very competitive quote for a good level of cover.

4 months ago

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MOTORHOME INSURANCE

The staff have been friendly and helpful and I'd recommend the company.all good!

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Outstanding communication great people to work with thank you
Product : Great communication great people to work with thank you

4 months ago

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MOTORHOME INSURANCE

Friendly. Good price. E-mails answered promptly.

4 months ago

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BREAKDOWN INSURANCE

Service rating : very nice and helpful over the phone,and a good deal
Product : very helpful on the phone and a great breakdown cover

4 months ago

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MOTORHOME INSURANCE

Service rating : I am an existing customer for 3 years and very happy with the renewal price and good service
Product : Competitive renewal price

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Highly recommend
Product : Highly recommend for new and existing customers

4 months ago

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MOTOR TRADE INSURANCE

Service rating : It's been over two weeks and my vehicles are still coming up not insured on the MID website. This is not a good thing when it should have been done automatically and stress free, well it's not been stress free.
Product : Prices wasn't the cheapest but I didn't want the hassle of change companies and details, but I was wrong. I should have changed companies

4 months ago

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MOTORHOME INSURANCE

Service rating : Very prompt service and straight to the point advice.
Product : Excellent service and advice.

4 months ago

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MOTORHOME INSURANCE

Good price for renewal

4 months ago

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MOTOR TRADE INSURANCE

Yes good service i tel my trader friend to join staveleyhead

4 months ago

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MOTORHOME INSURANCE

Service rating : I still haven't received my documents. Emailed yesterday no reply so far. I need to send licence info but can't as don't know how to
Product : Not sure yet bit early as mot got it yet

4 months ago

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MOTORHOME INSURANCE

Service rating : They sent me a quote on time which was competitive. Helpful in making adjustments and still came in at a good price. Also plenty of human contact and good communication throughout
Product : Good policy at a good price

4 months ago

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TAXI INSURANCE

Service rating : Friendly professional and helpful customer service.
Product : Quick quotation and negotiating the quotation to match my affordability.

5 months ago

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COURIER INSURANCE

Service rating : Good customer service.nice and easy reach.And gives me cheapest quote ever. Thank you
Product : Good customer service And give me cheapest quote ever

5 months ago

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BREAKDOWN INSURANCE

Service rating : Found the service efficient, polite and comprehensive. Easy to re-insure my vehicle and very competitive rates.
Product : Efficient, helpful and competitive rates.

5 months ago

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MOTORHOME INSURANCE

Service rating : Very quick and professional service with good competitive prices, we knew immediately what was required to complete our insurance with them
Product : Really good with competitive prices

5 months ago

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MOTOR TRADE INSURANCE

Service rating : Easy and good
Product : Straightforward company ..

5 months ago

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MOTORHOME INSURANCE

Service rating : Handled my query quickly and no hastle
Product : Good value for the money.

5 months ago

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MOTORHOME INSURANCE

Service rating : Staff were professional, very helpful , and answered all my questions.
Product : Very professional, answers all my questions.

5 months ago

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MOTORHOME INSURANCE

Service rating : Friendly and efficient
Product : What I need to enjoy life 😉

5 months ago

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MOTORHOME INSURANCE

Service rating : The service was excellent i walked through the proposal and all the details explain properly. Plus this insurance fitted my needs.
Product : Covers all my needs and more

5 months ago

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MOTORHOME INSURANCE

We were asked for a mileage declaration, licence copies and caravan club membership details which we supplied in several guises until they were finally accepted. Different members of staff accept different proofs of details. Consistency would be nice

5 months ago

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MOTORHOME INSURANCE

Service rating : excellent just wish i heard of you guys years ago
Product : excellent very easy to talk to

5 months ago

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TAXI INSURANCE

Service rating : Very good price and very good services
Product : Excellent price . I recmend to my friends

5 months ago

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MOTOR TRADE INSURANCE

Service rating : It is really good and great service
Product : becouse there is something I don't do they said to me I did

5 months ago

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MOTORHOME INSURANCE

They compared better than all the other companies I tried.
Were very clear and negotiated a good price.

5 months ago

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COURIER INSURANCE

All good!

5 months ago

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TAXI INSURANCE

Service rating : I got done over by not insuring me after first taking my payment then left me uninsured and charging me a lot of money
Product : Very bad experience I've lost a couple of hundred quid probably won't go back

5 months ago

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COURIER INSURANCE

Service rating : Automatic renewal no hassle cheapest around by far
Product : Cheapest deal I have found

5 months ago

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MOTORHOME INSURANCE

Service rating : very good done over telephone needed to send some documents in tried to send it through a e mail six times could not send it their e mail admin domain is not properly registered at their domain registrar the recipients e mail admin is the only one who can fix this problem finally sent by first class mail staveley -head e mailed me to confirm the documents had arrived and everything was ok
Product : very good insurance deal . very polite over the telephone nothing seemed to be to much trouble if I didn't understand anything.

5 months ago

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MOTORHOME INSURANCE

..

5 months ago

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MOTORHOME INSURANCE

Service was excellent , all my enquiries were answered with professionalism and politeness and friendliness

5 months ago

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MOTORHOME INSURANCE

Excellent

5 months ago

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MOTORHOME INSURANCE

Service rating : Very helpfull, was very impressied with the service and large saving from my previous insurer, will be using you again when my other vehicles are due for renewal.
Product : Saved £200 on last insurance quote

5 months ago

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TAXI INSURANCE

Gareth was very efficient and polite. The price was very good.

5 months ago

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MOTORHOME INSURANCE

Service rating : Renewed my Motorhome insurance again this year, good price after declining the first quote to renew. Drawback being having to post off certain bits of info for them to check club membership, vehicle mileage and organise the code to view both our driving licences.
Never had to claim on our insurance so the true test of how good a buy it is is yet to be proved.
Product : Never had to claim on my insurance so don't know how good the service would be if it were needed

5 months ago

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TAXI INSURANCE

Service rating : Emma T .
Was brilliant with everything, helpful ,patient and understanding .
Product : £350 cheaper than my other quote

5 months ago

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MOTOR TRADE INSURANCE

Service rating : I thought the service was very good and all my needs met with a very polite and nice manner from the staff thank you
Product : great suits my needs so easy to use this service

5 months ago

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BREAKDOWN INSURANCE

Helpful positive friendly,

5 months ago

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MOTORHOME INSURANCE

Service rating : Yes , I would recommend .

Excellent quote , do exactly what they say on the tin problem free transactions .
I am well happy .
Product : Excellent , strongly recommend owners try this company first .

