0333 370 7777
Mon - Fri 9am - 6.30pm, Sat 9am - 12.30pm

Customer Reviews

 

89% of customers liked our service (550 reviews)

2 days ago

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MOTOR TRADE INSURANCE

Service rating : They were amassing to because when I have problems with my insurance stuff they help me straight with out delaying
Product : This is still fiar price, but they need to look at the age as well

2 days ago

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TAXI INSURANCE

Service rating : There customer service are very polite and have full knowledge
Product : I could be more cheaper than currant qoute

3 days ago

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MOTORHOME INSURANCE

Happy

4 days ago

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TAXI INSURANCE

Service rating : Excellent service provided
Good prices quoted
Product : Good prices quoted
Outstanding customer service !

4 days ago

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COURIER INSURANCE

Service rating : Very efficient and helpful, saved me from a lot of hassle. Your operative was most helpful and courteous. Thankyou.
Product : competative quote saved me from chasing round myself

5 days ago

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HGV INSURANCE

Service rating : We recommend them to any one who values time and good service.
Product : Friendly and good service.

6 days ago

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MOTOR TRADE INSURANCE

Service rating : Excellent service
Product : Best quote good service would recommend

6 days ago

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MOTORHOME INSURANCE

It was easy to find the information I needed

7 days ago

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BREAKDOWN INSURANCE

Service rating : My insurance request was handled efficiently and professionally, as well as being competetively priced
Product : Equivalent cover at a competetive price

7 days ago

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HGV INSURANCE

The truck people were realy good but I wanted all my. Business insurance with one place have had a trade policy for years with staveley head and now all of a sudden you can't cover me so I'm looking for an insurance company that can cover all aspects of my business

1 week ago

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BREAKDOWN INSURANCE

Prompt friendly efficient competitive

1 week ago

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MOTORHOME INSURANCE

Service rating : Easy to deal with and very helpful
Product : Easy to deal with very helpful

1 week ago

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MOTORHOME INSURANCE

Service rating : Excellent service smooth and easy to use great customer service thank you
Product : Great service easy to follow smoothe and fast

1 week ago

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HGV INSURANCE

Service rating : Yes I would recommend has they got the job done with no messing well pleased
Product : Happy in every way all good very competitive

1 week ago

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COURIER INSURANCE

Excellent, I would recommend Staveley for all commercial insurance.

1 week ago

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BREAKDOWN INSURANCE

Easy renewing insurance.

1 week ago

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MOTOR TRADE INSURANCE

Amazing service.

2 weeks ago

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MOTORHOME INSURANCE

Great service at a good price
would recommend them

2 weeks ago

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MOTOR TRADE INSURANCE

I don’t know what shall I say
The Handwrite absolute self fish and also there’s are not personal after one year no claim with them try to make excuse

2 weeks ago

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HGV INSURANCE

Service rating : No problems and saved money
Product : Great value and great customer service

2 weeks ago

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GOODS IN TRANSIT INSURANCE

Service rating : Fully satisfied with service from start to finish
Product : Great service when being dealt with

2 weeks ago

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TAXI INSURANCE

Service rating : Good value
Product : Would have been 5 but couldn’t guarantee class of plated car supplied

2 weeks ago

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COURIER INSURANCE

Excellent

2 weeks ago

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HGV INSURANCE

Service rating : They saved me a lot of money what's not to like
Product : Easy and straight forward to change company's

2 weeks ago

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MOTORHOME INSURANCE

Service rating : Obviously the price was good at first but I was worried about some of the reviews!
It took a couple of days to get things sorted some my fault but having to deal with 3/4 different people did not help but the final lady I dealt with sorted everything and sent me an email to confirm everything was OK
The first person I spoke to to get the initial quote was a little rushed and I said or agreed to things that were not quite right or understood
But everything is fine now
Many thanks
Tim
Product : Very good overall
Thankyou

2 weeks ago

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BREAKDOWN INSURANCE

Helpful staff, same cover as previous insurer but very much cheaper. Would recommend.

2 weeks ago

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TAXI INSURANCE

Service rating : Yes, they have given me an excellent service and competent price. Would definitely recommend to all.⚘
Product : Excellent service. Best prices

2 weeks ago

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COURIER INSURANCE

Service rating : Quick and perfect costumer service
Product : The cheapest company for couriers

2 weeks ago

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COURIER INSURANCE

Service rating : Simply because they where the cheapest quote I had,also Amber who dealt with me was very professional and mentioned all the other extras which I had a choice off adding on.
Product : Cheapest quote and professionally dealt with.

2 weeks ago

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TAXI INSURANCE

Service rating : Excellent customer service
Product : Good insurance product at a good price

2 weeks ago

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MOTORHOME INSURANCE

Service rating : There fast no nonsense and get all all your documents straight emailed over same day I have to motorhome and cravan polices with them you can not go wrong
With these true professional s
Product : Fantastic great cheap second to none service you can count on

2 weeks ago

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MOTOR TRADE INSURANCE

Service rating : Very fast and efficent
Product : Fast and friendly sorted me out very quickly.

2 weeks ago

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MOTORHOME INSURANCE

They wanted to see my driving licences i told them I lived in n.ireland and d.v.l.a. here don't do codes.Took me 3phone calls to sort this out.
Staff need an update.

2 weeks ago

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MOTORHOME INSURANCE

Service rating : Pleasant helpful service
Product : Good policy suits all my needs

2 weeks ago

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MOTOR TRADE INSURANCE

Service rating : Very good
Product : Good and helpful thanks well done

2 weeks ago

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MOTORHOME INSURANCE

Service rating : The team communicated realy well with us
Product : Good price good product explained well

2 weeks ago

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MOTORHOME INSURANCE

Service rating : Very helpful service with clear directions of what was required.
Product : Good to be using same people who know what we are looking for.

2 weeks ago

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MOTORHOME INSURANCE

Very pleased with phone service from your representative

2 weeks ago

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MOTORHOME INSURANCE

Service rating : Top class beat everyone else by miles
Would recommend
Product : Not so straight forward with getting all the information required

2 weeks ago

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MOTOR TRADE INSURANCE

Service rating : By returning calls and helping customers,instead of being ignorant,
Product : Promised lots of return calls, nothing,

2 weeks ago

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MOTORHOME INSURANCE

Service rating : Made it very easy to renew insurance and at a good price. Always very friendly and helpful.
Product : Good price and friendly helpful service.

2 weeks ago

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MOTORHOME INSURANCE

Staveley Head offer a personal service which makes it simple to buy motor home insurance. I like that they answer emails and help me correct my mistakes!

2 weeks ago

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MOTORHOME INSURANCE

Service rating : Great staff,very helpful and friendly insurance was sorted out in no time at all
Product : Works for me fast and easy with the right end result

2 weeks ago

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MOTORHOME INSURANCE

Service rating : very helpful, freindly, human and competitive.
Product : the qoute was competitive and covered all our needs. The qoute was flexible and i was able to change later. The service was very quick

2 weeks ago

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MOTORHOME INSURANCE

Service rating : Prompt reminder given by email. Friendly, professioanl and courteous staff when I called to check a few points and discuss the renewal, then again when I called to take up the renewal
Product : Very competetive as it was last year hence my decison to renew my policy

2 weeks ago

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MOTOR TRADE INSURANCE

Service rating : Annoyed about the request they wanted ref to proof of trading and driving licence details which they already have?
We have been a customer for a few years now
Nothing to offer the customer for being loyal, tee shirts , jackets c?
Product : Too expensive for the level of cover

2 weeks ago

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MOTORHOME INSURANCE

Service rating : They were straight forward and very clear and give the best quotes.
Product : They were straight forward and clear

2 weeks ago

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MOTORHOME INSURANCE

As usual,polite,efficient and authoritative service.

2 weeks ago

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MOTOR TRADE INSURANCE

Service rating : Good service there customers and resinable price.
I was steele head's last two year's they provide me good service and will say keep up alway for good service you will secsess your business.
Thanks
Product : It sued my business i'm keep going and rolling my wheels
Thanks

2 weeks ago

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MOTOR TRADE INSURANCE

Service rating : I m pleased with there customer service
Product : This was my second renewal and I m happy with price

2 weeks ago

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MOTORHOME INSURANCE

Staveley head were easy to deal with and provided the appropriate cover at the best price.

2 weeks ago

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MOTORHOME INSURANCE

Good service

2 weeks ago

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MOTORHOME INSURANCE

Service rating : Abby was very helpful when I rang about my husbands motorhome insurance ad he had just died. I ended up having to take a new policy in my name to replace it . I’m not happy that I couldn’t get s refund on his as his policy had been running for more than 7 months - especially under the circumstances
Product : Seems adequate for my requirements and service was quick .

2 weeks ago

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TAXI INSURANCE

Service rating : Great service
Product : Great service , qualified people . The second I made quotation I received a call from them, that’s why I liked to buy my insurance from Staveley Head Limited

2 weeks ago

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MOTOR TRADE INSURANCE

Service rating : Very good
Product : Very good and very helpful

3 weeks ago

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TAXI INSURANCE

Service rating : very good
Product : very good very proffessional

3 weeks ago

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BREAKDOWN INSURANCE

Service rating : I’ve onky just started using this company but so far very good service
Product : Good service so far can’t complain

4 weeks ago

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TAXI INSURANCE

Ok

1 month ago

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BREAKDOWN INSURANCE

Would like paper documents sent.

1 month ago

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COURIER INSURANCE

Profesiona land they done as they said they would

1 month ago

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HGV INSURANCE

Service rating : Good service
Product : Good service and nice people on phone

1 month ago

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TAXI INSURANCE

Service rating : quick response . great customer service.
cheapest prices.
Product : quick response . great customer service and
cheapest prices

1 month ago

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BREAKDOWN INSURANCE

Service rating : Perfect service, great price.
Just hope it's as good at renewal in 12 months time
Product : Price was good not had the need to use their services

1 month ago

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MOTORHOME INSURANCE

Service rating : Renewal straightforward
Product : good communication, very pleased

1 month ago

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BREAKDOWN INSURANCE

Service rating : somtimes i have to call 2-3 times until somebody will unsar but them talk nice..inform you well will ansar to all the questions asap..and i have a good price on my insurance! good experience..good people.
Product : the last time when i need them i have to wait 4 hours!! it was a cold season but lucky me was not winter.
i told them somthing around engine is broken..the engine fall in a side and can not be start again to prevent more damage ..but them sent a small van first to find out the problem wich arive after 2 hours!!he realise that nothing can be done there and inform the base i need a truck wich arive after another 2 hours!!!

1 month ago

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COURIER INSURANCE

Service rating : Very professional! I really mean it!
The advisor I spoke to(RICHARD, apologies if I got that wrong) gave me all the answers I was looking for. I will definitely recommend them to all my colleagues! This is my third year with them and to my surprize, considering I am a courier, this year they have manage to get my NCB protected without having to pay anything extra!!! Excelent job!!!
Product : Best price on the market! NCB protected included in the price!!!
Best option by far!!!!

1 month ago

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MOTORHOME INSURANCE

Service rating : Simple, straightforward and efficient
Product : Great value and service . A pleasure to deal with!

1 month ago

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MOTORHOME INSURANCE

Service rating : Very competitive quote and very helpful advisor.
Product : Very competitive quote and very helpful advisor

1 month ago

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MOTORHOME INSURANCE

Service rating : Great!
Product : Great service and price...

1 month ago

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MOTORHOME INSURANCE

Service rating : Very helpful and listened to my needs. Supererogatory service.
Product : Excellent price and service.

1 month ago

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MOTORHOME INSURANCE

Great value, and a professional service I have used Staveley Head for 5 years

1 month ago

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MOTOR TRADE INSURANCE

Service rating : Very helpful excellent that they waved their admin fee very impressed
Product : Best value for money I could find

1 month ago

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TAXI INSURANCE

Good price called back when they said they would good service

1 month ago

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MOTORHOME INSURANCE

Service rating : Quick and helpful on phone. Cannot fault service.
Product : Competitive product with clear information

1 month ago

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TAXI INSURANCE

I would definetly buy from them again as they have the best costumer service i have ever come a cross with any other insurance services

1 month ago

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HGV INSURANCE

Service rating : Listened to customers needs more thoroughly
Product : good..........................

1 month ago

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MOTOR TRADE INSURANCE

Service rating : Brilliant Service.
Product : Brilliant Service, very professional and good price.

1 month ago

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COURIER INSURANCE

Service rating : Took time to find exactly what I needed tor my van insurance and named drivers
Product : Nobody can come close to there quotes

1 month ago

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TAXI INSURANCE

Service rating : The were very supportive and very helpfull
Product : It was good experience with the staff over the phone

1 month ago

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TAXI INSURANCE

Excellent service

1 month ago

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BREAKDOWN INSURANCE

Service rating : Excellent Service, communication was very clear and we were kept informed throughout the process
Product : Great Service and efficient process

1 month ago

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MOTORHOME INSURANCE

Service rating : Excellent communication
Product : Excellent communication and staff very helpful

1 month ago

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TAXI INSURANCE

Good service

1 month ago

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MOTORHOME INSURANCE

Service rating : I was given the phone number by a friend, once I spoke with them it was quick and easy to deal with them and the price was unbelievable
Product : Easy to do business with and the staff was very professional, quick and simple , no messing about , great job guys

1 month ago

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MOTORHOME INSURANCE

Service rating : Kept the price they quoted 72 hours earlier
Product : See above comment for details

1 month ago

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GOODS IN TRANSIT INSURANCE

Service rating : Lee Evans is always very helpful.
Product : Sometime restrictions on the policies you provide arent always very helpful.

1 month ago

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MOTORHOME INSURANCE

Very helpful, competitive prices, simple straightforward process

1 month ago

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BREAKDOWN INSURANCE

90% of other insurance company’s just send a letter saying that to renew your policy just leave things as they are.
With you a 40min phone call and emails confirming I’d etc etc.

1 month ago

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MOTORHOME INSURANCE

Service rating : We were in a rush to get insurance having just bought the van and needing to get it home. Service was fast efficient, informative and comprehensive.
Product : Comprehensive and efficient service

1 month ago

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MOTORHOME INSURANCE

Service rating : Offered advise on saving extra on my annual motorhome insurance
Product : Same quality policy for less

1 month ago

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MOTOR TRADE INSURANCE

Service rating : You have been warned beware...! read the small print carefully on their payout clauses and policy cancellations ensure your paperwork is correct 100% and keep proof of communications i.e email, letters etc. Staveley Head are quick to take your money but any minor problems with paperwork etc they will not payout.

If you go over 14 days cool off period expect to pay 20% of your yearly premium, no refund of deposit and admin charges. I would not recommend them, they are cheap but as the saying goes....you get what you pay for ! and it could work out more expensive in the long run. Admin scam artists !
Product : You have been warned beware...! read the small print carefully on their payout clauses and policy cancellations ensure your paperwork is correct 100% and keep proof of communications i.e email, letters etc. Staveley Head are quick to take your money but any minor problems with paperwork etc they will not payout.