5 months ago

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MOTOR TRADE INSURANCE

Very friendly and helpful

5 months ago

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MOTORHOME INSURANCE

Service rating : They outlined the policy details really well over the phone and followed them up with a clearly laid out email. Also come back with the best price. Lets hope they don't try and bump the price up on the renewal as I am now a customer!!
They provided a really good service and would have been given a 5 but I was bounced around to 3 different people on one call then left with the phone ringing. I had to hang up and start again.
Product : appears to be a comprehensive motor home insurance policy

5 months ago

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TAXI INSURANCE

You have cancelled my policy for an very experienced taxi driver who have 8 years no claim bonus and only one accident was my fault in the last 5 years and this accident wasn't my fault at all as they have 3 witnesses witch I don't know where they come from.anyway it's not good for my records to cancel a policy I wish I didn't accepted your call at first.

5 months ago

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MOTOR TRADE INSURANCE

Yes and allways and I will tell my all my reatives and friend

5 months ago

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MOTORHOME INSURANCE

Service rating : very good
Product : good price happy with service

5 months ago

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VAN INSURANCE

Incompetent, rude, deceitful and unreliable.

5 months ago

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MOTORHOME INSURANCE

Yes

5 months ago

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MOTORHOME INSURANCE

Service rating : Decent service but far far to many atse covering questions especially when i had the insurance last year and nothing had changed !!!nearly put me off for good.
Product : Could have got cheaper but have used staveley for years but after all the questions may look elsewhere next year

5 months ago

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MOTOR TRADE INSURANCE

Service rating : Brilliant customer service from Staveley head. Reasonable price for the motor trade insurance. Highly recommended. 5***
Product : The Price recieved was shockingly the best price recieved. Happy Customer.

5 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service. I would recommend them
Product : Despite insurance premiums rising generally, this year's premium was a pleasant surprise

5 months ago

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MOTOR TRADE INSURANCE

Service rating : Very professional and explained policy and service well. Got all info on email too to print off. Checked my property via google to see adequate parking which was fine
Product : As above. Price hike for all policies with all companies but good telephone manner and good policy got my business

5 months ago

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MOTORHOME INSURANCE

Stop having to do dvla checking every year for private insurance it takes hrs of my time up

5 months ago

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MOTORHOME INSURANCE

Service rating : They reminded me about my renewal in good time beforehand, gave me a competetive quote and number to contact. I was able to speak to the right person straight away and received personal service throughout. Staveley Head manage to be efficient and provide a good service at the same time - excellent.
Product : Good product. I was able to add a family member easily.

5 months ago

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MOTOR TRADE INSURANCE

Service rating : Renewed my policy even though I specifically told more than a month before renewal not to renew, now demanding money from me...😂
Product : What purchase?? Renewed my policy without me knowing

5 months ago

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TAXI INSURANCE

Emma single handily won my business over. Probably the best person I have dealt with within Stavely Head. Very efficient, very responsive and actions what she says she is going to do.

5 months ago

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MOTORHOME INSURANCE

Service rating : They were very helpful l will definitely recommend them to family and friends
Product : They found me a policy when nobod else could

5 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Very good and seriously
Product : Very good price and promptly

5 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Great service and fair price
Product : fair price, would happily recommend.

5 months ago

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MOTORHOME INSURANCE

Good

5 months ago

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MOTORHOME INSURANCE

Service rating : quick and easy online transaction , just how i like things no complications, straight forward, and a good price on my motorhome insurance, yes i would use again ,
Product : great choice of insurers price and service perfect for us

5 months ago

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MOTORHOME INSURANCE

Great service and very helpful staff,

5 months ago

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MOTORHOME INSURANCE

Excellent communication for a fast easy transaction thanks

5 months ago

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MOTORHOME INSURANCE

Service rating : Informative, patient and experienced advisor, explained all the essential parts clearly and simply. A pleasure to talk to.
Product : Policy proved to be the most competitive on the market for me

5 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Good service and cover 4 my business one down fall the insurance cover only let's people to be covered on the policy up to the age of 69.
Product : Nice to have good cover.for my business.

5 months ago

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MOTORHOME INSURANCE

No one answering the phones..tried several times very poor

5 months ago

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MOTORHOME INSURANCE

Terrible insurance company. Bad customer service.

5 months ago

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BREAKDOWN INSURANCE

Very helpful

6 months ago

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BREAKDOWN INSURANCE

Courteous throughout and easy to set up,also best price by far

6 months ago

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HGV INSURANCE

Service rating : Easy to set up policy
Product : Keen price. Everything we needed

6 months ago

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MOTORHOME INSURANCE

Service rating : great!
Product : Reasonable quote at a reasonable price

6 months ago

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BREAKDOWN INSURANCE

Good quality service. Concise information received from member of staff relating to breakdown cover. She endeavoured to answer all my questions and explained the various types of breakdown cover. The package that was offered suited my needs and outweighed my expectation.

6 months ago

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MOTOR TRADE INSURANCE

Don't really get time to shop around. Great job no messing around thankyou so much

6 months ago

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BREAKDOWN INSURANCE

They cancelled my insurance.

6 months ago

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MOTORHOME INSURANCE

Service rating : fast and easy to contact staff very good and polite
Product : very thorough and patient thank you

6 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : good service although price has gone up 50% not so good.
Product : hope i never have to use it but ggod to have in place.

6 months ago

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MOTORHOME INSURANCE

Service rating : Both friendly & helpful staff, made the whole process very easy to complete.
Product : Good value for money with the policy offered

6 months ago

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MOTORHOME INSURANCE

Service rating : Easy to do.
Product : Easy and simple to navigate

6 months ago

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MOTORHOME INSURANCE

Service rating : Everything was up to standard cheap insurance
Product : Cheap insurance and all was good.

6 months ago

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BREAKDOWN INSURANCE

I cannot send emails to the address you have gave to me it says restricted so keep having to phine you it's very frustrating

6 months ago

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MOTORHOME INSURANCE

Pretty good. Nice people to deal with. They call back when they say they will. The only annoyance is that they do not provide any confirmation of no claims bonus when they send the renewal quote making it more difficult to get alternative quotes. Presumably why they do it.

6 months ago

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TAXI INSURANCE

Couldn't have made it more difficult

6 months ago

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MOTOR TRADE INSURANCE

Service rating : its good
Product : fine its good good safe bot moor expensive last yer i pay monthly £65,70

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Fantastic!!!
Product : Very professional and efficient.

6 months ago

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MOTORHOME INSURANCE

Very good service, Staveley Head are a 'no nonsense' company that give you what you need at a good price. Very pleased with the service I have been given.

6 months ago

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BREAKDOWN INSURANCE

Service rating : Quick off the mark to get my business but thoroughly unco- operative when a problem occurred.
Product : Nothing has arrived in the post as yet (two weeks) poor response !

6 months ago

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MOTORHOME INSURANCE

Service rating : very helpful, quick service.
Product : its insurance hopefully i won't need to make use of it

6 months ago

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MOTORHOME INSURANCE

Prompt, helpful

6 months ago

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MOTORHOME INSURANCE

Really good service quick and efficient

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Not very good
Product : Not impressed not enough offered

6 months ago

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GOODS IN TRANSIT INSURANCE

Brilliant service from all staff at all times. Even the girls on the front desk.