If you go over 14 days cool off period expect to pay 20% of your yearly premium, no refund of deposit and admin charges. I would not recommend them, they are cheap but as the saying goes....you get what you pay for ! and it could work out more expensive in the long run. Admin scam artists !!

1 month ago

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MOTORHOME INSURANCE

Very good on the phone, as an elderly person I need to be able to hear and understand, I got both from your staff.

1 month ago

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MOTORHOME INSURANCE

Good

1 month ago

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MOTORHOME INSURANCE

Service rating : Great service provided , easy to deal with , and highly competitive
Product : Competitive quote and friendly service

1 month ago

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COURIER INSURANCE

Service rating : Excellent customer service and A price that is better than the others. Thank u again👌🏻
Product : Perfect cover and a piece of mind

1 month ago

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HGV INSURANCE

Good service

1 month ago

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TAXI INSURANCE

All very quick and very easy.

1 month ago

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MOTOR TRADE INSURANCE

Service rating : Excellent service and come highly recommended
Product : Easy to use app is amazing, just a couple of clicks to add a vehicle

1 month ago

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BREAKDOWN INSURANCE

Great service. Terri pointed everything out to us clearly.
We would recommend you to anyone.

1 month ago

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TAXI INSURANCE

Service rating : Very helpful staff thanks to staveleyhead head
Product : I believe staveleyhead gives you top quality in bottom price.thanks to staveleyhead

1 month ago

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MOTORHOME INSURANCE

Service rating : Good client focus and attention to detail.
Product : All good and pleased with the service and price.

1 month ago

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BREAKDOWN INSURANCE

Good as usual

1 month ago

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MOTORHOME INSURANCE

Service rating : good customer service and a policy at a reasonable price
Product : good policy features or the price of the policy

1 month ago

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BREAKDOWN INSURANCE

Service rating : I would recommend them and buy again
Product : Cannot compare at this stage

1 month ago

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MOTORHOME INSURANCE

Efficient and friendly

2 months ago

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MOTORHOME INSURANCE

Service rating : Search more insurance suppliers, who expect a broker to do, to justify your service fee
Product : How can I rate insurance? You only know how good it is when you need to make a claim

2 months ago

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TAXI INSURANCE

Service was really good

2 months ago

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MOTOR TRADE INSURANCE

Service rating : LEFT ME WITH NO INSURANCE FOR 2 MONTHS I PHONED UP TO CHECK I WAS INSURED WAS TOLD I WAS AND LEFT IT AT THAT THEN I GOT A LETTER FROM DVLA TO SAY I WASNT ON THE DATABASE I PHONED THEM BACK THEY TOLD ME I SHOULD NEVER HAVE BEEN TOLD I WAS INSURED As I WASNT THE PHONE CALL IS ON RECKORED I WAS FURIUOIS THERE COULD OF BEEN SERIOUS CONSEQUENCES SOMETHING SIMILUR HAPPENED LAST YEAR AS WELL THEN USE ALSO LOST THE LICENCE CHECK CODE TWICE WHAT SORT OF BUSSINESS ARE THEY RUNNING
Product : HARD WORK LONG WINDED REPETETIVE

2 months ago

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MOTOR TRADE INSURANCE

Service rating : They were good but they did not had much choices for me to decide
Product : Not much choices available

2 months ago

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MOTORHOME INSURANCE

Thought it was a lot of paperwork initially but very happy with service . Thank you.

2 months ago

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TAXI INSURANCE

Service rating : Good customer service, excellent advise and very polite.
Product : Good value for money for a fully comprehensive insurance.

2 months ago

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BREAKDOWN INSURANCE

Service rating : EXCELLENT
Product : IF YOU INCLUDE BREAKDOWN COVER WITH INSURANCE THAT WILL BE EXCELLENT

2 months ago

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MOTORHOME INSURANCE

Service rating : very good
Product : very good even after a claim

2 months ago

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COURIER INSURANCE

Service rating : Ok thanks
Product : Hi was the Cheapest option

2 months ago

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MOTORHOME INSURANCE

Service rating : This is not a front line staff issue, the woman I dealt with was very helpful. However, the experience as a whole is very cumbersome, ie, photocopy this and photocopy that, or send confirmation emails, such as my caravan and camping membership, get a licence code, sign a mileage declaration etc. When insuring my car I don't have to do anything at all, they have my details and the responsibility lies with me if anything has changed, such as a motoring conviction, or if Ive left the c&c club. If I lied to my car insurer, they wouldn't pay out if I made a claim, so why can't you do the same? Also, last year I didn't use the van at all and clocked up well under a thousand miles, but note that there is no reimbursement if my mileage is under, but a charge if I went over, or worse, failed to tell you and could jeopardise my claim should I unfortunately have an accident....its just very one sided I feel, and I would like you to be more trusting of your customers. If anything changed, I would let you know, I promise, and happy to take on that responsibility, as I do with all other policies I take out, ie home, travel, life, car insurance etc.
Product : The price is fine, no issues. Other than you charge an admin fee of £60, but I do all the work. Why can't I provide you with my c&c membership number and you check it out if you wish.

2 months ago

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TAXI INSURANCE

Service rating : I am so disappointed because I been charge £329 extra after purchased my insurance and they said I have to pay otherwise they will cancel my insurance. I believe it was unfair charge but I had no other choice because I already bought insurance from them . Will never do business again .
Product : Not happy because extra charge £329

2 months ago

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MOTOR TRADE INSURANCE

Service rating : Perfect service and staff
Product : Fabulous Service and stuff

2 months ago

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MOTORHOME INSURANCE

Service rating : Quick efficient customer service
Product : Very satisfied. Excellent customer service

2 months ago

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MOTORHOME INSURANCE

I bought the policy online and about 4 days later I received a phone call to say there was a mistake with IT and they couldn't insure me because I lived in Northern Ireland and they would issue a full refund. I explained that it was just a renewal as I was with them the year before. They said they had changed provider and it wasn't possible now. I was stunned but said ok. I was due to travel in 2 days and then had to start the task of phoning other companies. About 45 minutes later I received another phone call to say there was a mistake and that they now could insure me if I still wanted to go ahead. Only for the fact I needed it in 2 days and was stressed to the hilt that I said yes, to go ahead with it! They said they would put a stop on the refund and would said the documents by email. I received the documents and proceeded to get photocopies of both the paper and card parts of the licence as it was highlighted in the email that as I was from Northern Ireland they would require both parts and I could not generate a code from DVLA. This was fine because I knew I had done it the year previous. I posted everything off and awaited my Certificate. Couple of days later I got another email to thank me for sending the documents but that they couldn't accept them as the paper counterpart had been done away with in 2015 and if I referred to the previous email it had explained this. I was confused as in 2016 it was acceptable to send the photocopies. I emailed back and quoted from their previous email that i was required to send copies of the driving licences as i lived in Northern Ireland. My email was quite cross but i was still polite. I was so stressed and so disappointed in the whole process.

2 months ago

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MOTOR TRADE INSURANCE

My premium went up by 30% despite being a loyal customer and with no claims. Then I discovered my cover had changed which meant my Motorhome that had previously been insured on the policy wasn’t. It was only covered 3rd party only which is no use. However they were very forthcoming into referring me onto their specialist Motorhome cover at extra cost of course. So it would cost me another £250! Not good at at all Staveley Head you’ve disappointed me this time.

2 months ago

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TAXI INSURANCE

Service rating : Good
Product : Good service and good proces

2 months ago

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MOTORHOME INSURANCE

Service rating : 👍
Product : Fair price for the risk. 👍

2 months ago

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MOTORHOME INSURANCE

Service rating : I would tell others how good your service is, very helpful on the telephone going over parts that needed explaining a few times if needed, friendly telephone staff.
Product : The price did not go up the following year, easy to talk to staff about the add on extras which you may want or not

2 months ago

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MOTORHOME INSURANCE

Service rating : I have had a poor service with difficulty getting any human response, an automated system which is not fit for purpose and departments not making sure you are passed to the right representative or follow on department. Further one department doesn’t appear to know what another is doing or agreed.
Product : More effort should be in place to ensure insurances are processed and renewed. Similarly more effort in making sure contact with the client is made.

2 months ago

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MOTORHOME INSURANCE

Service rating : When I took out the policy last year I received a very helpful personal service. When I came to renew this year I felt as if there was no personal service and I did not feel valued in any way.
Product : The cover is satisfactory for what I require.

2 months ago

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COURIER INSURANCE

Absolutely happy

2 months ago

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BREAKDOWN INSURANCE

Service rating : It's excellent.
Product : Very comparative 👍👍👍👍👍👍👍👍👍

2 months ago

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MOTORHOME INSURANCE

Service rating : Instant cover over the internet with follow up requirements completed over the phone on the next working day. Simple and straightforward website and a good price for my motorhome insurance.
Product : Cheaper quote than the Caravan and Motorhome club member paid.

2 months ago

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MOTOR TRADE INSURANCE

Service rating : Yes to everything.
Well happy.
Product : Been a good service for me, no need to change.

2 months ago

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MOTORHOME INSURANCE

Always good customer service - never on hold for long and all questions asked - answered quickly

2 months ago

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MOTORHOME INSURANCE

Service rating : Best insurance company I have used by far. Everything was done online in minutes. I would highlee recommend using this company. Also if there quote is higher than another companys quote, if you let them know they will try to beat it.
Insuring your motorhome with this company will 1. save you cash 2 give you piece of mind that if the worst does happen, then you are with a well respected insurance company. 3, a uk based call centre
Dont trust my opinion, try them, and find out for yourself
Product : fully comp on my campervan cost me less than 3rd party with other companys.
They get great reviews, because there a trustworthy company.

2 months ago

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MOTORHOME INSURANCE

Service rating : Helpful staff and easy buying experience. Good value too
Product : Good policy but not had to claim yet so don't know how that would be

2 months ago

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MOTORHOME INSURANCE

Service rating : Very helpful staff who bent over backwards to help with an unusual insurance premium
Product : The premium went up but I understand why and that is the only reason why it's not 5 stars

2 months ago

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MOTOR TRADE INSURANCE

Service rating : The best services !thank you!!!
Product : Its the 2 year and i am very happy!

2 months ago

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MOTORHOME INSURANCE

Service rating : Stop having to send the same information each year.
Product : Same as customer experience.

2 months ago

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MOTORHOME INSURANCE

Service rating : Simple clear service friendly person to deal with and a good price.
Product : Spot on service friendly people and a good price

2 months ago

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MOTORHOME INSURANCE

Service rating : Attentive and friendly service
Product : Cost effective and fast service

2 months ago

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MOTORHOME INSURANCE

Service rating : Excellent value well presented quotation and all options well explained. Very helpfull customer service
Product : Excellent value policy with lots of extras

2 months ago

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MOTORHOME INSURANCE

Service rating : Fast and efficient.
Product : Good cover at a good price

2 months ago

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MOTORHOME INSURANCE

Service rating : Because of having to faf around with sending documents every year , why can they be put on file , my other 5 insurance company’s don’t ask for them , my two other motor home friends say the same every year, there insured with you .
Product : N/a————-1111lllllllllll

2 months ago

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MOTOR TRADE INSURANCE

Service rating : Yes
Product : Easy and fast with all details provided

2 months ago

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MOTORHOME INSURANCE

I have used the services of Staveley Head for several years to insure my campervan. I have always found their representatives to be friendly, courteous and helpful and they have always provided good insurance cover at a competitive price. After the initial telephone call to renew cover, all further communication is by email which is quick and easy. Excellent.

2 months ago

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BREAKDOWN INSURANCE

Good communication

2 months ago

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MOTORHOME INSURANCE

As per previous years ...initial renewal quotation is well above the market rate. I do the leg work to obtain alternative quotes and phone to confirm cancellation and as if by magic, the cost for renewal magically goes down. Good but frustrating ...

2 months ago

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VAN INSURANCE

Service rating : Staff are very good and offer a top service I Would Be Happy to use Again and Again
Product : Very Good Price And Happy With Offer

2 months ago

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MOTORHOME INSURANCE

Service rating : It is easy to take out insurance with Staveley until it comes to proof of mileage on the motorhome. I asked if I could give this over the phone they said no. I had to fill in the form which wasn't possible as I couldn't open it, Staveley Head couldn't open the forms I forwarded to them via email so I had to post copies, plus I enclosed a letter which included the mileage. I then received an email informing me that they needed the mileage and to ring up ?
The process should be a lot less stressful than this
Product : Well covered and reasonably cheap

2 months ago

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MOTORHOME INSURANCE

Service rating : Straight forward with no issues at all.
Product : Just the cover I wanted at a very good price.

2 months ago

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MOTORHOME INSURANCE

Good price, bit complicated having to send confirmation documents.

2 months ago

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TAXI INSURANCE

Service rating : Excellent price and customer service from Gareth
Product : Excellent price for taxi insurance

2 months ago

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MOTORHOME INSURANCE

Service rating : Good and no bother
Product : Just what i was looking for

2 months ago

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MOTORHOME INSURANCE

Bought camper van insurance a couple of problem with the information sorted quickly with professionalism

2 months ago

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MOTORHOME INSURANCE

Very good

2 months ago

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TAXI INSURANCE

Service rating : Good positive and prompt response, without even asking what other quotes or prices I had on renewal , they give me the best price , and I will definitely recommend them as well will buy again
Product : Great service and good value for money, highly recommended

2 months ago

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MOTORHOME INSURANCE

Service rating : not bad
Product : ok ok ok ok ok ok ok ok oko

2 months ago

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BREAKDOWN INSURANCE

Service rating : All questions were answered. The offer of additional service that I may have needed for my type of vehicle where offered. And I accepted the European breakdown cover as we do go abroad. Lauren explained all the policy to me. And I was very happy to accept. What would be good is online form signing.as most companies are starting to use this. Would be a good addition to the service.
Product : Good price for European cover only hope I never need it

2 months ago

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MOTORHOME INSURANCE

Service rating : Very good, the staff on the phone we very helpful and informative, easy to deal with.
Product : Easy transaction, went smoothly.

2 months ago

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MOTOR TRADE INSURANCE

Service rating : great service
Product : very helpful staff nothing is to much trouble

2 months ago

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BREAKDOWN INSURANCE

Service rating : Only regarding the breakdown insurance purchase,everything was fine. Regarding the renewal of the actual motorhome policy, the process could certainly be improved
Product : no problem with the breakdown insurance purchase. However ,the renewal purchase process for the actual van insurance could be improved

2 months ago

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MOTORHOME INSURANCE

Service rating : Very helpful.
Product : They deserve it!!!!!!!!!!!