Thanks.

6 months ago

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MOTORHOME INSURANCE

Good people to deal with over the phone.

6 months ago

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MOTOR TRADE INSURANCE

This is my 3rd year with stavley head, always get great service and seems to be one of the better companies I have dealt with.

6 months ago

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MOTORHOME INSURANCE

Excellent customer service will be advising my motorhome friends to use Stavely Head too!

6 months ago

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MOTORHOME INSURANCE

Service rating : Friendly helpful people
Product : Found cheapest quote very helpful

6 months ago

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MOTORHOME INSURANCE

Service rating : All the staff l spoke to where very polite and made it simple to buy the product
Product : Best quote from several companies

6 months ago

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MOTORHOME INSURANCE

Easy to use website, friendly staff when contacted and overall and efficient professional, very cost effective service. Saved us over £100 on previous insurance.

6 months ago

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MOTORHOME INSURANCE

After phoning several insurance companies, I chose Staveley Head, because they were the most professional and helpful.
Thank you to Erin & Abby for their help
John

6 months ago

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HGV INSURANCE

Service rating : very helpful
Product : good price and good to deal with

6 months ago

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MOTORHOME INSURANCE

Service rating : The service was excellent, they answered all my questions instantly and the cost was LOW.
Product : excellent the cost was low.

6 months ago

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MOTORHOME INSURANCE

Service rating : Really helpful staff who understood the product and ensure the best deal for us
Product : Covers everything at a reasonable price

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Good company easy to talk to and very professional people
Product : Very good rates compare to most other companies that's why I am renewing my policy again with stavely head

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Had to phone 3 times to sort out renewal. Was advised that somebody had claimed against me in the previous year that had not and is still not resolved 8 months later.
Product : Unresolved claim not sorted out even though not my fault.

6 months ago

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BREAKDOWN INSURANCE

Motorhome insurance at a good price. Staff polite and very helpful.

6 months ago

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MOTOR TRADE INSURANCE

Really easy and straight forward to set up.

6 months ago

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BREAKDOWN INSURANCE

Very helpful, really polite 5 star service.

6 months ago

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MOTORHOME INSURANCE

Service rating : Best yet!!
Product : 3 years of good service !!

6 months ago

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MOTORHOME INSURANCE

I got referred by a friend ,fantastic service and communication by staff really helpfull and friendly

6 months ago

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MOTORTRADE INSURANCE

Service rating : Honest, efficient and quick. Have used them for a few years now and feel I can trust them to do the best job for me, saving me time having to search. Time I don't really have now days
Product : Already covered in previous question

6 months ago

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MOTORHOME INSURANCE

Service rating : Very easy to use and very polite and professional team
Product : Good price and good standards

6 months ago

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MOTORHOME INSURANCE

Service rating : Easy prompt straightforward actions.
Product : User friendly prompt service. Acknowledging safe reliable drivers and then rewarding us for this.

6 months ago

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MOTOR TRADE INSURANCE

Service rating : very helpfull, quick response and communication.
Product : The staff always get back to you when they say and are very helpful.

6 months ago

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BREAKDOWN INSURANCE

Excellant

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Very helpful service
Product : Very good and I'm happy with my insurance

6 months ago

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MOTORHOME INSURANCE

Service rating : after getting charged £64 on top off original quote.i wasn't impressed to say the least.
Product : not impressed at getting charged extra

6 months ago

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MOTORHOME INSURANCE

Friendly helpful staff

6 months ago

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MOTORHOME INSURANCE

Service rating : The young lady who dealt with my enquiry was really nice , efficient , took her time , explained everything in an extremely professional manner whilst remaining friendly and helpful, Sophie renshaw, thank you
Product : Best option, best option , best option

6 months ago

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MOTORHOME INSURANCE

Service rating : Had to send lots of details off before policy was issued. Never had to send all that off to an insurer before. Ok if you are a computer/ photo copying genius with time on your hands.
VERY confused when I phoned up 10 days later to get a windscreen chip repaired.....was passed from pillar to post but eventually put through direct to a company who didn't know who I was or if they worked with Staveley Head. Let's hope I don't need to claim for anything serious....
Product : Good price for cover, not very helpful if you get a chip in your windscreen. Easier to get it done locally by yourself. Not happy as other companies provide free and fast repairs

6 months ago

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MOTORHOME INSURANCE

Great service, people are really helpful , and reasonabl price

6 months ago

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MOTOR TRADE INSURANCE

I am glad with you for trade insurance very goods rates and excellent service

6 months ago

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MOTORHOME INSURANCE

Good service well pleased

6 months ago

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MOTORHOME INSURANCE

Service rating : competitive quote and very nice and polite service made easier by help from agents quick reply also
Product : only my third year as acampervan owner so only know this policy

6 months ago

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TAXI INSURANCE

Good service. Quick response.

6 months ago

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MOTORHOME INSURANCE

All the staff have been very patient and helpful

6 months ago

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MOTORHOME INSURANCE

Excellent customer service on the renewal of my motorhome insurance....and at a keen price. I wouldn't hesitate to recommend Staveley Head.....and indeed I have on many occasions!

6 months ago

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COURIER INSURANCE

Excellent customer service

6 months ago

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MOTORHOME INSURANCE

Simple good service. Staff members seem engaged.

6 months ago

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HGV INSURANCE

Could get all or most of information required from local authorities very easy instead of me running about for it and from dvla we have to b all in order or are disabled by local authorities and our own taxi company it's the insurance company's that are after our business

6 months ago

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GOODS IN TRANSIT INSURANCE

Really quick delivery

6 months ago

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MOTORTRADE INSURANCE

Service rating : Very polite and a very straight forward service.
Product : Great value for money. Would recommend!!

7 months ago

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MOTORHOME INSURANCE

Service rating : Really quick & easy to insure my motor home friendly people on the end of the phone
Product : Perfect I would advise anyone looking for insurance to contact them

7 months ago

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BREAKDOWN INSURANCE

So helpful with our first moho

7 months ago

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COURIER INSURANCE

Yas

7 months ago

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MOTORTRADE INSURANCE

Service rating : Good service as usual staff easy to deal with. Quick and efficient. Always tries to answer your questions and queries.
Product : Just what I need when I need it

7 months ago

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MOTORHOME INSURANCE

Service rating : Excellent helpful, friendly and a great price!
Product : Great price and good cover

7 months ago

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BREAKDOWN INSURANCE

Staveley Head's name came up following an internet search. Following my contact with the firm there was a considerable delay in my purchase of a motorhome. I was regularly contacted by Staveley Head during this period. I was issued with a cover note immediately and soon after with a certificate. I think the premium to be reasonable, it was not the lowest quoted. My only minor irritation was the various validations of my licence, no claims bonus and mileage.

7 months ago

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MOTORHOME INSURANCE

Service rating : I'd forgotten some documents, but instead of sending me back to Wrexham to retrieve them, they happily helped me sort through it all.
Lovely friendly people.
Product : Good service, and very friendly receptionists. A real pleasure.

7 months ago

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MOTORHOME INSURANCE

Service rating : Brilliant
Product : Brilliant staff and very helpfull

7 months ago

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HGV INSURANCE

Excellent service and quote

7 months ago

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MOTORHOME INSURANCE

Service rating : All good very reasonable
Product : Very good service very reasonable price

7 months ago

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MOTORHOME INSURANCE

A very professional, friendly and speedy service. All aspects covered and financial arrangements well organised

7 months ago

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BREAKDOWN INSURANCE

Service rating : Good service from operative, helpful and reliable
Price reasonable.
Didn't like the paperless system.
Didn't like the emailed Certificate of insurance as print so small it can't be read.
Product : generally good and reasonably priced

7 months ago

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BREAKDOWN INSURANCE

Service rating : Very helpful polite pleased with the help and that i received
Product : Very helpful and polite took the insurance out that I wanted

7 months ago

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HGV INSURANCE

Very good service
Initially via phone and then through emails.
Very polite

7 months ago

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BREAKDOWN INSURANCE

Great

7 months ago

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BREAKDOWN INSURANCE

Very informative staff and prompt thanks to your team excellent service very happy customer

7 months ago

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MOTORTRADE INSURANCE

Service rating : This is very good company and up to date with all the nesscessary information and very fast and quick response they give, the best of the best prices and time saving excellent team who are very experienced , keep up the hard work thanks.
Product : Im very happy with the customer service and the way I have received all my documents quick and fast by email and everything has been very quick and fast and thanks to every body who has worked very very hard to make this company great and excellent thanks a lot.

7 months ago

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MOTORTRADE INSURANCE

Service rating : Motor Trade insuarance
Product : Very good service helpfull

7 months ago

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MOTORHOME INSURANCE

I think that they are a very professional outfit with good prices to boot

7 months ago

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COURIER INSURANCE

Very good

7 months ago

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MOTORTRADE INSURANCE

Very good service.

7 months ago

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MOTORHOME INSURANCE

Service rating : The staff were excellent friendly and helpful. Everything went very smoothly.
Product : everything was very good and easy

7 months ago

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MOTORHOME INSURANCE

Service rating : Helpful friendly staff.
Product : Good value insurance - clear and straightforward.

7 months ago

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MOTOR TRADE INSURANCE

Service rating : excellent customer interaction, very well managed insurance group. Very honest and explain policy exclusion and inclusions well. This company does extremely well in handling customer issues and queries and are always there to help.
Product : Excellent flexibility on the insurance policy, can add and remove cars instantly also direct access through to the MID via the phone app.

7 months ago

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TAXI INSURANCE

Excellent service

7 months ago

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MOTORHOME INSURANCE

All good

7 months ago

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TAXI INSURANCE

Very good and friendly service.

7 months ago

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MOTORHOME INSURANCE

Service rating : The telephone help was good. The difficulty was having to find and supply you with various documents that other insurers have taken care of themselves in the past, and some I've never had to provide before, like our driving licence data.
Product : It seems good, but obviously we have not tested it out with a claim.

7 months ago

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MOTORHOME INSURANCE

Friendly and helpful. Don't always call back in the timeframe suggested but don't have to be holding too long before I speak to someone. Good value for money.

7 months ago

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COURIER INSURANCE

Service rating : I have courier insurance and when it come to renewing your insurances it more times then not you have to find another provider because its to experience to stay not with Staveley Head this is my third consecutive year with them.
Product : Great customer service no hassle

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Always polite good telephone manner was helpful in there duty saitifyed all my questions
Product : They produced what I asked for when I asked at a good price

7 months ago

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MOTORHOME INSURANCE

Service rating : Great service, the advisor keiran was really helpful, he even contacted my previous insurer to help sort my no claims bonus and saved me some money, highly recommended service
Product : Great price, fantastic advisor

7 months ago

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BREAKDOWN INSURANCE

Service rating : 6 hrs for recovery??? Waiting in the cold and with me having to chase all the time. Disgraceful.
Product : see above. 16 more characters xxxxxxxxxxxx

7 months ago

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MOTORHOME INSURANCE

Staff were friendly helpful & informative@

7 months ago

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MOTORHOME INSURANCE

Quick, efficient and reasonable.

7 months ago

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MOTORHOME INSURANCE

Service rating : Fantastic service very pleasant to talk to and so helpful
Product : No quibbles over this insurance at all

7 months ago

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MOTOR TRADE INSURANCE

Im happy with the service

7 months ago

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MOTORHOME INSURANCE

Service rating : very pleased with the service i have reciv.ed from yourselfs thank you so much.
Product : good cover and price thanks

7 months ago

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MOTORHOME INSURANCE

Service rating : Exactly what was wanted.
Product : Exactly what was required.

7 months ago

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MOTOR TRADE INSURANCE

Sorted my trade policy again.

7 months ago

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MOTORHOME INSURANCE

Service rating : Great service l smith great adviser
Product : Cheapest quote wot more do you need

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Good customer experience pleasant staff
Product : Good experience friendly staff

7 months ago

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VAN INSURANCE

Every happy thank you

7 months ago

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TAXI INSURANCE

Emma assisted me with my quote
Explained everything and got me the best deal
Thankyou very much
Will use again in the future

7 months ago

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MOTOR TRADE INSURANCE

Lad on phone was very helpful took a bit of time but as he said he had to read everything back to me .so overall good service

7 months ago

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BREAKDOWN INSURANCE

Excellent price and service

7 months ago

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CAR INSURANCE

Service rating : Very friendly staff and so helpful. Many thanks karl
Product : Pleased with everything .been with your company a few years now and always been treated good by the staff

7 months ago

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TAXI INSURANCE

Service rating : Efficient competitive and not a bad experience.
Product : Best rate quoted xxxxxxxxx

7 months ago

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COURIER INSURANCE

Service rating : Very helpful
Product : Best price so went with insurance

7 months ago

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BREAKDOWN INSURANCE

Great price and easily set up, happy motoring!!

7 months ago

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TAXI INSURANCE

Service rating : it was good can not fault them
Product : good taxi quote. great features

7 months ago

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BREAKDOWN INSURANCE

Very good

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Good price.
Product : Good price and customer service

7 months ago

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MOTORHOME INSURANCE

Service rating : Straight forward and thorough and friendly too
Product : Very good service thank you

7 months ago

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MOTOR TRADE INSURANCE

Friendly and competitive I would recommend to a friend

7 months ago

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TAXI INSURANCE

It's good but always check b4 u buy thank u staveley heads

7 months ago

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COURIER INSURANCE

Service rating : The service was excellent and your quote was by far the best I had wld recommend you to all other drivers
Product : Very good rates that met all my requiements

7 months ago

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VAN INSURANCE

Highly recommended. Insurance I needed at a good price without 'extras'. Explained advantages of legal protection etc but no high pressure selling I've experienced elsewhere

7 months ago

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COURIER INSURANCE

Service rating : Very easy to deal with and very present to speak to extremely helpful
Product : Extremely helpful told them what I wanted and they did it best insurance company I've spoke to so far A++++

8 months ago

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BREAKDOWN INSURANCE

Service rating : Excellent service, good price.
Product : Great service plus call back regarding the width of vehicle which is 50mm wider than on the original cover, told I will be covered.