2 months ago

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MOTOR TRADE INSURANCE

Service rating : Quality service, good price and very helpful.
Product : I was shocked with the price, very happy

2 months ago

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MOTORHOME INSURANCE

Service rating : Being beginners to campervanning it was brilliant to have a policy available that covers every aspect of this type of motoring, and at a really competitive price.
Product : Excellent service in all respects

2 months ago

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MOTOR TRADE INSURANCE

Really good at describing everything and works around what your needing. Not trying to push you into a deal like most companies A+

2 months ago

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TAXI INSURANCE

Service rating : Good service excellent conversation
Product : Could be better rates for taxi driver.

2 months ago

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MOTORHOME INSURANCE

Service rating : First class service friendly and ver informative
Product : See previous comment to explain why

2 months ago

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BREAKDOWN INSURANCE

Good service -polite staff

2 months ago

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COURIER INSURANCE

Service rating : Half the price of stupid go compare
Product : Cheaper than all the rest a tried

2 months ago

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TAXI INSURANCE

Service rating : Good customer service
Product : Quick response intelligence of workers

2 months ago

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MOTORHOME INSURANCE

Service rating : Staveley Head make the whole process of buying Motorhome insurance VERY easy and Very competitive. They are the only insurance company who value existing customers matching prices on comparrson sites to retain the business
Product : It is the cover I needed and tailored to my requirements.

2 months ago

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MOTORHOME INSURANCE

Service rating : Good price and cover
Product : Easy process and explained well by staff

2 months ago

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MOTORHOME INSURANCE

I renew each year, they wanted to charge me £25 to take a name off the new policy. So kept it on, ridiculous!

2 months ago

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TAXI INSURANCE

Service rating : Very good
Product : Price very good for taxi insurance were other giving silly prices

2 months ago

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MOTOR TRADE INSURANCE

Service rating : Great service will recommend to everyone
Product : Very helpful staff, and well mannered

2 months ago

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BREAKDOWN INSURANCE

I found them helpful and courteous and willing to answer any questions I had at the time.

The price was also good for me.

2 months ago

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COURIER INSURANCE

Service rating : Terrible service received, tried to increase my premium by £1777.75p after telling me my no claims wasn't valid when it clearly is & never had a problem with my new insurer after I cancelled the staveley head policy. Currently in dispute, will never deal with this company again. AVOID, YOU HAVE BEEN WARNED!!!
Product : Avoid this company at all costs!!!!

2 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Great service, very friendly phone manner and extremely cooperative. Lee was very helpful and went out of his way to try and get me the best deal.
Product : Great cover for a fab price

2 months ago

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TAXI INSURANCE

Service rating : Excellent customer service, very professional.
Product : Excellent product for very reasonable price.

2 months ago

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BREAKDOWN INSURANCE

Service rating : Excellent service one again
Product : Value for money and great customer service

2 months ago

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MOTORHOME INSURANCE

Service rating : Renewal price was very competitive & service was spot on.
What more can you ask?
I would happily recommend to others.
Product : Cover offered & excess good butI can't really comment further yet.As not had any need to make a claim & hopefully never will.So far so good.

2 months ago

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COURIER INSURANCE

I recommend them and would love to buy from them again

2 months ago

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MOTORHOME INSURANCE

Service rating : good warning on renewal time and quite easy to contact by telephone.
Product : Slight increase year on year, even thoughi have never made a claim is why i can only rate as good,

2 months ago

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MOTORHOME INSURANCE

Service rating : Easy very straightforward and simple to deal with and explained it all very well
Product : Fair prices for insurance

2 months ago

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MOTORHOME INSURANCE

Service rating : very polite and efficient
Product : brilliant price for cover great service very good staff and all round great experience

2 months ago

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COURIER INSURANCE

Service rating : Brilliant service, excellent people to talk to 👍🏼
Product : Excellent service and well explained each product

2 months ago

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BREAKDOWN INSURANCE

All the staff I spoke with were very helpful and professional.

2 months ago

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MOTORHOME INSURANCE

Service rating : Simple & to the point...
Product : .........................

2 months ago

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BREAKDOWN INSURANCE

Fantastic price, great service!

2 months ago

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MOTORHOME INSURANCE

Service rating : Quick, simple and cheap. All staff on phone and emails were helpful, polite and did what they did what they said they were going to do.
Product : Quick simple and cheap!!!

3 months ago

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MOTORHOME INSURANCE

Service rating : I found the site easy to use and the communication was very efficient
Product : A great price, will be recommending.

3 months ago

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BREAKDOWN INSURANCE

All the staff I spoke to were really helpful polite and cheerful and I would certainly recommend your services to other people

3 months ago

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MOTORHOME INSURANCE

Service rating : Would definately tell others and get our renewals through you in future, many thanks.
Product : good service. speedy insurance certificate ready for us to hit the road :)

3 months ago

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MOTORHOME INSURANCE

Service rating : Completely priced all done on line sent of requested documents and certificates issued quickly.
Product : Competitive priced product

3 months ago

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TAXI INSURANCE

Very gd service and gd price is wel

3 months ago

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MOTORHOME INSURANCE

Service rating : Easy process from start to finish
Product : easy from start to finish

3 months ago

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MOTORHOME INSURANCE

Service rating : been with them for years, there service is always great, as is the prices, easy to deal with.
Product : just great and efficeint .

3 months ago

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MOTORHOME INSURANCE

Service rating : Polite and friendly, good communication
Product : Fair price. Easy process. Prompt delivery of documents

3 months ago

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MOTORHOME INSURANCE

Service rating : Absolutely pathetic recently had a accident abroad and was towed off the motorway to a garage there was no contact to the garage from the insurers the estimate I sent to them from the garage (in french) they proceeded to ask me to take pictures of them working on the vehicle to prove it was an accident (really they had 2 dobermans to keep you away) then told me it was wear and tear paid the bill myself
Product : They don’t follow anything up

3 months ago

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TAXI INSURANCE

Very good service

3 months ago

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MOTORHOME INSURANCE

Yes very good service

3 months ago

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MOTORHOME INSURANCE

Service rating : Prompt and pleasant service. All dealt with efficiently
Product : Same as previous cover good vfm

3 months ago

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VAN INSURANCE

Service rating : Operative was really good. came up with the best deal .......it was all down to the deal and together we got it!
Product : Great service and price!.

3 months ago

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MOTOR TRADE INSURANCE

Very good service very helpful staff being with the customer five years all the best

3 months ago

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TAXI INSURANCE

Service rating : Absolutely outstanding service throughout..will be recommending to my other colleagues aswell..
Product : The service was outstanding overall,the person iv spoken to was very professional,polite ,extremely helpful..

3 months ago

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MOTORHOME INSURANCE

Service rating : Very good device over the phone. However trying to find all the extra information was quite hard.
Product : Very quick and not too much trouble

3 months ago

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MOTORHOME INSURANCE

Service rating : Very helpful and respecting.
Product : good quote for the motorhome

3 months ago

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TAXI INSURANCE

Service rating : My decision was purely price driven. The customer service agents were polite and competent. They were chatty and friendly thus making the experience rather painless compared to other brokers I have dealt with
Product : Best price in scotland. Proof is in how they handle claims which hopefully we will never know

3 months ago

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MOTORHOME INSURANCE

Service rating : Good Service
Product : Good Service and pleased with the policy

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Mike smith was excellent with his job. Lots help.
Product : Excellent work mike smith give help with everything. Thank you.

3 months ago

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VAN INSURANCE

Rerally good

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Very professional and helpful . I have already recommended that insurer to other businesses .
Thank You
Product : Fair price.
Big thank you.

3 months ago

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MOTOR TRADE INSURANCE

Yes

3 months ago

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MOTORHOME INSURANCE

Service rating : So easy about a company did the work for you
Product : Exelant price, first class

3 months ago

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MOTORHOME INSURANCE

Service rating : I was rather confused after I requested a quote and the following day I had insurance policies mailed to me. However when I contacted the named person she was able to explain fully regarding why this is done. I thought I had purchased without actually agreeing at the time.
Product : Great quote for what I was after.
Easy to follow on line and policies made available immediately.

3 months ago

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MOTORHOME INSURANCE

Service rating : Best price available during my search. Correspondence very quick issued my policy immediately following supply of required documents. only 4 stars due to comparison site not recognising vehicle cc resulting in added premium. eg 2.3 cc came out as up to 1.3cc. So check before committing to buy.
Product : Would have got 5 if vehicle cc was recognised

3 months ago

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TAXI INSURANCE

Yes quick reliable and very friendly staff they have

3 months ago

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COURIER INSURANCE

Service rating : Thanks for your excelent services and price highly recommend
Product : easy to buy and good price

3 months ago

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TAXI INSURANCE

Service rating : Very friendly and helpful and professional.
Product : 😁😁😁😁😁😁🤗🤗🤗🤗🤗🤗🤗🤗🤗

3 months ago

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MOTORHOME INSURANCE

Service rating : Service OK but renewing insurance is very tedious these days..I suspect brokers play on this to hike their prices at renewal in the hope you can't be bothered to seek alternatives. If I was given a competitive price straight off I would be much more likely to renew with the encumbent and steer my other insurances to them.
Product : Price xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

3 months ago

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TAXI INSURANCE

Service rating : Could not have serviced me better
Product : Got exactly what I needed with no fuss
Or hard sell tactics

3 months ago

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MOTORHOME INSURANCE

Service rating : Very friendly & helpful, but asked me to provide information they already had.
Product : Excellent value for money

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Helpful friendly service.
Product : Brilliant service .A pleasure to do business with.

3 months ago

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TAXI INSURANCE

Service rating : It's really good service verry help full and give me good price for taxi insurance Thank you.
Product : Good serves verry help fill

3 months ago

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MOTORHOME INSURANCE

Service rating : Good service, easy to deal with. Hope the insurance does what is says on the tin, but also hope I will never have to make a claim to find out.
Product : Seems a good policy, hope I don't need to test it out.

3 months ago

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MOTORHOME INSURANCE

Service rating : Staveley Head offered the cheapest insurance for my campervan. The Communication was clear and concise.
Product : Great price for my campervan insurance.

3 months ago

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TAXI INSURANCE

Service rating : They gave a great service and excellent price for insurance
Product : I am quite happy with the service

3 months ago

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MOTORHOME INSURANCE

Service rating : excellent communication and couldn't be more helpful
Product : great service and price 5 stars

3 months ago

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MOTORHOME INSURANCE

Service rating : Knowledgeable staff who quickly deal with your needs.
Product : Nothing on my policy has changed but I still had to provide driving license codes, proof of club membership and mileage declaration as I did last year. Are they not kept on record?

3 months ago

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TAXI INSURANCE

Very helpful and informative. Catered for everything I Required and gave a very competitive quote that I accepted. Paperwork was hassle free and easy.

3 months ago

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MOTORHOME INSURANCE

Nice friendly informative , very easy to get what you need

3 months ago

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MOTOR TRADE INSURANCE

Service rating : A great service from a customer service
Product : The price was good when buying insurance

3 months ago

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MOTORHOME INSURANCE

Service rating : FAST AND CLEAR SERVICE ON THE PHONE AND ONLINE.
Product : GOOD VALUE AND INSURANCE COVER.

3 months ago

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VAN INSURANCE

Service rating : Staveley head have always been good as i had both my cars with them until i got a new car and they were meant to change it over but never & i had never had any insurance for a month and had to pay a 170.00 to get insrance as they told me when my wife was out driving the car so i had no time to think about it and panicked, but not my fault its theres !!!grrrrr
Product : wrong information & more expensive

3 months ago

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MOTORHOME INSURANCE

Service rating : As in previous 2 years always the very best price and cheaper than last year
Product : Good, proactive and excellent service and price

3 months ago

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TAXI INSURANCE

Service rating : I would recommend easy transaction helpful staff. Very pleasant experience
Product : Easy transaction pleasant staff

3 months ago

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BREAKDOWN INSURANCE

Service rating : Helpful
Product : Not unlimited call outs which I think BW better

3 months ago

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MOTORHOME INSURANCE

Explained everything clearly. Chatted in between questions. Didn't sound like they were speaking off a script or prompt cards. Helped me when I had to send items back via email.

3 months ago

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MOTORHOME INSURANCE

Service rating : Very friendly staff, they are always helpful. I have already recommended them to my friends.
Product : Very helpful and one of the cheapest

3 months ago

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MOTORHOME INSURANCE

They seemed to need a lot of extra info to get cover.

3 months ago

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TAXI INSURANCE

Service rating : fast customer service cheap price. i will definitely do more business with them.
Product : i like them the way they respond.

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Good service, value for your money.
Product : They get you a good deal.

3 months ago

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MOTORHOME INSURANCE

Polite, courteous, efficient and friendly contact.
Good insurance cover at a reasonable price.
Would use again.

3 months ago

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MOTORHOME INSURANCE

Service rating : Good service
Product : Seems Stright forward . Simple to understand

3 months ago

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MOTORHOME INSURANCE

Very enjoyable..very clean, very helpful staff. could do with a club house or more facilities

3 months ago

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BREAKDOWN INSURANCE

They always look after me and my motorhome

3 months ago

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MOTORHOME INSURANCE

Quote was competitive and dealt with well I would use company again and recommend to friends.

3 months ago

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TAXI INSURANCE

Good service

3 months ago

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MOTORHOME INSURANCE

Very thorough! A bit fast, as the information gathering is new. But seems very professional! There is a lot of information needed and taxes to be followed up like Licences, NCD etc., but I expect that's to avoid fraud! My original contact didn't go well, and I rang off early, but the Sales Woman contacted me back the day after and we worked through the details! Your original quote was too high, but it turned out that I had said a tracker was fitted but not yet in MY name, so the quote said it was NOT fitted? When I explained I was merely waiting for the confirmation email, all was sorted out! S

3 months ago

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VAN INSURANCE

E mail reminder weeks before with alternative quote and very efficient when I phoned to accept.

3 months ago

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MOTORHOME INSURANCE

Service rating : This is my second year with Staveley Head.The customer service and price
I couldn't fault.Would highly recommend.
Product : Very reasonable compared to other company's

3 months ago

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BREAKDOWN INSURANCE

Service rating : Very good
Product : Helped in everyway to get me sorted out thanks again

3 months ago

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BREAKDOWN INSURANCE

First class really helpful and easy to talk to

3 months ago

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MOTORHOME INSURANCE

Service rating : Very friendly very polite a joy to deal with
Product : Just one phone call all sorted very pleased with the service o

3 months ago

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MOTORHOME INSURANCE

Service rating : Bang on, a cracking service from start to finish
Product : Just what I needed and wanted.

3 months ago

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MOTORHOME INSURANCE

Service rating : Good fast efficient service
Product : Reasonable prices. Shame they don't do self drive hire insurance too as I sometimes rent my camper and it'd be great to get it all done in the one place

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Excellent customer service and a honest quote for my traders insurance. Advisor Mike Smith was fast and efficient . Thx
Product : Excellent customer service

3 months ago

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MOTORHOME INSURANCE

Service rating : Very good service and explained everything very well
Product : Very good service and a good price would use again

3 months ago

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MOTORHOME INSURANCE

Quick and strate forward

3 months ago

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TAXI INSURANCE

Service rating : very prompt and efficient
Product : saved 300.00 on previous cover

3 months ago

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TAXI INSURANCE

Service rating : Excellent service and response.
Product : Great price great service and great response

3 months ago

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MOTORHOME INSURANCE

Service rating : Good telephone service Polite and Friendly and efficient
Product : Good comprehensive policy olite service

3 months ago

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MOTORHOME INSURANCE

Service rating : Good value for money service and all uk based operators friendly staff
Product : Good value for money , U.K. Based operation

3 months ago

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MOTOR TRADE INSURANCE

Service rating : Good quote for my first trade policy and was able to pick up nearly 3 weeks later without any hassle. Friendly customer service - thanks.
Product : Great, thanks for the good price

3 months ago

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COURIER INSURANCE

Service was quick and easy and all questions answered and I would recommend and buy from them again

3 months ago

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TAXI INSURANCE

Service rating : Very helpful and customer focused team, Thank you James for five star services.
Product : Excellent customer service and competitive pricing

3 months ago

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BREAKDOWN INSURANCE

Could have looked for better price for a driver with no claims and experience.

3 months ago

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MOTORHOME INSURANCE

Very helpful

3 months ago

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MOTORHOME INSURANCE

Well the person i spoke to was very good at her job and explained everything to me and the price was brillant compared to other companies.

3 months ago

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MOTORHOME INSURANCE

Service rating : Straight forward service. Great price.
Product : Competitive rates.! Thank you!

3 months ago

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MOTORHOME INSURANCE

Excellent service, good advice.

3 months ago

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MOTORHOME INSURANCE

Service rating : Excellent
Product : Excellent customer service

3 months ago

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TAXI INSURANCE

Service rating : Very helpful, efficient and fast in sorting out my insurance.
Product : Competitive price ........

3 months ago

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MOTORHOME INSURANCE

Service rating : efficient customer service
Product : relevant cover and reasonable quote again

3 months ago

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VAN INSURANCE

See below

4 months ago

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MOTORHOME INSURANCE

Service rating : Spoke to a lovely girl made it really easy
Product : Great price and service and really helpful chat on the phone

4 months ago

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MOTORHOME INSURANCE

Service rating : Efficient and helpful. Would recommend them to friends and family. Helpful phone service.
Product : Stop looking for flattery!

4 months ago

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BREAKDOWN INSURANCE

Very good service, although the poor employee having to read out all that blurb, which no-one really takes in at the time of the call as its going so fast. It would be better served by a standard letter in my opinion.

4 months ago

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MOTORHOME INSURANCE

Sent wrong policy certificate to me and didn't reply to my email

4 months ago

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MOTORHOME INSURANCE

Service rating : Great to deal with very helpful
Product : Very helpful to find the cover that I needed

4 months ago

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MOTOR TRADE INSURANCE

Service rating : They are really 5 star
Product : Best price and customer service

4 months ago

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MOTORHOME INSURANCE

The service was very good although I did ask why there was an administration charge of £20, I was told that it was what the company got paid for selling the insurance. Unfortunately I do not believe that is all the company earn for selling the policy as usually there is a payment from the insurance company to the broker. So I feel that I was lied to and the admin fee is just another way of making a hidden profit.

4 months ago

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MOTORHOME INSURANCE

Service rating : From the moment the reminder came through, there was a feel-good factor that I was putting my trust in a company which cared about its customers and everything was being made easy. And that's actually something of a rarity these days! When it was necessary to call, making sure I also had the best deal available, I found that it was someone clearly in the UK and they knew what they were doing. They walked me through obtaining and supplying the dosumentation required too. Altogether, there was simply no hassle!
Product : Good cover . . . . . Good price!

4 months ago

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MOTORHOME INSURANCE

Service rating : Excellent
Product : Excellent - exactly as required

4 months ago

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MOTORHOME INSURANCE

Service rating : Very helpful took the time to make sure I had the most appropriate quote.
Product : This is the second yeat I've bought from Staveley Head and policy is at a competitive price

4 months ago

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COURIER INSURANCE

Very helpful and good service

4 months ago

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VAN INSURANCE

Plenty of notice or the renewal, reasonable price, even though it was not the lowest by far. Easy to renew, fast transaction. Even had the decency to call back to admit they had made a mistake.

4 months ago

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MOTORHOME INSURANCE

Service rating : Came up with the best quote that suited my needs at a good price
Product : policy covers all I need and the price was right

4 months ago

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MOTORHOME INSURANCE

Service rating : they are brilliant and competitively priced all sorted via email job done would recommend
Product : yes, they are thorough competitive and professional i will insure with them next year and will highly recommend

4 months ago

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MOTORHOME INSURANCE

Service rating : Would buy again if similar service provided
Product : Prompt & efficient service

4 months ago

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COURIER INSURANCE

Always excellent service great staff

thank you

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Been insured with Stavely Head a few years now. Always found them a pleasure to deal with.. This year I was abroad for renewal and they couldn't have been more helpful, especially Summer.
Product : did what I asked for.
very helpful.

4 months ago

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MOTORHOME INSURANCE

Service rating : Good experience each time we contacted you, however having to pay 25.00 just because we moved house I thought was excessive.
Product : Very good happy with the service

4 months ago

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BREAKDOWN INSURANCE

Very friendly helpful staff

4 months ago

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COURIER INSURANCE

Service rating : Would definately recommend to others.
Excellent friendly staff, easy to talk too.
Product : I thought this was goood value for money.

4 months ago

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TAXI INSURANCE

Service rating : Highly recommend pleasure to deal with best price quoted
Product : Pleasure to deal with great quotes

4 months ago

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VAN INSURANCE

Service rating : need more info to be sent out by post. I have sent my driving licence info to 2 email addresses and both have been bounced back now I gave to contact them . I do not have to do this with any other insurance company
Product : changed to another company but to date NO paperwork

4 months ago

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MOTORHOME INSURANCE

Yes would recomend them.could do with paper certificate

4 months ago

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VAN INSURANCE

Didn't inflate the price of policy renewal. Pleasant and efficient service.

4 months ago

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MOTORHOME INSURANCE

Very good & most helpful will use

4 months ago

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BREAKDOWN INSURANCE

Service rating : I found Staveley Head very easy to deal with and they got me a great deal on my Motorhome insurance.
Product : Again, easy to deal with and very competitive and excellent value for money for the cover I got.

4 months ago

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MOTOR TRADE INSURANCE

Service rating : very good service and polite.
Product : very quick very GOOD service

4 months ago

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BREAKDOWN INSURANCE

The agent on the phone was very patient, friendly and knowledgable

4 months ago

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BREAKDOWN INSURANCE

Service rating : My payment was late one day and the lady said I could pay it over the phone instead of waiting another month, very kind
Product : Only wanted about 30 mins when I had a puncture

4 months ago

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MOTORHOME INSURANCE

I have never had to photo copy or send details of codes to insure my vehicle, which I found quite stress full. got there in the end.

4 months ago

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MOTORHOME INSURANCE

It's all about communications customers need to have good com

4 months ago

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TAXI INSURANCE

Great customer service
Been with a welll known taxi insurer for years but they were nowhere near the quote i got from Staveley Head.

4 months ago

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MOTORHOME INSURANCE

Service rating : i will tell people and use again.
Product : very good price and well done

4 months ago

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TAXI INSURANCE

Service rating : excellent! very quick to respond especially by email ...no so quick by phone..was totally hassle free
Product : five stars..... hassle free

4 months ago

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TAXI INSURANCE

Service rating : Excellent very easy process to get quote and have I distance reasonable price well explained easy instalment less interest option also been advised amazing.
Product : Amazing service very reasonable price well explained good handling and perfect for commercial drivers

4 months ago

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MOTORHOME INSURANCE

Service rating : Competitive prices, friendly and proactive customer services.
Product : Good price for insurance and recovery.

4 months ago

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TAXI INSURANCE

Service rating : They were very helpful in helping me decide to buy from them. The price they Quoted me was very fair.
Product : Again very helpful . Will reccomend them .

4 months ago

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MOTORHOME INSURANCE

Service rating : Good spoken English by those I spoke to.
Was called back which was really helpful.
Product : Disappointed with the cost of policy but was more competitive than RAC.

4 months ago

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TAXI INSURANCE

Service rating : The initial quote was very competitive. I wasn't pressured into accepting the quote. Once I accepted the quote the admin side was very quick to respond and very thorough.
Product : Everything covered that I required. My questions were listened to, answered and resolved quickly

4 months ago

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MOTORHOME INSURANCE

Service rating : * Kept my premium down even though I had had an accident this year. Still paying the same rate.
* Staff were very helpful.
Product : Very good.wdgwergwergrgrgqrgqergqe

4 months ago

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MOTORHOME INSURANCE

Service rating : Very pollite and helpfull staff
Product : very suprised at the very reasonable price

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Very good. Listened, acted on what was siad and provided the policy that was agreed. Prices much better than our existing insurer.
Product : Did what they said, great customer service too!

4 months ago

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MOTORHOME INSURANCE

Service rating : Very long winded process to purchase this product , followed by further processes after purchase that I do not see the need for.
Product : Not sure about the product yet, hard to say without actually making a claim but I have reservations. Will do more research with other providers well before renewal date.

4 months ago

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MOTORHOME INSURANCE

Service rating : have been very helpful through the years
Product : The policy suits my needs and I believe the cover to be good value

4 months ago

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MOTORHOME INSURANCE

Service rating : Brilliant service right quick with response times when you have enquires...a competitive rate for quotes...so easy to set up
Product : So easy to set up and a very good competitive quotes

4 months ago

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MOTORHOME INSURANCE

Service rating : Helped me all along the way
Very very helpful made it all very clear what was needed
Product : Never insured a motor home
Before excellent service
And a great price !!!

4 months ago

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MOTORHOME INSURANCE

Very friendly and helpful

4 months ago

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MOTORHOME INSURANCE

Service rating : I will definitely recommend and use them again
Product : Price is higher than I expected even what gouvernment changes.

4 months ago

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COURIER INSURANCE

Service rating : Just straight forward courier & git insurance all in 1
Product : Excellent good & cheap very easy to get insurance not complicated

4 months ago

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VAN INSURANCE

Service rating : Jumped to solve a problem I had and sorted it strat away
Product : Because my problem was sorted and at a good price

4 months ago

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BREAKDOWN INSURANCE

Always so competitive and you just get the job done. Would always recommend!!

4 months ago

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VAN INSURANCE

Service rating : Got what I wanted no hassle well pleased
Product : Good job well done
Happy

4 months ago

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TAXI INSURANCE

Service rating : found all staff were very helpful even the receptionist offererd me a cup of coffee
Product : very good price for my taxi insurance

4 months ago

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COURIER INSURANCE

Service rating : I do not use anyone other than Staveley Head to sort out my Insurance, I do not even try comparison sites as they can't cope with the specifics of the policy I need. Staveley Head are my one and only choice.
Product : Does exactly what its needed for (keeps me safe in the knowledge I'm protected).

4 months ago

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MOTORHOME INSURANCE

Straightforward and courteous

4 months ago

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TAXI INSURANCE

Good company&Good service

4 months ago

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MOTORHOME INSURANCE

Service rating : Very good service and helpful staff
Product : Good service, was pleased with the price

4 months ago

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MOTORHOME INSURANCE

Service rating : good
Product : no probs no probsno probs

4 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service
Product : Quick and efficient serbuce

4 months ago

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TAXI INSURANCE

Service rating : Very good service and very helpful staff. And I will recommend to my friends and family to insure with you.
Product : Very good service.
I am very happy

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Nice and easy does it every time !
Product : Made the minefield of motors traders Insurance easy and understandable tailoring my needs and saving me money

4 months ago

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HGV INSURANCE

Every thing made easy

4 months ago

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MOTOR TRADE INSURANCE

Brilliant service helpful much better service

4 months ago

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HGV INSURANCE

Yes I will in the future

4 months ago

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VAN INSURANCE

Service rating : Pleasant to deal with. Will use again.
Product : No problems with arranging cover.

4 months ago

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TAXI INSURANCE

Service rating : explained everything well
Product : good value compared to other quotes

4 months ago

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TAXI INSURANCE

Service rating : ver good customer services explained everthing...
Product : very good quotes offered.

4 months ago

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MOTORHOME INSURANCE

Service rating : I was contacted one month early for my renewal got the dates incorrect. Then nobody contacted me at all when my policy was for renewal
Product : Good Value and competitive

4 months ago

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MOTORHOME INSURANCE

Service rating : Quick. Efficient. Accepted NCD gained on my car which took price down ++
Product : Accepted NCD gained on car.

4 months ago

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MOTORHOME INSURANCE

The booking process was a bit complicated in so far as the people on the phone talk quickly because they know the info inside out.It is not easy keeping up with what they are telling you.In fact there were two obvious errors which had to amended.The administration fee was not mentioned a far as I can remember and it is a considerable amount.

4 months ago

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VAN INSURANCE

Service rating : I would recommend them ,for helpful and a excellent service
Product : Van insurance ,tailored to my needs good sevice

4 months ago

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MOTORHOME INSURANCE

By being more competative and not wanting the same info year after year

4 months ago

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BREAKDOWN INSURANCE

Service rating : Amazing service for us for the second year running . Rang me when they said they would . Comparisons sought but no one came near staveley head . Fabulous !
Product : Great price for us for second year running . Customer service amazing !

4 months ago

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MOTORHOME INSURANCE

Service rating : This would certainly have been five stars had it not been for the time it took each time to get through on the telephone and then be transferred . It took me a whole morning and three separate calls to renew my policy.

Once connected n the right person the service was excellent but I suspect some people hang up before that point. I know I almost did. It's quite frustrating.
Product : Good product and competitive price

4 months ago

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MOTORHOME INSURANCE

Nearly ended up cancelling my policy if it wasn't for a manager having more sense than the customer service staff I would have. I will be looking elsewhere next year.

4 months ago

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MOTORHOME INSURANCE

Efficient low price friendly service. Called me to remind me.

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Very pleased with the service provided. A straight forward process and the application was hassle free. The advisor was great to deal with and gave me answers to some parts that I wasn't sure of.
The information I had to provide was easily sorted with the 'Links' that had been provided.
I will recommend Staveley Head and continue to use as my broker.
Product : A simple and hassle free process!
The right insurance cover provided at reasonable cost and first class customer service!

4 months ago

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MOTORHOME INSURANCE

Service rating : Renewing your policy is overly fussy compared to other insurers. Why access your driving licence every year?
Product : Good price, but rose this year. Insurance with a different insurer for my other vehicle did not.