8 months ago

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MOTOR TRADE INSURANCE

Service rating : Excellent customer services n very helpful staff.
Product : Motor trade insurance policy

8 months ago

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MOTOR TRADE INSURANCE

Trade insurance had with them is was nice and cheap but up to 6 cars they said

8 months ago

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MOTORHOME INSURANCE

So far I have no complaints what so ever😊

8 months ago

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COURIER INSURANCE

Service rating : Used Staveley Head for a few years now and always happy with the service
Product : Best price I could find for my requirements

8 months ago

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TAXI INSURANCE

Service rating : i like to be a customer with staveley, very kind advisers.
Product : very good experience good insurance price

8 months ago

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GOODS IN TRANSIT INSURANCE

First time I've needed van insurance got what I thought was a good price good quick work saved a lot of hassle well pleased

8 months ago

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MOTORHOME INSURANCE

When with them as I hadn't left time to sort out renewal. They had rang me a couple of times weeks earlier but not at convenient times and charged me another £15 admin fee for not renewing before policy expired. Never been charged for this before by any insurance company in the 40 years plus of having car insurance.

Found the renewal process on the phone quite off putting and told about need to send back paperwork within 14 days and that it would be sent that day. It wasn't and I had to email to ask for it. They send it next day with the same statements without even acknowledging my email.

Will not go with them next year.

8 months ago

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VAN INSURANCE

Service rating : very slow getting back to us
Product : very poor response for fleet

8 months ago

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MOTOR TRADE INSURANCE

Service rating : Great service great help
Product : Good help good customer service

8 months ago

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MOTORHOME INSURANCE

Service rating : Good price. Particularly friendly and helpful advisor. Was very pleased to be able to amend a number of details without the price increasing.
Product : Pleased that the price had not increased compared to last year, and that I was able to switch the policy into my name rather than my son-in-law's name without this affecting the price.

8 months ago

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MOTORHOME INSURANCE

Service rating : Unhappy with 3rd party claim from last June that is still not resolved, I didn't even know anything about it!
Product : Inflated price due to erroneous claim outstanding

8 months ago

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MOTORHOME INSURANCE

Service rating : Very helpfull
Product : Very helpfull and also really competative price

8 months ago

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VAN INSURANCE

Service rating : Excellent customer service, competitively priced.
Product : Excellent, highly recommend their service.

8 months ago

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MOTOR TRADE INSURANCE

Just moved to staveley head fantastic staff everything was spot on

8 months ago

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BREAKDOWN INSURANCE

I'm in Spain at the moment so everything was carried out with a phone call and email. Everything went smoothly and my Certificate emailed the same day my proposal and Licence particulars were received.

8 months ago

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BREAKDOWN INSURANCE

Been with for a number of years on van insurance always good service and for the first time taken out break down at a good price.

8 months ago

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MOTORHOME INSURANCE

Excellent service would not hesitate too buy again staff are superb

8 months ago

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TAXI INSURANCE

Service rating : Thought the 2 people i dealt with didnt know the taxi operators liecense didn't gave to be in the drivers name which could cost you money
Product : Good price beat my previous insurer of 3 years by £50

8 months ago

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MOTOR TRADE INSURANCE

Service rating : I thought Jayne who I dealt with was very helpful and I am 100% satisfied with the service I received thanks
Product : Very happy with m purchase thanks

8 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Very good service the customer advisor I dealt with new the exact products I need I found the whole service very friendly and my insurance certificate came through about 15 mins after I paid the deposit
Product : One of the cheapest quotes I received vey friendly staff would highly recommend and I will definitely be using this service again for next year

8 months ago

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MOTORHOME INSURANCE

Service rating : Excellent price, great customer service. So far so good.
Product : Good cover for the price. Buying it's the easy bit...

8 months ago

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MOTOR TRADE INSURANCE

Excellent service

8 months ago

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MOTORHOME INSURANCE

Service rating : Very friendly and helpful
Product : Good service and friendly staff

8 months ago

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MOTORHOME INSURANCE

Staveley head didn't get into increasing the renewal price as others often do.
UK cal centre is also a plus.
I always recommend to others.

8 months ago

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MOTORHOME INSURANCE

Service rating : Service and details regarding my renewal where dealt in a polite manner
Product : very good value and covers what I need

8 months ago

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COURIER INSURANCE

Always excellent service.never go with any one else.

8 months ago

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TAXI INSURANCE

I had some problem in the beginning. They missed many details in facts sheets. Rest of service was very good

8 months ago

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MOTORHOME INSURANCE

Attentive and sensible people to talk to and a premium that was vastly less than other providers. I am happy with the service so far.

8 months ago

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MOTORHOME INSURANCE

Good customer service , very helpfull 😊

8 months ago

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BREAKDOWN INSURANCE

Service rating : So far so good, customer service has been great, i just hope if i need to claim they are the same.
Product : As above, if they deliver when i need them fantastic

8 months ago

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MOTORHOME INSURANCE

Service rating : Thanks
Product : Thanks for excellent service

9 months ago

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MOTORHOME INSURANCE

Service rating : Great price and customer service
Product : Great service great price ,easy to deal with

9 months ago

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MOTORHOME INSURANCE

Very quick and easy. I saved a lot of money and the service was very professional

9 months ago

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HGV INSURANCE

Good service it's nice people to help you.

9 months ago

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MOTOR TRADE INSURANCE

Good service

9 months ago

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COURIER INSURANCE

It's excellent service..recommend my friends as well.....

9 months ago

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MOTORHOME INSURANCE

Service rating : Good service as usual. Staff are polite and helpful.
Product : Always good value for money.

9 months ago

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MOTORHOME INSURANCE

I found the person i spoke to very helpful and curtious

9 months ago

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MOTOR TRADE INSURANCE

Service rating : Always a great company to deal with highly recommended
Product : Tailored to your needs at a great price

9 months ago

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MOTOR TRADE INSURANCE

Service rating : helped me a lot, gave me good advise and very goos customer service
Product : good prince and sevice great dvisor

9 months ago

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MOTORHOME INSURANCE

Service rating : I am very pleased with your service so far, your staff is very friendly and helpful. Thank you
Product : Very good service. I am pleased with my insurance with you

9 months ago

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MOTORHOME INSURANCE

Service rating : As always I found your people very helpful and made the process very easy.
Product : Happy doing business with you

9 months ago

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MOTORHOME INSURANCE

Service rating : Great customers service hence why I'm still a member
Product : Best price and service from your company

9 months ago

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MOTORHOME INSURANCE

Service rating : great but could not get breakdown cover
Product : not bad but will look else wear next tim my insurance is due

9 months ago

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MOTORHOME INSURANCE

Service rating : Very polite and good explanation of the policy sold to me
Product : Met all my requirements A MUST For everyone

9 months ago

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MOTORHOME INSURANCE

Service rating : Easy to renew my insurance.
Product : Competitive prices for my insurance.