4 months ago

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TAXI INSURANCE

Service rating : Very good
Product : Fair & reasonable pleasant

4 months ago

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MOTORHOME INSURANCE

2nd year I have felt with Staveley head always a pleasure

4 months ago

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MOTORHOME INSURANCE

Service rating : Been with you for a number of years now ,fast and good service friendly staff always very helpful .
Product : good price .although it goes up every year .
can be cheaper on internet but not as good.

4 months ago

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MOTORHOME INSURANCE

Service rating : I recently took motorhome insurance, the need for copies of driving licences, caravan club membership, and proof of insurance no claims made this the most time consuming policy I have ever experienced. The quote for insurance was much more competitive than any other, The company contact was very knowledgeable and helpful, the savings were worth all the Hassel.
Product : Lost a star because of need to provide info in writing

4 months ago

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MOTORHOME INSURANCE

Good price, pleasant people to talk to and gave me information required

4 months ago

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MOTORHOME INSURANCE

Great price, easily processed and no fuss - Thank you.

4 months ago

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MOTORHOME INSURANCE

Service rating : I wasn't notified of my renewal policy, I was told that I had 3 attempts to contact me via phone landline, no message left , I could've been contacted via email and mobile which I wasn't. Very disappointing as it's costed me more money to renew.
Product : Good cover, I be only marked average due to my experience in renewing my policy.

4 months ago

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MOTORHOME INSURANCE

Service rating : The service was excellent, the people i spoke to via telephone were extremly helpfull and friendly, email response was very quick and the premium was very good.
Product : Low premium, good cover for my campervan

4 months ago

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BREAKDOWN INSURANCE

Service rating : Very thorough I felt everything was covered and explained
Product : I hope I won't need them but all eventualities seem to be covered

4 months ago

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TAXI INSURANCE

Service rating : Very helpful and accommodating. Made the whole process very easy and swiftly.
Product : Excellent quote far less than previous quotes from Staveley and other companies alike.

4 months ago

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MOTORHOME INSURANCE

I would recommend them to a friend

4 months ago

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MOTORHOME INSURANCE

Service rating : very profeshonal,curtiouse,helpful
Product : price matched the cheapest insurance I could find on the internet,

4 months ago

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MOTORHOME INSURANCE

Service rating : Had an extremely competitive quote for motorhome insurance online, was telephoned within a short time of quote and staff was very friendly and helpful without being pushy.
Product : The purchase experience was excellent, had to forward quite a bit of paperwork for proof which was simple to do and well explained.

4 months ago

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MOTORHOME INSURANCE

Service rating : I found the StavConfirmation on Caravan & MotorHome current membershipeley Head staff helpful during the renewal of my motorhome insurance policy.
Product : I was pleasantly surprised to find that the cost of the policy had not increased.

4 months ago

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MOTORHOME INSURANCE

Service rating : Fair but I had to chase them for information.
Product : It's only camper van insurance

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Well composed and excellent communication. Price good , the person who attended to me was fabulous too
Product : Brilliant and comparative

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Very good customer relations I would recommend
Product : Always trying to find the best cover for money

4 months ago

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MOTORHOME INSURANCE

I'm still waiting for confirmation email to let me know that my proof of no claims is accepted

4 months ago

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TAXI INSURANCE

Clear explanation of the product and helpful on the phone.

4 months ago

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MOTORHOME INSURANCE

Service rating : Good service apart from the hassle of having to get codes for authority of driving licences. Could not get mine so had to spend half a day on the phone to sort it out. When I asked Staveley if they had everything they needed they said yes, only for me to receive a email the same day asking for more information.
Also they said I had entered 10 mile per year & not the 10,000 I had entered after my payment had gone through, so my quote would rise significantly from what I was quoted & paid for. This seems to be something most insurers do!
Customer service was easy to get through to & very polite.
Product : see last page. All I have to say about customer service & my policy is there.

4 months ago

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MOTORHOME INSURANCE

Easy to deal with online and using electronic documents, competitive price. Hopefully, should I ever have to make a claim, they will be as easy to deal with.

4 months ago

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MOTORHOME INSURANCE

Service rating : Easy transaction from start to finish,helpful ,polite,good to deal with
Product : X Y X Y X Y X Y X Y X Y X Y X Y

4 months ago

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MOTORHOME INSURANCE

Very professional service, speedy and friendly sales staff.

4 months ago

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MOTORHOME INSURANCE

Would have helped if policy schedule was issued with renewal

4 months ago

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BREAKDOWN INSURANCE

Service rating : Very good experience, good help from customer service and girl from help desk
Product : Good price , couples minutes and all done

4 months ago

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MOTORHOME INSURANCE

Service rating : The person/adviser I spoke to was called Sophie.She was very pleasant and helpful.She also seemed well informed about motorhome insurance.
Product : A lot dearer than last year but I have changed vehicles so I suppose you couldn`t grumble

4 months ago

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MOTORHOME INSURANCE

Service rating : Extcellent customer service mostly by email which is extremely convenient for me due to work, with just one phone call to confirm everything. Very competitive price.
Product : Very competitive and the facility to insure 5 family members is perfect.

4 months ago

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MOTORHOME INSURANCE

Service rating : No problems, everything went as it should and our insurance was purchased successfully
Product : Pretty good-would be nice if it didn't have to go up each year, but there we go!!!

4 months ago

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MOTORHOME INSURANCE

Service rating : yes
Product : exceiient value for money

4 months ago

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MOTORHOME INSURANCE

Very polite and understanding easy to deal with

4 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : ****
Product : **** my details were incorrect, never updated been stopped by police 3 times.

4 months ago

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MOTORHOME INSURANCE

Service rating : Nice lady who dealt with me from start to finish, very efficient and polite. Great company to be covered with, Highly recommended
Product : Amazing service!!!!!!!!!!!!!!!!!

4 months ago

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MOTORHOME INSURANCE

Service rating : Price competitive though phone call very long winded,also took ages to get through
Product : See above see above see above

4 months ago

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MOTOR TRADE INSURANCE

Service rating : Fantastic service, straight talking non intrusive conversation and a great product and price.
Product : Great service product and and price

4 months ago

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MOTORHOME INSURANCE

Service rating : good comunimcation all the way through
Product : nlce price on insurance cheapest one i can find

4 months ago

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MOTORHOME INSURANCE

Service rating : Very disappointed at the initial renewal quote. It would seem that no-one actually looked to see if a better offer was available.
On requesting a better quote the admin staff were very helpful and did in fact save me quite a good sum.
Product : A very competitive price for renewal was obtained after initial concerns

4 months ago

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MOTOR TRADE INSURANCE

Yes I would recommend them very helpful

5 months ago

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MOTORHOME INSURANCE

Service rating : very good very professional service
Product : competitive price and good cover

5 months ago

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MOTOR TRADE INSURANCE

Service rating : Brilliant to be with I'll recommend to any one my frenids and family members
Product : I've used these for years had no complains about this company

5 months ago

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MOTORHOME INSURANCE

Service rating : very god service pleasant staff
Product : just the cover and more than i expected

5 months ago

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MOTOR TRADE INSURANCE

Brilliant customer service and value for money insurance, Matthew your a ledgend pal.

Thank you keep up the good work.

5 months ago

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MOTORHOME INSURANCE

Service rating : Very professional and very competitive on price
Product : Excellent and very professional

5 months ago

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BREAKDOWN INSURANCE

I have had car insurance for over 40 years. I have never been asked by any other company to send so much paperwork, licence codes, copy of schedules, decelerations etc, etc immensely time consuming. The normal procedure is to work on trust. That is, if a claim is required then this information is requested. An impersonal service overall and not over friendly. Additionally I have again been requested to send these details despite having sent the information already therefore indicating to me inefficiency and poor organisation.

5 months ago

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MOTORHOME INSURANCE

Service rating : Easy company to deal with, pleasant people and good prices.
Product : Good renewal price but hopefully never actually need to use it!

5 months ago

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MOTORHOME INSURANCE

Service rating : excellent service
Product : very efficient and very impressed

5 months ago

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MOTORHOME INSURANCE

Service rating : To long waiting on the phone, same questions as last year, same documents as last year, asked for proof of no claims not on renewal letter from yourselve. Intend changing insurance company next year
Product : It want happen next year thanks

5 months ago

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MOTORHOME INSURANCE

Service rating : They made my renewal very easy to do, all via e-mail. Also very helpful staff
Product : Very easy and efficient renewal

5 months ago

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TAXI INSURANCE

Service rating : Brilliant service. Everything was done nicely and quickly. Would recommend anytime.
Product : Brilliant service. One of the cheapest quotes I had.

5 months ago

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MOTORHOME INSURANCE

Service rating : I have rated Staveley Head top marks have been with them for 4 years now .I find that the level of service to be exceptional and staff well informed polite and efficient and thoroughly recommend anyone to insure with them as I will continue to do so in the future.
Product : 4 years and not a problem competitive price and value for money

5 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Their service was good and staff was helpfull and friendly.
Product : Got insurance with the new van and only needed goods in transit.

5 months ago

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MOTORHOME INSURANCE

Service rating : Very happy with their service.
Product : Good price, good service.

5 months ago

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MOTORHOME INSURANCE

Service rating : as i have only just joint stately head i can't give a full comment all i can say is that it has been clearly put to me and an easy experience
Product : good and easy. so far so good

5 months ago

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MOTOR TRADE INSURANCE

Service rating : They did what i wanted
Product : It does what i need from my insurance

5 months ago

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MOTORHOME INSURANCE

Excellent prompt service over the telephone.

5 months ago

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BREAKDOWN INSURANCE

Service rating : Gave good information, a great price and prompt responses
Product : A reasonable price for theservice on offer, thoughnot used as yet.

5 months ago

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COURIER INSURANCE

Service rating : Excellent
Product : Very affordable excellent City old crest

5 months ago

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MOTORHOME INSURANCE

Had to email twice more to change my partners date of birth once we received are first copy of insurance. As first time only one date had been change and not both dates

5 months ago

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BREAKDOWN INSURANCE

Service rating : good customer service, quick response
Product : good customer support, quick response, good price

5 months ago

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SVX

Service rating : quick response and good value.
Product : good value..............................................................................

5 months ago

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MOTORHOME INSURANCE

Everything yes l would reccomend you. And youse your service again which l always have

5 months ago

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BREAKDOWN INSURANCE

Service rating : Yes, i found that i was dealt with quickly and efficiently
Product : The service was excellent as the Breakdown insurance was set up the same date

5 months ago

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MOTORHOME INSURANCE

Service rating : Just what you need from an insurer. Great price and great service. Thanks
Product : Always a good price. Thankyou

5 months ago

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MOTORHOME INSURANCE

Service rating : Very approachable and sensible attitude.
Product : Time will tell. The real value of the policy is how well it performs in a crisis.

5 months ago

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MOTORHOME INSURANCE

Service rating : The second lady I spoke to, to inform Staveley Head about my accident, seemed very agressive on the phone until I expland that the third party had accepted responsibity, then her attiude changed and she became quite friendly.
Product : I have not recieved any paperwork yet.

5 months ago

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MOTOR TRADE INSURANCE

Really good smooth and all the info I needed

5 months ago

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MOTORHOME INSURANCE

Service rating : The girls on the phone were so nice.
Product : Cheaper than all other Insurance companies

5 months ago

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COURIER INSURANCE

Service rating : Price service and polite people to. thanks
Product : It can always be cheaper but that's not going to happen,so price paid was best on the day

5 months ago

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BREAKDOWN INSURANCE

Very helpful,dealing cheerfully with changes and queries

5 months ago

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MOTORHOME INSURANCE

Service rating : Good service. Good price. Would buy from you again and recommend you.
Product : Good service and good price

5 months ago

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MOTORHOME INSURANCE

Every year they require driving licence details which is never asked for when I renew car insurance.

5 months ago

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MOTORHOME INSURANCE

Service rating : the young lady I dealt with was polite charming and very helpful
she was also prompt and all documents and emails very clear and precise
also got a good deal not the cheapest but best overall for cover offered -
Product : good value for cover offered
excellent customer service

5 months ago

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MHX

Very good to buy from

5 months ago

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BREAKDOWN INSURANCE

Not pushy and very efficient

5 months ago

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MOTORHOME INSURANCE

Service rating : I thought the service for the quote was very good but the work you have to do afterwards is too much to get the insurance, in all the years of driving the only thing l have been asked for if l changed was a proof of no claims bonus , l have had to send proof of this plus licence proof of myself and partner and proof of being a member of caravan club, l know it might be the policy of the company but if l had know its was going to be so much fuss as it is not just simply a copy of licence you have to get codes from DVLA they do send link but l dont think l would have bothered renewing with your self as its is far too much fussing about , l just want a quote send my no claims bonus cert and renew not have to search for codes
Product : As l said above it is just not straight forward enough to change from one insurer to your yourself too much fussy about never had this before when l have changed

5 months ago

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COURIER INSURANCE

Service rating : The customer service was informative and friendly
Product : It gives me all the cover I require

5 months ago

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CTX

Good

5 months ago

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COX

Staff are excellent and very helpful. Found the best price for my requirements and overall very satisfied with the services they offer. Happy to answer any questions you have and prompt with getting documents and information to you.

5 months ago

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MOTORHOME INSURANCE

Service rating : Yes
Product : Just good all over, unlike the curate's egg

5 months ago

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MOTORHOME INSURANCE

Very good sales lady , very clear and polite . Really professional and a very good deal .

5 months ago

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MHX

A little tricky obtaining all relavent information but once this had been obtained staff at the other end of phone very helpful.

5 months ago

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MOTORHOME INSURANCE

Service rating : Very pleasant operative and great price.
Efficient and responsive.
Product : Great value for money and efficiency.

5 months ago

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MHX

Very efficient on the phone, very prompt conclusion of business, good price for insurance. I would have appreciated a reminder that my contract was coming to an end, but this did not arrive.

5 months ago

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TAXI INSURANCE

Service rating : Could have posted my documents rather than emailing
Product : Postage fee wAs not good.

5 months ago

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MOTORHOME INSURANCE

Service rating : Customer service very good, helpful and friendly. Sorted out insurance quick and easy. Thank you ☺
Product : Quite cheap and easy to sort.

5 months ago

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BREAKDOWN INSURANCE

Service rating : Fantastic customer service & a very competitive price for both Motorhome insurance & breakdown
Product : Very competitive price excellent

5 months ago

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COURIER INSURANCE

Cool

5 months ago

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MHX

I have already told other friends about them for motorhome insurance & yes I will use them again.