9 months ago

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MOTORHOME INSURANCE

Great service and the best price, choose your add-ins as needed. Swift set up by email.

9 months ago

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MOTORHOME INSURANCE

Service rating : excelent service.staff very helpful
Product : great service staff very helpful

9 months ago

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BREAKDOWN INSURANCE

Very Professional and perfect service i got from Gareth during my taxi insurance renewal.

9 months ago

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TAXI INSURANCE

Excellent service always happy to help and answer all your questions. Polite keep it up

9 months ago

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MOTOR TRADE INSURANCE

Brilliant and professional service, they were able to provide us with the specific cover we required. Was all set up in a matter of hours

9 months ago

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COURIER INSURANCE

Great prices and customer service

9 months ago

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MOTOR TRADE INSURANCE

Brilliant team who listens to what you want and willingness to sort it out

9 months ago

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MOTORHOME INSURANCE

Very helpful....was so easy taking out policy....zoe was great

9 months ago

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COURIER INSURANCE

All went well

9 months ago

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COURIER INSURANCE

Easy to deal with, polite and clear

9 months ago

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BREAKDOWN INSURANCE

Service rating : very helpful and value for money
Product : value for money good product

9 months ago

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MOTOR TRADE INSURANCE

Great customer service and very prompt replies from emails and calls

9 months ago

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TAXI INSURANCE

Good costumer service and products available

9 months ago

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TAXI INSURANCE

Very friendly staf thanks very much

9 months ago

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MOTOR TRADE INSURANCE

Excellent company, been with years and they come up with a price that beats the competition.

9 months ago

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MOTORHOME INSURANCE

I've never, in over 36 years of motoring and vehicle insuring, had to jump through so many hoops. Proof of no-claims, proof of no convictions, proof of mileage, proof of club membership. Utterly ridiculous. I change insurers regularly to get the best deal, never had this palaver before. It certainly makes me consider this company again.

9 months ago

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MOTOR TRADE INSURANCE

Definitely recommend!

10 months ago

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MOTORHOME INSURANCE

Very patient

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Good service and staff
Product : Cover is exactly what I needed and competitively priced

10 months ago

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MOTORHOME INSURANCE

Service rating : Great servive from start to finish!
Product : Great service from start to finish!

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Really happy with the service
Product : Very good policy

10 months ago

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MOTOR TRADE INSURANCE

Service rating : excellent customer service and keep up
Product : very good for price

10 months ago

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BREAKDOWN INSURANCE

Service rating : Very friendly and personnel easy to understand
Product : On the surface seems good - hope we wont have to find out

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Excellent service.helpfull staff.makes my yearly dealing with insurance company easy
Product : Exactly what I need at a reasonable price.some company's were a little bit cheaper but decided to renew with this company as last year they offered excellent customer service so it was with the little bit extra to stay with this company. 👍

10 months ago

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MOTORHOME INSURANCE

Service rating : Service spot on and agent very polite and helpful
Product : First class and very reasonably priced

10 months ago

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MOTORHOME INSURANCE

The requirement for constantly scanning and sending documents is poor.

10 months ago

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MOTORHOME INSURANCE

Service rating : Quick response and helpful
Product : competitive

10 months ago

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MOTORHOME INSURANCE

Very helpfull

10 months ago

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MOTORHOME INSURANCE

Service rating : always need the same documents which already have
Product : today no problems

10 months ago

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MOTORHOME INSURANCE

Service rating : The staff were pleasant and helpful although I had to change the statement of particulars because closed questions were asked on the telephone and on seeing the statement it was clear that choices were not given on the phone eg have you held a licence for 10 year (reply yes but statement of facts required total number of years) same thing with engine size but sorted out in the end at an additional cost to myself.
Product : I believe that the insurance that I took out was very competitive compared to a few others that I had quotes from. I have not had the need to use it and hopefully I don't need to use it. I managed to get through to a real person and the service was good.

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Great service especially from claire
Product : Its ok. Vehicles take a long time to be added to ask mid service.
The app needs to be updated as it is slow and buggy and also designed for the old ohones. Sdoes not display on larger smartphones

10 months ago

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MOTORHOME INSURANCE

Service rating : quite happy with the service
Product : Me the Wife and three daughters to drive very happy

10 months ago

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MOTORHOME INSURANCE

Service rating : Speciality knowlege and quality service
Product : Very good value cover.

10 months ago

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MOTORHOME INSURANCE

Stavely head have been very understanding with my lack of technical skills and have been a pleasure to deal with on the phone - they also answer very quickly. I would highly recommend them!

10 months ago

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TAXI INSURANCE

Service rating : Very friendly and nice helpful
Product : I got best deal no one can beat

10 months ago

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MOTORHOME INSURANCE

Service rating : very easy to renew my policy online
Product : great policy has everything I need and more

10 months ago

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VAN INSURANCE

Service rating : excellent
Product : very good

10 months ago

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MOTOR TRADE INSURANCE

Service rating : VERY POLITE WHEN YOU CALL THEM.
Product : VERY FRIENDLY CUSTOMER SERVICE

10 months ago

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MOTOR TRADE INSURANCE

A very good no nonsense service at a price that would embarace its competitors.

10 months ago

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BREAKDOWN INSURANCE

Took a long time for reg to be put on database had to make 3 or 4 calls to get it done

10 months ago

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BREAKDOWN INSURANCE

Takes too long to get through on the phone.

10 months ago

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BREAKDOWN INSURANCE

Service rating : Very helpful on the telephone and competitive price quoted
Product : Incorporates my needs and demands as requested

10 months ago

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MOTORHOME INSURANCE

I was extremely pleased with the service that I received from this company, therefore I have renewed my policy with them for the third year running.

10 months ago

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MOTORHOME INSURANCE

Service rating : Didn't have to wait on phone for too long. Very helpful friendly operator.
Product : Good price for this year.

10 months ago

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MOTORHOME INSURANCE

Service rating : thanks for your good service and quote and friendly service provided by your staff
Product : it seems to cover everything I needed

10 months ago

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VAN INSURANCE

Service rating : Not very Good For Someone who is NOT Computer Literate.
Product : ok

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Very easy and friendly help and advice.
Product : So far so great.

10 months ago

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COURIER INSURANCE

Service rating : Great service and help
Product : Just what I was looking for

10 months ago

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MOTORHOME INSURANCE

Service rating : Excellent customer service
Product : Just what we needed

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Very good
Product : Thought the sales guy was very nolegable

10 months ago

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MOTORHOME INSURANCE

Service rating : Very helpful and efficient
Product : Good options at a competitive price

10 months ago

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MOTORHOME INSURANCE

2 days later still waiting for them to ring me back for a van insurance quote!

10 months ago

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MOTORHOME INSURANCE

Good communication throughout the process. Thank you.

10 months ago

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MOTORHOME INSURANCE

Service rating : Very efficient
Product : Excellent quote and informative

10 months ago

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MOTOR TRADE INSURANCE

I found the team were very helpful and patient.

10 months ago

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MOTORHOME INSURANCE

Service rating : As far as I can remember the service was ok, but I did have to send them a lot of information so ended up thinking I had more work to do than them.
Product : It's an insurance policy - you don't know how good it is unless you have to make a claim!! I hope I don't have to.

10 months ago

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MOTORHOME INSURANCE

Service rating : Very easy to do business
Product : Cost effective, team always seem helpful

10 months ago

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MOTORHOME INSURANCE

Service rating : very happy with the really helpful efficient and competent service from Staveley Head
Product : unbeatable, very competitive insurance

10 months ago

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HGV INSURANCE

Service rating : Lee very knowledgeable and helpful
Product : would have been perfect if my gender was correct on my policy documents!!!

10 months ago

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BREAKDOWN INSURANCE

Good communications by email and helpful responses to my queries and requests. Seamless, quick and easy as always.

10 months ago

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MOTORHOME INSURANCE

Service rating : good
Product : good

10 months ago

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MOTORHOME INSURANCE

Service was good, but didn't particularly enjoy having to hear every aspect of the terms and conditions read to me over the phone. Most of the T&Cs (and T&Cs in general) are common sense so I'd have expected to get them via email for review in my own time.

10 months ago

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MOTORHOME INSURANCE

Good customer service during policy setup.

10 months ago

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MOTORHOME INSURANCE

Service rating : Good service from start to finish ,one of the most efficient insurance companies I have used without any fuss
Product : Good policy met my needs at a very competitive price

10 months ago

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MOTORHOME INSURANCE

Service rating : Very quick and easy process
Product : Everything I need

10 months ago

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MOTORHOME INSURANCE

Service rating : Good and quickly sorted
Product : Got everything we need with this policy
Good quote

10 months ago

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HGV INSURANCE

Service rating : Excellent customer service
Product : Got exactly what we asked for, well done.

10 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Always friendly
Product : Covers everything I need at a good price

10 months ago

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MOTORHOME INSURANCE

Service rating : Very good customer service
Product : I think the policy is good but I didn't shop around

10 months ago

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TAXI INSURANCE

Service rating : Excellent
Product : Excellent

10 months ago

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MOTORHOME INSURANCE

Service rating : Was ok,
Product : Was ok

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Excellent service. Very helpful advisors.
Product : I am not so experienced yet. Seems all good so far.

10 months ago

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COURIER INSURANCE

Service rating : Friendly staff and very able to answer all my questions especially as I have just started my own courier business.
Product : Very competitive quote especially for my first time requiring courier insurance.

10 months ago

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MOTORHOME INSURANCE

Service rating : Did their job got my business
Product : Does what I want hopefully I won't need to claim

10 months ago

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MOTORHOME INSURANCE

Service rating : great service
Product : excellent policy

10 months ago

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COURIER INSURANCE

Service rating : Very good
Product : Very good

10 months ago

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MOTORHOME INSURANCE

Good value for money

10 months ago

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MOTORHOME INSURANCE

Completely hassle free and have already recommended to friends.

10 months ago

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BREAKDOWN INSURANCE

Service rating : Happy with it and price is reasonable
Product : Reasonable price good

10 months ago

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BREAKDOWN INSURANCE

Service rating : Pleasant and professional
Product : Not tried

11 months ago

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MOTORHOME INSURANCE

Service rating : I had to chase them for my renewal lucky I remembered it was due and when it got to 4 days off and I had not had any renewal reminder I had to phone them and chase it up.
Product : I have never had a claim so not sure about that side of it, but does seem good value for the price.

11 months ago

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BREAKDOWN INSURANCE

Service rating : All enquiries were dealt with promptly by very helpful staff.
Product : It would appear to be good although you would only really know if you had to use it!

11 months ago

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MOTORHOME INSURNACE

Service rating : Effective web site. Reliable arrangements
Product : Straightforward with reasonable terms and good value for money

11 months ago

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COURIER INSURANCE

Service rating : All ok
Product : All good

11 months ago

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MOTORHOME INSURNACE

Service rating : Very fast and efficient
Product : Very competitive quote. Exactly what I needed

11 months ago

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TAXI INSURANCE

Fast and good response on the phone.
Thank you keep it up.

11 months ago

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MOTORHOME INSURNACE

Fast and efficient,excellent value

11 months ago

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MOTORHOME INSURNACE

Until today I was more than satisfied, however I have received an email to say that information was still outstanding with regard to additional drivers being added to my policy, I sent the information on 9 October and consider 24 October a tad on the late side to say the information had not been received

11 months ago

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MOTORHOME INSURNACE

Service rating : Very helpful
Product : If it does what it says on the tin I am impressed but fortunately not had a claim

11 months ago

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MOTOR TRADE INSURANCE

Service rating : it was really nice to have insurance with stavely head
Product : cheap and great customer services

11 months ago

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COURIER INSURANCE

Service rating : Good
Product : Good

11 months ago

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MOTORHOME INSURANCE

Had no problems so stayed with them...

11 months ago

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MOTORHOME INSURNACE

Service rating : Always get a good and fast response from the staff when needed.
Product : very good, never yet needed to make a claim and hope i never do.

11 months ago

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MOTORHOME INSURNACE

Service rating : Even though I am an existing customer, and their quote was very competitive, the process is still quite labourious and you have to go through the ten minutes or so of intense questioning about everything in your life. It would be much better if they just asked if anything had changed, then send you the mileage declaration, request for gov.uk code etc.
Product : No problems that I have encountered yet.

11 months ago

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COURIER INSURANCE

Service rating : Telephone operator was efficient
Product : Does what I need

11 months ago

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MOTOR TRADE INSURANCE

Service rating : Always been good and attentive
Product : Smashing for what I need.

11 months ago

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MOTORHOME INSURNACE

Service rating : Effecient and friendly staff, who where very helpfull
Product : Good value comprehensive Motorhome Policy

11 months ago

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MOTORHOME INSURNACE

Service rating : Very efficient
Product : good value

11 months ago

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MOTOR TRADE INSURANCE

Service rating : I am more than happy!thank you very much!!!
Product : Great offer!!!thank you!!!

11 months ago

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MOTORHOME INSURNACE

Good rates. Efficient. Overall. Excellent.

11 months ago

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MOTORHOME INSURNACE

Got phone calls after telling them I'd ring them. Information required where it's the same as last year when renewing with them.