5 months ago

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BREAKDOWN INSURANCE

Service rating : Really helpful and good price!!
Product : Good value for money! Recommend for others

5 months ago

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MHX

Service rating : Renewed camper van insurance efficiently
Product : Excellent value for money

5 months ago

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TAXI INSURANCE

Service rating : Helpful
Product : Very helpful and good service

5 months ago

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MHX

It was a very friendly and helpful experience and at the same time very professional

5 months ago

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SVX

Service rating : Excellent service very good staff on the phone adam
Product : Very good service by the staff adam

5 months ago

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MHX

Service rating : Excellent and informative service all done over the phone in a very professional manner
Product : Just what I needed, I.e. motorhome insurance

5 months ago

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MHX

Service rating : I thought the staff where really good and tried to get you the cover you wanted.
Product : Just because the staff where really good to me when i was on the phone to them

5 months ago

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SVX

Yes

5 months ago

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SVX

Professional

5 months ago

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BREAKDOWN INSURANCE

Great people very skilled answering the phonelines !

5 months ago

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MOTORHOME INSURANCE

Very good service and really did give a discount when I joined caravan and motorhome club. All quite easy over the phone. Though did have to provide a lot of proof documentation. However, very happy with call centre and price. Good and fair.

6 months ago

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MOTORHOME INSURANCE

Service rating : thank you great to deal with & best price.
Product : best price & straight forward to set up.

6 months ago

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TAXI INSURANCE

Service rating : well, first they have to know how this industry works. I had 2 weeks conversations with them as they cannot realise as a taxi driver i can work on weekly or monthly insurance due to rented black cab reability.
Hopeless to explain them how this work...
Product : canceled, as this was my wish. i don`t want endless

6 months ago

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MOTORHOME INSURANCE

Service rating : Because they took time to explain everything
Product : Very cheap x not to expensive

6 months ago

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TAXI INSURANCE

Service rating : Very good company
And brilliant staff
Product : Brilliant staff
Brilliant company with cheap price
I would recommend everyone to try
Staveley head!

6 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service, very professional,a delight to do business with
Product : very good and competitive price

6 months ago

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MOTORHOME INSURANCE

Service rating : Very helpful and friendly staff. Renewing our motor home insurance was so easy.
Product : Great affordable price

6 months ago

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TAXI INSURANCE

Very friendly and helpful.

6 months ago

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MOTORHOME INSURANCE

Service rating : Efficient service and polite staff.
Product : Covered all my requirements

6 months ago

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MOTORHOME INSURANCE

Service rating : brilliant customer service, very helpful
Product : suits all my needs, miles of smiles to come

6 months ago

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TAXI INSURANCE

Service rating : Very efficient very professional everything done when it should be done but never too pushy.
Product : Good price sensible paperwork

6 months ago

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MOTOR TRADE INSURANCE

Very good thank you

6 months ago

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TAXI INSURANCE

Service rating : Excellent and helpful thanks
Product : Better then other Excellent

6 months ago

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MOTORHOME INSURANCE

Very helpful and friendly service and experience staff

6 months ago

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MOTORHOME INSURANCE

Happy, polite staff. Plus good insurance rates, what more do you need. Very pleased.

6 months ago

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COURIER INSURANCE

🖒

6 months ago

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MOTORHOME INSURANCE

Have been using Staveley Head for a number of years now, we recently renewed our motor home insurance with them again simply because the price was spot on! Also a simple and straight forward way to renew with helpful friendly service... Can't ask for anymore! Would definitely recommend to anyone and I'm sure we'll be using them again...

6 months ago

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MOTORHOME INSURANCE

Great price ,no hastle,very good customer support,hopefully we will never need to claim but there telephone manner was exceptional !!
I would recomend them and will hopefully use them again & again.

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Friendly helpful with very high level of customer & service affordable cost.
Product : Affordable only needs to be more flexible on payment plans for instance 3 months to a pay off full balance like previous insurance .

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Very kind to talk to
Product : Very nice to talk to and professional

6 months ago

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TAXI INSURANCE

Service rating : Very bad
Product : Very good product that's all your getting

6 months ago

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COURIER INSURANCE

Service rating : Went through everything with me in detail
Product : Got more cover than other companies and for a better price

6 months ago

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MOTORHOME INSURANCE

I may not renew again next year if I have to go through the process of getting a DVLC code every year, other companies do not require this.

6 months ago

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MOTORHOME INSURANCE

Excellent pleasent easy to deal with.

6 months ago

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MOTORHOME INSURANCE

Everything was streight forward really good service x

6 months ago

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TAXI INSURANCE

Service rating : the service i was given on the phone was excellent .it was a lot easier that i thought it would be
Product : excellent service ,and good policy .cheaper than last year

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Very very bad company avoid if possible took my deposit then told me they couldn't insure me never paid my deposit back
Product : Paid my deposit then told they couldn't insure me but made some lame excuse not to return my deposit of nearly £300 !!!! AVOID AVOID

6 months ago

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MOTORHOME INSURANCE

Service rating : Quick, efficient and polite - need I say more? Oh, and they saved me money. Great service.
Product : They managed to reduce my insurance premium.

6 months ago

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MOTOR TRADE INSURANCE

Brilliant

6 months ago

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MOTORHOME INSURANCE

Great price, Easy to do online, would recommend to get a quote.

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Great value and great customer service
Product : Easy and straight forward to use

6 months ago

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BREAKDOWN INSURANCE

Service rating : The people I dealt with were extremely good and helpful
Product : Please to take it out, didn't that my existing deal for my car was limited and did not cover Motorhome (due to weight)

6 months ago

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MOTOR TRADE INSURANCE

Very helpful staff

6 months ago

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MOTORHOME INSURANCE

Service rating : Always pleasant nothing is to much trouble and excellent service. Makes renewing your insurance easy and hassle free.
Product : Rated 5 stars because of the service and the staff at Stavely Head are both excellent.

6 months ago

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MOTORHOME INSURANCE

Slow to respond.

6 months ago

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MOTORHOME INSURANCE

Service rating : I've been with Staveley Head for a few years, always very helpful and competivive.
Product : Efficient, courteous, drama free service

6 months ago

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MOTORHOME INSURANCE

Service rating : Good price but annoying when they ask for things like last years no claims documents even though I already insured with them last year and they already have them.
Product : Covers what I need and price is very reasonable.

6 months ago

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BREAKDOWN INSURANCE

Very pleasant and competant staff.
Would definitely recommend.

6 months ago

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MOTOR TRADE INSURANCE

Good customer service

6 months ago

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MOTORHOME INSURANCE

Service rating : Prompt service and no probs with a small claim going through and work approved.
Process of driver licence nos and check code a pain and unnecessary. We insure 4 other vehicles with other companies and don't go through that process ever. Next yr if they can match Stavely quote I would move because of the annual checks!
Product : Company sorted a small claim last ye with no delays or problems

6 months ago

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TAXI INSURANCE

Service rating : Excellent price and good conmunication setting up my Taxi policy
Product : Price and communication very good

6 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : No problem they just got job done
Product : Explained what I was buying nothing hidden

6 months ago

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MOTORHOME INSURANCE

Service rating : This is the first time I have had any experience of Staveley Head. This also the first time I have been required to send in driving licence details. Unfortunately, one member of my family was away and I could not meet the deadlines, I made contact with members of their team twice, Adam and Amy, and I could not have received better service. Hopefully, I will have no further need to make contact but should I need to I feel assured that I will receive friendly, professional advice.
Product : Good value for money when placed against competitors. All members of my family are named on the insurance at a very reasonable rate.

6 months ago

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MOTORHOME INSURANCE

Service rating : The telephone conversation took a little longer than expected, but the young lady I spoke to was very pleasant and extremely informative.
The cost of the insurance gave value for money and a cover that suited my needs.
Very happy with the service and hope I don't have the need to use the insurance, won't have any problems recommending Staveley Heads.
Product : Very competitively priced compared to others. The cover was just what I needed

6 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service
Product : excellent level of cover, friendly staff.

6 months ago

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TAXI INSURANCE

Cheap insurance but take forever to talk to team regarding isssu. I think they need more staff at call centre.

6 months ago

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MOTORHOME INSURANCE

Usually its brilliant but this time they can't insure my vehicle because it is an ordinary car.

6 months ago

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TAXI INSURANCE

Its good & reliable more over their insurance rates r vry vry affordable

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Good communication..
Product : Good customer service skills

6 months ago

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COURIER INSURANCE

Service rating : Nothing was to much trouble. They listened to what I needed then advised me what type of insurance was required. Well done Jessica.
Product : The insurance was tailor made for my needs.

6 months ago

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MOTORHOME INSURANCE

They gave a reasonable service

6 months ago

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MOTORHOME INSURANCE

Service rating : they were easy to contact , there was a couple of items needed to be altered on the policy and this was easily done. all by email.
Product : it was easy to buy and it was all done online.

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Really helpful
Product : Good very helpful and done there best in looking after me

6 months ago

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MOTOR TRADE INSURANCE

Service rating : Very good easy to deal with and helpful.
Product : Good fare renewal price on my policy

6 months ago

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TAXI INSURANCE

Service rating : Quick and easy to deal with.Got a competitive quote and the policy was set up in minutes and emailed over.
Product : Competitive and friendly,returned the phonecall promptly

6 months ago

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MOTORHOME INSURANCE

Service rating : great service.really helpful.
Product : straight forward quick and simple

6 months ago

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MOTORHOME INSURANCE

Very helpful service once I had got through on the phone. Several times I gave up waiting for my call to be answered.

6 months ago

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MOTOR TRADE INSURANCE

Service rating : The best ever
Product : Best service and friendly

6 months ago

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MOTORHOME INSURANCE

Service rating : NOT BAD A BIT SLOW SENDING PAPER WORK OUT
Product : VERY VERY GOOD AND GOOD PRICE

6 months ago

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MOTORHOME INSURANCE

Great service overall, good communication and competitive price.

6 months ago

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MOTORHOME INSURANCE

Went through go compare, this one came out as joint cheapest. Cover note and other documentation arrived by email almost instantly. Providing the required proof of no claims etc. was again easily done by email.

6 months ago

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TAXI INSURANCE

Fast

6 months ago

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MOTORHOME INSURANCE

Service rating : A very reasonable price , but it is a bit dogmatic with all the extra checks ie d/licence , n/c bonus , and milage
Product : as above.................................................................................................

6 months ago

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TAXI INSURANCE

Very quick and easy service!

6 months ago

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MOTORHOME INSURANCE

Service rating : I have sent all requested evidence and have not heard a word. So am I insured I am wondering?
Product : Every year we have to send the same I'd and it's exactly as the year before... No other insurer we use asks for this

6 months ago

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TAXI INSURANCE

Their service is very good and I find very quick

6 months ago

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MOTORHOME INSURANCE

Service rating : Always did what they said they would and worked quickly.
Product : Seems good value for money etc but haven't had to claim so can't rate that aspect

6 months ago

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MOTORHOME INSURANCE

Service rating : Best experience yet since being a customer of yours.
Product : I have no reason not to award 5 stars. Have only had to make a windscreen claims so far thankfully but this was a simple phone call, sorted 3 days later.

6 months ago

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COURIER INSURANCE

Service rating : I am a customer since many years, always happy and always very easy to make any amendements. It is perfect for my courier job.
Product : I need a very good cover for my job, also i need a flexible policy as sometimes I change my van or even address.

6 months ago

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MOTORHOME INSURANCE

Service rating : I am very pleased and impressed with the prompt and efficient service I have received from you're company. I will happily recommend you to my family and friends.
Product : Very prompt and efficient service.

6 months ago

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TAXI INSURANCE

It's brilliant I think. None of the other companies or brokers left me email with the details which is spoken to me over the phone. This is the first one who left the email which I like the most.

6 months ago

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MOTORHOME INSURANCE

Service rating : I found Staveley Head by using a comparison site and they were one of the few who responded to my e-mail for campervan insurance
The approach was courteous and very thorough and you do need to provide a significant amount of information via e-mail (scanned documents etc) but I did save over £80.00p on my campervan insurance. I would definitely use them again.
Product : I have exactly what I need - no unwanted 'extras'.

6 months ago

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COURIER INSURANCE

Service rating : slow
Product : not clear on website: not difference between years experience and no claim bonus

6 months ago

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BREAKDOWN INSURANCE

Service rating : I had a bit of a problem with my e-mail, but the people I dealt with couldn't have been more helpful.
Product : Staff seemed to know just what cover I needed, great service.

6 months ago

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MOTORHOME INSURANCE

Service rating : Good friendly service with efficient back up
Product : Good no quibble price with friendly efficient service

6 months ago

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MOTORHOME INSURANCE

Service rating : The service was very good over the phone' the E Mail was a day late with all my information on but after a phone cal it was all sorted ' the staff was very help full , thank you 😊
Product : To get five stars ' the service will have to be more efficient '
Ist a E Mail with conformation to say you have revived all the information and the cover will go ahead ' 2nd the phone call I made to asked for the E Mail with all my information on and not a day late ' I hope this will help'

6 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service and a price that has been unbeaten for over 5 years. Recommended.
Product : Excellent value. Excellent service.

6 months ago

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MOTORHOME INSURANCE

Service rating : Serve was excellent no time wasted i eould recommand to a friend
Product : Best price on the market everything that i required

6 months ago

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BREAKDOWN INSURANCE

Service rating : Yes I would recommend it.
Product : Includes all thats required

6 months ago

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MOTORHOME INSURANCE

Service rating : Very easy to use, answered phone straight away unlike others and were clear what they needed and very helpful
Product : Excellent service, clear what they wanted and very helpful

6 months ago

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MOTORHOME INSURANCE

The information required by Staveley Head is collected in a very unhelpful manner. They provide documents in uneditable PDF to return to them and despite emailing them 3 times with my mileage they refused to take the information from an email. I would not recommend this company.

6 months ago

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MOTORHOME INSURANCE

Service rating : I did not get the renewal docs until after the renewal date. Because of this i had to chase them up.
Product : Insurance is good policy.

6 months ago

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MOTORHOME INSURANCE

Service rating : The staff are always polite and very helpful. The price is very competitive. I have recommended Staveley Head for motor home insurance to several friends of mine and will continue to do so to others.
Product : I'm very pleased with my purchase as I have been for the last 4 or 5 years.

6 months ago

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MOTORHOME INSURANCE

Service rating : I would like to have my renewal quote emailed earlier than it is
Product : Cheap and easy to contact company

6 months ago

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BREAKDOWN INSURANCE

Very efficient

6 months ago

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MOTORHOME INSURANCE

Service rating : This is now our second year insuring our motorhome with them. They have been reasonably priced and have not had any problems with them. I was surprised that the renewal price was competitive, as most companies try to hike up the prices on renewal, but they came in as the best value and cover again.
Product : Great cover for a great price.

6 months ago

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MOTORHOME INSURANCE

Service rating : Excellent online service and price.
Product : Very well priced insurance

6 months ago

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BREAKDOWN INSURANCE

Service rating : Efficient
Product : Reasonable priced Motorhome insurance

6 months ago

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MOTOR TRADE INSURANCE

Tt

6 months ago

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MOTORHOME INSURANCE

Service rating : They were very helpful
Product : found they were very competative

6 months ago

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MOTORHOME INSURANCE

Service rating : good customer service and competitive insurance package
Product : good package for price deal

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Very helpful got what I needed at a fair price fantastic staff 5 Star service
Product : Fantastic staff 5 Star service

7 months ago

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BREAKDOWN INSURANCE

Excellent communication over the phone and excellent value for money

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Brilliant service, price very reasonable and quick service and easy
Product : price was very reasonable and service was exceptional

7 months ago

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TAXI INSURANCE

Service rating : Really good customer service very helpful thanks
Product : Cheap taxi insurance very helpful

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Quick and easy process with competitive price
Product : A brilliant service. which i put to the test last year after an accident

7 months ago

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MOTORHOME INSURANCE

Service rating : you are simply the best.
Product : the very best price around

7 months ago

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MOTOR TRADE INSURANCE

Service rating : best qoutew and easy to talk to expalaind everything simple
Product : great was eay as123 would use again

7 months ago

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MOTOR TRADE INSURANCE

The first chap that contacted me, after the death of my friend, who held original policy, was very, very informative and very helpfull

7 months ago

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MOTORHOME INSURANCE

Service rating : Great service together with a great price.
Product : Great service and a fantastic price

7 months ago

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MOTORHOME INSURANCE

I have recently taken out an insurance policy with staverly head online. Application was very straightforward which is what I like. Very pleased with their service

7 months ago

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MOTORHOME INSURANCE

Service rating : They scam you out of £25 if you change your address or anything else.
Product : Slightly cheaper than others but hell will freeze over before i use them again.

7 months ago

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BREAKDOWN INSURANCE

Service rating : A very good service and great value for money. I would recommend and defiantly use again
Product : I took out the breakdown service for my motor-home good value for money

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Glad I chose this company they couldn't of explained things easier very helpful hope to continue using them for years to come.
Product : The cover is more than enough

7 months ago

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TAXI INSURANCE

Service rating : Nice and friendly staffs. Thanks
Product : ☆☆☆☆☆....................

7 months ago

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MOTOR TRADE INSURANCE

Very precise and thorough on my needs and always look for the best deals for my business.

7 months ago

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MOTORHOME INSURANCE

Great

7 months ago

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MOTORHOME INSURANCE

Service rating : All staff were polite, helpful and very experienced
2nd year with them and they were happy to re quote when I had received lower.
Thank you
Product : Excellent service thank you

7 months ago

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BREAKDOWN INSURANCE

I loved that when i rang, i got a person to speak to straightaway. Everyone i spoke to were very helpful and answered all my questions. Very pleased i decided to use this company.

7 months ago

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MOTORHOME INSURANCE

They sell insurance at a reasonable rate. What's not to like.

7 months ago

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MOTOR TRADE INSURANCE

Good customer service , hassle free.

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Very good service an got my insurance sorted out qiuk good customer service
Product : It's good insurece that's why come back to it

7 months ago

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BREAKDOWN INSURANCE

Service rating : Bit of a nuisance declaring mileage if your motorhome firstly is parked elsewhere - had to make a special trip to get it - and secondly an emailable mileage declaration form would be better - I don't have a printer on my iPhone or iPad - and posting form is an inconvenience too.
Product : I broke down last year and had to be recovered from the motorway in Belgium. The app they had advised me to download on my iPhone made it very easy getting in touch with them and the service was quick, efficient and friendly - very happy thank you

7 months ago

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VAN INSURANCE

Yes would recommend them
Always sorted out promptly

7 months ago

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MOTORHOME INSURANCE

Service rating : getting through on the phone a nightmare being passed on to phones that ring and ring
having to supply information on my renewal that they had last year
Product : was cheapest quote i recieved

7 months ago

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MOTORHOME INSURANCE

Service rating : Quick and efficient
Product : Hassle free reliable friendly

7 months ago

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MOTORHOME INSURANCE

Great service and price.

7 months ago

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MOTORHOME INSURANCE

Service rating : I have been using Staveley Head to insure my Motorhome for the last 3 years, the guy I brought the Motorhome off was already insured with StaveleyHead so it was just a quick swop over with details and sorted. In 2016 I got caught in a hail storm in France damaging the roof and bonnet one quick call and a visit to Cannock Resprays job done . Excellent service first class I would recommend anyone to insure with StaveleyHead.
Product : First class service and very helpful.

7 months ago

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MOTORHOME INSURANCE

Service rating : First off for me its price, then communication, and also recommendation and some kind of information regarding the actual insurance company
Product : excellent price.
company recommendation

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Informative. Clear and concise. Helpful patient pleasant staff .
Product : Satisfies all requirements

7 months ago

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BREAKDOWN INSURANCE

Service rating : Both insurance and breakdown packages very competitively priced. Shopped around on both and Stavely Head best value on both.
Product : Almost 50%cheaper than the RAC, the AA not much better. It doesn't give quite the same level of cover, but I think adequate for my needs if Any issue arises.

7 months ago

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MOTORHOME INSURANCE

Service rating : No problems here good company very pleased with service
Product : Good price for my camper van

7 months ago

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MOTORHOME INSURANCE

Service rating : Helpful staff painless proceedure
Product : Great price and fast service

7 months ago

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GOODS IN TRANSIT INSURANCE

Yes very helpful and competitive with the price

7 months ago

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MOTORHOME INSURANCE

Great service so far the team are efficient and helpful

7 months ago

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BREAKDOWN INSURANCE

Friendly helpful and informative service, not forgetting the great quote i was given.

7 months ago

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VAN INSURANCE

Gave plenty of notice of renewal.
Easy transition on to New Years policy

7 months ago

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MOTORHOME INSURANCE

Excellent staff communications

7 months ago

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TAXI INSURANCE

Service rating : Excellent
Product : Good customer service and good insurance price

7 months ago

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MOTORHOME INSURANCE

Service rating : the dealings i had with operators made it simple and easy for me to get the cover I required
Product : the insurance was the best priced and included more for the money I paid

7 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service and excellent price yes I would recommend them
Product : Great price and value . Thought it was going to be a lot more

7 months ago

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COURIER INSURANCE

Got me a great price on a multi van insurance customer care team down to earth felt relaxed on the phone to them

7 months ago

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COURIER INSURANCE

Service rating : Everything was fine and easy to do
Product : Same as last year, no problems

7 months ago

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MOTORHOME INSURANCE

Service rating : I am very happy with your service easy to set up and straight to the point.
Product : Very reasonable price and easy to set up.

7 months ago

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VAN INSURANCE

Service rating : telephone keeps going dead when transferring and mountains of attachments to print of and fill in 9 at least
If I knew that I would never have used you for a simple van insurance that will mot happen again
Product : Read above for info kkkkk

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Grate
Product : Good customer service and grate price

7 months ago

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MOTOR TRADE INSURANCE

Very good service

7 months ago

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MOTOR TRADE INSURANCE

Service rating : V good services friendly staff quick response
Product : Quick and easy response took 10 min to get the policy

7 months ago

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BREAKDOWN INSURANCE

Courier insurance

7 months ago

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HGV INSURANCE

Service rating : Tell the truth and not mislead the customer this very poor not use again
Product : Took ages mislead kept being put on hold, ,,,,,,,

7 months ago

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COURIER INSURANCE

Recommended

7 months ago

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BREAKDOWN INSURANCE

Very pleased with the telephone service the young lady who spoke to me gave. She asked different questions than last years insurer who I'm afraid if we'd needed to call on their services we'd have been to large for them to handle, hence we wasted our money last year on recovery. Hope we don't need recovery this year also.

7 months ago

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MOTORHOME INSURANCE

Service rating : Quick service
Product : Very good friendly service

7 months ago

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MOTOR TRADE INSURANCE

Service rating : all good
Product : all good 2nd yera with staverly

7 months ago

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MOTOR TRADE INSURANCE

Service rating : I am very pleased with the service I been provided I got the top nosh policy for my motor trade insurance . I have dealt with Mr Dan Anten for a couple of years now and I am please to say he is extremely helpfull and thoughtfull throughout my dealings with him .i strongly recomend Stavely head insurance .
Product : Superb throughout especially Mr Dan Anten

7 months ago

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BREAKDOWN INSURANCE

Service rating : Helpful easy to deal with competitive price
Product : Good price and comprehensive cover haven't had to use it yet so cannot give 5 stars

7 months ago

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MOTORHOME INSURANCE

Service rating : Have used them for a few years and always polite and helpful explaining everything I need to know
Product : Always a good price and first class service

7 months ago

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MOTORHOME INSURANCE

Service rating : A good friendly, efficient and professional service with a very competitive quote.
Product : Very competitive quote for a good level of cover.

7 months ago

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MOTORHOME INSURANCE

The staff have been friendly and helpful and I'd recommend the company.all good!

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Outstanding communication great people to work with thank you
Product : Great communication great people to work with thank you

7 months ago

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MOTORHOME INSURANCE

Friendly. Good price. E-mails answered promptly.

7 months ago

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BREAKDOWN INSURANCE

Service rating : very nice and helpful over the phone,and a good deal
Product : very helpful on the phone and a great breakdown cover

7 months ago

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MOTORHOME INSURANCE

Service rating : I am an existing customer for 3 years and very happy with the renewal price and good service
Product : Competitive renewal price

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Highly recommend
Product : Highly recommend for new and existing customers

7 months ago

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MOTOR TRADE INSURANCE

Service rating : It's been over two weeks and my vehicles are still coming up not insured on the MID website. This is not a good thing when it should have been done automatically and stress free, well it's not been stress free.
Product : Prices wasn't the cheapest but I didn't want the hassle of change companies and details, but I was wrong. I should have changed companies

7 months ago

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MOTORHOME INSURANCE

Service rating : Very prompt service and straight to the point advice.
Product : Excellent service and advice.

7 months ago

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MOTORHOME INSURANCE

Good price for renewal

7 months ago

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MOTOR TRADE INSURANCE

Yes good service i tel my trader friend to join staveleyhead

7 months ago

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MOTORHOME INSURANCE

Service rating : I still haven't received my documents. Emailed yesterday no reply so far. I need to send licence info but can't as don't know how to
Product : Not sure yet bit early as mot got it yet

7 months ago

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MOTORHOME INSURANCE

Service rating : They sent me a quote on time which was competitive. Helpful in making adjustments and still came in at a good price. Also plenty of human contact and good communication throughout
Product : Good policy at a good price

7 months ago

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TAXI INSURANCE

Service rating : Friendly professional and helpful customer service.
Product : Quick quotation and negotiating the quotation to match my affordability.

7 months ago

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COURIER INSURANCE

Service rating : Good customer service.nice and easy reach.And gives me cheapest quote ever. Thank you
Product : Good customer service And give me cheapest quote ever

7 months ago

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BREAKDOWN INSURANCE

Service rating : Found the service efficient, polite and comprehensive. Easy to re-insure my vehicle and very competitive rates.
Product : Efficient, helpful and competitive rates.

7 months ago

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MOTORHOME INSURANCE

Service rating : Very quick and professional service with good competitive prices, we knew immediately what was required to complete our insurance with them
Product : Really good with competitive prices

7 months ago

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MOTOR TRADE INSURANCE

Service rating : Easy and good
Product : Straightforward company ..

7 months ago

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MOTORHOME INSURANCE

Service rating : Handled my query quickly and no hastle
Product : Good value for the money.

7 months ago

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MOTORHOME INSURANCE

Service rating : Staff were professional, very helpful , and answered all my questions.
Product : Very professional, answers all my questions.

7 months ago

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MOTORHOME INSURANCE

Service rating : Friendly and efficient
Product : What I need to enjoy life 😉

8 months ago

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MOTORHOME INSURANCE

Service rating : The service was excellent i walked through the proposal and all the details explain properly. Plus this insurance fitted my needs.
Product : Covers all my needs and more

8 months ago

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MOTORHOME INSURANCE

We were asked for a mileage declaration, licence copies and caravan club membership details which we supplied in several guises until they were finally accepted. Different members of staff accept different proofs of details. Consistency would be nice

8 months ago

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MOTORHOME INSURANCE

Service rating : excellent just wish i heard of you guys years ago
Product : excellent very easy to talk to

8 months ago

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TAXI INSURANCE

Service rating : Very good price and very good services
Product : Excellent price . I recmend to my friends

8 months ago

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MOTOR TRADE INSURANCE

Service rating : It is really good and great service
Product : becouse there is something I don't do they said to me I did

8 months ago

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MOTORHOME INSURANCE

They compared better than all the other companies I tried.
Were very clear and negotiated a good price.

8 months ago

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COURIER INSURANCE

All good!

8 months ago

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TAXI INSURANCE

Service rating : I got done over by not insuring me after first taking my payment then left me uninsured and charging me a lot of money
Product : Very bad experience I've lost a couple of hundred quid probably won't go back

8 months ago

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COURIER INSURANCE

Service rating : Automatic renewal no hassle cheapest around by far
Product : Cheapest deal I have found

8 months ago

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MOTORHOME INSURANCE

Service rating : very good done over telephone needed to send some documents in tried to send it through a e mail six times could not send it their e mail admin domain is not properly registered at their domain registrar the recipients e mail admin is the only one who can fix this problem finally sent by first class mail staveley -head e mailed me to confirm the documents had arrived and everything was ok
Product : very good insurance deal . very polite over the telephone nothing seemed to be to much trouble if I didn't understand anything.

8 months ago

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MOTORHOME INSURANCE

..

8 months ago

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MOTORHOME INSURANCE

Service was excellent , all my enquiries were answered with professionalism and politeness and friendliness

8 months ago

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MOTORHOME INSURANCE

Excellent

8 months ago

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MOTORHOME INSURANCE

Service rating : Very helpfull, was very impressied with the service and large saving from my previous insurer, will be using you again when my other vehicles are due for renewal.
Product : Saved £200 on last insurance quote

8 months ago

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TAXI INSURANCE

Gareth was very efficient and polite. The price was very good.

8 months ago

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MOTORHOME INSURANCE

Service rating : Renewed my Motorhome insurance again this year, good price after declining the first quote to renew. Drawback being having to post off certain bits of info for them to check club membership, vehicle mileage and organise the code to view both our driving licences.
Never had to claim on our insurance so the true test of how good a buy it is is yet to be proved.
Product : Never had to claim on my insurance so don't know how good the service would be if it were needed

8 months ago

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TAXI INSURANCE

Service rating : Emma T .
Was brilliant with everything, helpful ,patient and understanding .
Product : £350 cheaper than my other quote

8 months ago

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MOTOR TRADE INSURANCE

Service rating : I thought the service was very good and all my needs met with a very polite and nice manner from the staff thank you
Product : great suits my needs so easy to use this service

8 months ago

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BREAKDOWN INSURANCE

Helpful positive friendly,

8 months ago

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MOTORHOME INSURANCE

Service rating : Yes , I would recommend .

Excellent quote , do exactly what they say on the tin problem free transactions .
I am well happy .
Product : Excellent , strongly recommend owners try this company first .