11 months ago

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MOTORHOME INSURNACE

Service rating : x.
Product : x.

11 months ago

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VAN INSURANCE

Service rating : VERY GOOD SERVICE
Product : HAPPY

11 months ago

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MOTOR TRADE INSURANCE

Service rating : Very helpful told them what I was looking for and they were happy to help gave me a no hassle quote and a price nobody could beat very good customer service
Product : Excellent value

11 months ago

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MOTORHOME INSURANCE

Service rating : Nothing startling but everything went ok.
Product : I'm no expert but it does seem a reasonable policy.

11 months ago

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MOTOR TRADE INSURANCE

Service rating : Excellent
Product : Excellent

11 months ago

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MOTORHOME INSURANCE

Exelent quick service

11 months ago

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MOTOR TRADE INSURANCE

Service rating : great service
Product : great coverage

11 months ago

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BREAKDOWN INSURANCE

Service rating : We dealt with Jen and I couldn't have asked for anyone better, she was fantastic, so so helpful
Product : Great breakdown, it's just what we needed

11 months ago

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BREAKDOWN INSURANCE

Very friendly and helpful staff . Keep misspelling my first name.

11 months ago

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GOOD IN TRANSIT INSURANCE

Service rating : Very friendly and good rates pleased with service much thanx daniel south essex services..
Product : As mentioned above very pleased ..

11 months ago

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MOTORHOME INSURANCE

Service rating : Very complicated and repetitive process - staff helpful
Product : Policy fine

11 months ago

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MOTOR TRADE INSURANCE

Always friendly and helpful

11 months ago

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TAXI INSURANCE

Service rating : 4 star
Product : I got cheapest Quat and good customer service

11 months ago

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MOTORHOME INSURANCE

Service rating : Great,
Product : Great value

11 months ago

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MOTOR TRADE INSURANCE

Service rating : Great
Product : Excellent value, best quote I received by fat after shopping around several markets

11 months ago

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MOTORHOME INSURANCE

Service rating : Good service and communications
Product : Very Good value for money and one of the cheapest too

11 months ago

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MOTORHOME INSURANCE

Service rating : Very helpful staff
Product : .

11 months ago

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MOTORHOME INSURANCE

Service rating : Good
Product : Good

11 months ago

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MOTORHOME INSURANCE

Service rating : All representatives are friendly, professional, knowledgeable and very efficient. It is a company that is a pleasure to deal with.
Product : Policies are excellent and cover everything I need in a very competively-priced product.

12 months ago

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MOTORHOME INSURANCE

Easy to deal with

12 months ago

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COURIER INSURANCE

Service rating : Fantastic service value for money van insurance.
Cheap van insurance.
Product : I'm happy with the price my van insurance.
Thank you...

12 months ago

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MOTORHOME INSURANCE

Service rating : Always very professional and have time to explain things
Product : Very happy with the service and quote and wouldn't want to use anyone else

12 months ago

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MOTORHOME INSURANCE

Service rating : Having used Staveley Head for the last two years I found the staff to be very efficient and helpful; the policies are VERY keenly priced and very straightforward.
Product : Looks very good, hope I never need it !

12 months ago

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MOTORHOME INSURANCE

Service rating : Very helpful and thorough phonecall enquiry taken by Leah.
Product : Very helpful service thankyou.

12 months ago

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MOTORHOME INSURANCE

Service rating : Good communication, clear unambiguous emails, keeping me up to date.
Product : Appears to give me everything asked for at a reasonable price.

12 months ago

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MOTOR TRADE INSURANCE

Very helpful

12 months ago

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MOTORHOME INSURANCE

Service rating : easy to deal with , keep you informed with timely reminders
Product : well priced , covers all aspects required.

12 months ago

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MOTORHOME INSURANCE

Service rating : A bit of a mither sending a photocopy of my driver's licence every year.
Product : policy is good value.

12 months ago

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MOTORHOME INSURANCE

Very helpful, and understanding

12 months ago

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MOTORHOME INSURANCE

Service rating : Great
Product : Great

12 months ago

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MOTORHOME INSURANCE

Service rating : easy to use
Product : very cheap quote

12 months ago

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MOTORHOME INSURANCE

Service rating : Fine
Product : Fine

12 months ago

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MOTORHOME INSURANCE

Service rating : FOUND STAFF VERY HELPFUL AND ACTUALLY RING YOU BACK WHEN THEY SAY THEY WILL. GOOD JOB.
Product : WON'T FIND HOW GOOD UNTIL I HAVE AN ACCIDENT BUT HAPPY AT THE MOMENT

12 months ago

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BREAKDOWN INSURANCE

Cost over£10.00 on phone bill not happy about that

12 months ago

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MOTOR TRADE INSURANCE

Service rating : Very good service
Product : Excellent just what i need for my business

12 months ago

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MOTORHOME INSURANCE

Service rating : Good communication no pressure to purchase
Product : Gives me the cover I need

12 months ago

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MOTORHOME INSURANCE

Service rating : Value existing customers
Product : Excellent quote

12 months ago

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MOTORHOME INSURANCE

Service rating : Helpful and quick, recommended.
Product : everything i need.

12 months ago

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MOTORHOME INSURANCE

Service rating : Helpful staff
Product : Seems like a competitive quote

12 months ago

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BREAKDOWN INSURANCE

Very easy to deal with.

12 months ago

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BREAKDOWN INSURANCE

Service rating : Everyone was polite and helpful. Hopefully I'll never find out anything else.
Product : Hope it will be good if I need it!!

12 months ago

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MOTORHOME INSURANCE

Pretty smooth set up but no confirmation from them of receiving documents they requested.

12 months ago

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MOTORHOME INSURANCE

Service rating : very good polite service
Product : great product great price

12 months ago

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HGV INSURANCE

Service rating : good
Product : Very good service,the only criticism is the same person did not follow through the hole process.

12 months ago

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BREAKDOWN INSURANCE

Good services and no bull 😀

12 months ago

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MOTORHOME INSURANCE

Service rating : Fabulous service
Product : Very straight forward

12 months ago

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MOTORHOME INSURANCE

Service rating : Sian had a lovely telephone manner and dealt with queries I had quickly and professionally. Email exchanges were very prompt giving me an excellent customer experience
Product : Everything I need in an insurance and excellent value. Coming out the cheapest I had concerns about customer satisfaction but excel Ellen customer care

12 months ago

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MOTORHOME INSURANCE

Service rating : Good service
Product : Good service

12 months ago

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MOTORHOME INSURANCE

Service rating : Very good and helpful on phone
Product : Great value for money. Beat all the other companys.

12 months ago

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MOTORHOME INSURANCE

Service rating : There help in this matter was friendly and at ease and not rushed each part was discussed clearly.
Product : Being it is my first motorhome the price was in line with other quotes I had been given.

12 months ago

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MOTORHOME INSURANCE

Service rating : Fast and efficient
Product : Great price

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