8 months ago

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MOTOR TRADE INSURANCE

Very friendly and helpful

8 months ago

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MOTORHOME INSURANCE

Service rating : They outlined the policy details really well over the phone and followed them up with a clearly laid out email. Also come back with the best price. Lets hope they don't try and bump the price up on the renewal as I am now a customer!!
They provided a really good service and would have been given a 5 but I was bounced around to 3 different people on one call then left with the phone ringing. I had to hang up and start again.
Product : appears to be a comprehensive motor home insurance policy

8 months ago

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TAXI INSURANCE

You have cancelled my policy for an very experienced taxi driver who have 8 years no claim bonus and only one accident was my fault in the last 5 years and this accident wasn't my fault at all as they have 3 witnesses witch I don't know where they come from.anyway it's not good for my records to cancel a policy I wish I didn't accepted your call at first.

8 months ago

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MOTOR TRADE INSURANCE

Yes and allways and I will tell my all my reatives and friend

8 months ago

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MOTORHOME INSURANCE

Service rating : very good
Product : good price happy with service

8 months ago

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VAN INSURANCE

Incompetent, rude, deceitful and unreliable.

8 months ago

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MOTORHOME INSURANCE

Yes

8 months ago

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MOTORHOME INSURANCE

Service rating : Decent service but far far to many atse covering questions especially when i had the insurance last year and nothing had changed !!!nearly put me off for good.
Product : Could have got cheaper but have used staveley for years but after all the questions may look elsewhere next year

8 months ago

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MOTOR TRADE INSURANCE

Service rating : Brilliant customer service from Staveley head. Reasonable price for the motor trade insurance. Highly recommended. 5***
Product : The Price recieved was shockingly the best price recieved. Happy Customer.

8 months ago

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MOTORHOME INSURANCE

Service rating : Excellent service. I would recommend them
Product : Despite insurance premiums rising generally, this year's premium was a pleasant surprise

8 months ago

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MOTOR TRADE INSURANCE

Service rating : Very professional and explained policy and service well. Got all info on email too to print off. Checked my property via google to see adequate parking which was fine
Product : As above. Price hike for all policies with all companies but good telephone manner and good policy got my business

8 months ago

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MOTORHOME INSURANCE

Stop having to do dvla checking every year for private insurance it takes hrs of my time up

8 months ago

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MOTORHOME INSURANCE

Service rating : They reminded me about my renewal in good time beforehand, gave me a competetive quote and number to contact. I was able to speak to the right person straight away and received personal service throughout. Staveley Head manage to be efficient and provide a good service at the same time - excellent.
Product : Good product. I was able to add a family member easily.

8 months ago

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MOTOR TRADE INSURANCE

Service rating : Renewed my policy even though I specifically told more than a month before renewal not to renew, now demanding money from me...😂
Product : What purchase?? Renewed my policy without me knowing

8 months ago

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TAXI INSURANCE

Emma single handily won my business over. Probably the best person I have dealt with within Stavely Head. Very efficient, very responsive and actions what she says she is going to do.

8 months ago

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MOTORHOME INSURANCE

Service rating : They were very helpful l will definitely recommend them to family and friends
Product : They found me a policy when nobod else could

8 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Very good and seriously
Product : Very good price and promptly

8 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Great service and fair price
Product : fair price, would happily recommend.

8 months ago

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MOTORHOME INSURANCE

Good

8 months ago

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MOTORHOME INSURANCE

Service rating : quick and easy online transaction , just how i like things no complications, straight forward, and a good price on my motorhome insurance, yes i would use again ,
Product : great choice of insurers price and service perfect for us

8 months ago

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MOTORHOME INSURANCE

Great service and very helpful staff,

8 months ago

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MOTORHOME INSURANCE

Excellent communication for a fast easy transaction thanks

8 months ago

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MOTORHOME INSURANCE

Service rating : Informative, patient and experienced advisor, explained all the essential parts clearly and simply. A pleasure to talk to.
Product : Policy proved to be the most competitive on the market for me

8 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Good service and cover 4 my business one down fall the insurance cover only let's people to be covered on the policy up to the age of 69.
Product : Nice to have good cover.for my business.

8 months ago

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MOTORHOME INSURANCE

No one answering the phones..tried several times very poor

8 months ago

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MOTORHOME INSURANCE

Terrible insurance company. Bad customer service.

8 months ago

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BREAKDOWN INSURANCE

Very helpful

8 months ago

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BREAKDOWN INSURANCE

Courteous throughout and easy to set up,also best price by far

8 months ago

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HGV INSURANCE

Service rating : Easy to set up policy
Product : Keen price. Everything we needed

8 months ago

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MOTORHOME INSURANCE

Service rating : great!
Product : Reasonable quote at a reasonable price

8 months ago

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BREAKDOWN INSURANCE

Good quality service. Concise information received from member of staff relating to breakdown cover. She endeavoured to answer all my questions and explained the various types of breakdown cover. The package that was offered suited my needs and outweighed my expectation.

8 months ago

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MOTOR TRADE INSURANCE

Don't really get time to shop around. Great job no messing around thankyou so much

8 months ago

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BREAKDOWN INSURANCE

They cancelled my insurance.

8 months ago

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MOTORHOME INSURANCE

Service rating : fast and easy to contact staff very good and polite
Product : very thorough and patient thank you

8 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : good service although price has gone up 50% not so good.
Product : hope i never have to use it but ggod to have in place.

8 months ago

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MOTORHOME INSURANCE

Service rating : Both friendly & helpful staff, made the whole process very easy to complete.
Product : Good value for money with the policy offered

9 months ago

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MOTORHOME INSURANCE

Service rating : Easy to do.
Product : Easy and simple to navigate

9 months ago

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MOTORHOME INSURANCE

Service rating : Everything was up to standard cheap insurance
Product : Cheap insurance and all was good.

9 months ago

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BREAKDOWN INSURANCE

I cannot send emails to the address you have gave to me it says restricted so keep having to phine you it's very frustrating

9 months ago

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MOTORHOME INSURANCE

Pretty good. Nice people to deal with. They call back when they say they will. The only annoyance is that they do not provide any confirmation of no claims bonus when they send the renewal quote making it more difficult to get alternative quotes. Presumably why they do it.

9 months ago

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TAXI INSURANCE

Couldn't have made it more difficult

9 months ago

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MOTOR TRADE INSURANCE

Service rating : its good
Product : fine its good good safe bot moor expensive last yer i pay monthly £65,70

9 months ago

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MOTOR TRADE INSURANCE

Service rating : Fantastic!!!
Product : Very professional and efficient.

9 months ago

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MOTORHOME INSURANCE

Very good service, Staveley Head are a 'no nonsense' company that give you what you need at a good price. Very pleased with the service I have been given.

9 months ago

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BREAKDOWN INSURANCE

Service rating : Quick off the mark to get my business but thoroughly unco- operative when a problem occurred.
Product : Nothing has arrived in the post as yet (two weeks) poor response !

9 months ago

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MOTORHOME INSURANCE

Service rating : very helpful, quick service.
Product : its insurance hopefully i won't need to make use of it

9 months ago

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MOTORHOME INSURANCE

Prompt, helpful

9 months ago

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MOTORHOME INSURANCE

Really good service quick and efficient

9 months ago

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MOTOR TRADE INSURANCE

Service rating : Not very good
Product : Not impressed not enough offered

9 months ago

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GOODS IN TRANSIT INSURANCE

Brilliant service from all staff at all times. Even the girls on the front desk.

Thanks.

9 months ago

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MOTORHOME INSURANCE

Good people to deal with over the phone.

9 months ago

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MOTOR TRADE INSURANCE

This is my 3rd year with stavley head, always get great service and seems to be one of the better companies I have dealt with.

9 months ago

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MOTORHOME INSURANCE

Excellent customer service will be advising my motorhome friends to use Stavely Head too!

9 months ago

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MOTORHOME INSURANCE

Service rating : Friendly helpful people
Product : Found cheapest quote very helpful

9 months ago

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MOTORHOME INSURANCE

Service rating : All the staff l spoke to where very polite and made it simple to buy the product
Product : Best quote from several companies

9 months ago

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MOTORHOME INSURANCE

Easy to use website, friendly staff when contacted and overall and efficient professional, very cost effective service. Saved us over £100 on previous insurance.

9 months ago

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MOTORHOME INSURANCE

After phoning several insurance companies, I chose Staveley Head, because they were the most professional and helpful.
Thank you to Erin & Abby for their help
John

9 months ago

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HGV INSURANCE

Service rating : very helpful
Product : good price and good to deal with

9 months ago

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MOTORHOME INSURANCE

Service rating : The service was excellent, they answered all my questions instantly and the cost was LOW.
Product : excellent the cost was low.

9 months ago

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MOTORHOME INSURANCE

Service rating : Really helpful staff who understood the product and ensure the best deal for us
Product : Covers everything at a reasonable price

9 months ago

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MOTOR TRADE INSURANCE

Service rating : Good company easy to talk to and very professional people
Product : Very good rates compare to most other companies that's why I am renewing my policy again with stavely head

9 months ago

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MOTOR TRADE INSURANCE

Service rating : Had to phone 3 times to sort out renewal. Was advised that somebody had claimed against me in the previous year that had not and is still not resolved 8 months later.
Product : Unresolved claim not sorted out even though not my fault.

9 months ago

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BREAKDOWN INSURANCE

Motorhome insurance at a good price. Staff polite and very helpful.

9 months ago

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MOTOR TRADE INSURANCE

Really easy and straight forward to set up.

9 months ago

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BREAKDOWN INSURANCE

Very helpful, really polite 5 star service.

9 months ago

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MOTORHOME INSURANCE

Service rating : Best yet!!
Product : 3 years of good service !!

9 months ago

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MOTORHOME INSURANCE

I got referred by a friend ,fantastic service and communication by staff really helpfull and friendly

9 months ago

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MOTORTRADE INSURANCE

Service rating : Honest, efficient and quick. Have used them for a few years now and feel I can trust them to do the best job for me, saving me time having to search. Time I don't really have now days
Product : Already covered in previous question

9 months ago

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MOTORHOME INSURANCE

Service rating : Very easy to use and very polite and professional team
Product : Good price and good standards

9 months ago

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MOTORHOME INSURANCE

Service rating : Easy prompt straightforward actions.
Product : User friendly prompt service. Acknowledging safe reliable drivers and then rewarding us for this.

9 months ago

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MOTOR TRADE INSURANCE

Service rating : very helpfull, quick response and communication.
Product : The staff always get back to you when they say and are very helpful.

9 months ago

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BREAKDOWN INSURANCE

Excellant

9 months ago

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MOTOR TRADE INSURANCE

Service rating : Very helpful service
Product : Very good and I'm happy with my insurance

9 months ago

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MOTORHOME INSURANCE

Service rating : after getting charged £64 on top off original quote.i wasn't impressed to say the least.
Product : not impressed at getting charged extra

9 months ago

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MOTORHOME INSURANCE

Friendly helpful staff

9 months ago

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MOTORHOME INSURANCE

Service rating : The young lady who dealt with my enquiry was really nice , efficient , took her time , explained everything in an extremely professional manner whilst remaining friendly and helpful, Sophie renshaw, thank you
Product : Best option, best option , best option

9 months ago

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MOTORHOME INSURANCE

Service rating : Had to send lots of details off before policy was issued. Never had to send all that off to an insurer before. Ok if you are a computer/ photo copying genius with time on your hands.
VERY confused when I phoned up 10 days later to get a windscreen chip repaired.....was passed from pillar to post but eventually put through direct to a company who didn't know who I was or if they worked with Staveley Head. Let's hope I don't need to claim for anything serious....
Product : Good price for cover, not very helpful if you get a chip in your windscreen. Easier to get it done locally by yourself. Not happy as other companies provide free and fast repairs

9 months ago

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MOTORHOME INSURANCE

Great service, people are really helpful , and reasonabl price

9 months ago

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MOTOR TRADE INSURANCE

I am glad with you for trade insurance very goods rates and excellent service

9 months ago

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MOTORHOME INSURANCE

Good service well pleased

9 months ago

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MOTORHOME INSURANCE

Service rating : competitive quote and very nice and polite service made easier by help from agents quick reply also
Product : only my third year as acampervan owner so only know this policy

9 months ago

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TAXI INSURANCE

Good service. Quick response.

9 months ago

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MOTORHOME INSURANCE

All the staff have been very patient and helpful

9 months ago

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MOTORHOME INSURANCE

Excellent customer service on the renewal of my motorhome insurance....and at a keen price. I wouldn't hesitate to recommend Staveley Head.....and indeed I have on many occasions!

9 months ago

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COURIER INSURANCE

Excellent customer service

9 months ago

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MOTORHOME INSURANCE

Simple good service. Staff members seem engaged.

9 months ago

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HGV INSURANCE

Could get all or most of information required from local authorities very easy instead of me running about for it and from dvla we have to b all in order or are disabled by local authorities and our own taxi company it's the insurance company's that are after our business

9 months ago

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GOODS IN TRANSIT INSURANCE

Really quick delivery

9 months ago

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MOTORTRADE INSURANCE

Service rating : Very polite and a very straight forward service.
Product : Great value for money. Would recommend!!

9 months ago

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MOTORHOME INSURANCE

Service rating : Really quick & easy to insure my motor home friendly people on the end of the phone
Product : Perfect I would advise anyone looking for insurance to contact them

9 months ago

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BREAKDOWN INSURANCE

So helpful with our first moho

9 months ago

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COURIER INSURANCE

Yas

9 months ago

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MOTORTRADE INSURANCE

Service rating : Good service as usual staff easy to deal with. Quick and efficient. Always tries to answer your questions and queries.
Product : Just what I need when I need it

9 months ago

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MOTORHOME INSURANCE

Service rating : Excellent helpful, friendly and a great price!
Product : Great price and good cover

9 months ago

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BREAKDOWN INSURANCE

Staveley Head's name came up following an internet search. Following my contact with the firm there was a considerable delay in my purchase of a motorhome. I was regularly contacted by Staveley Head during this period. I was issued with a cover note immediately and soon after with a certificate. I think the premium to be reasonable, it was not the lowest quoted. My only minor irritation was the various validations of my licence, no claims bonus and mileage.

9 months ago

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MOTORHOME INSURANCE

Service rating : I'd forgotten some documents, but instead of sending me back to Wrexham to retrieve them, they happily helped me sort through it all.
Lovely friendly people.
Product : Good service, and very friendly receptionists. A real pleasure.

9 months ago

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MOTORHOME INSURANCE

Service rating : Brilliant
Product : Brilliant staff and very helpfull

9 months ago

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HGV INSURANCE

Excellent service and quote

9 months ago

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MOTORHOME INSURANCE

Service rating : All good very reasonable
Product : Very good service very reasonable price

9 months ago

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MOTORHOME INSURANCE

A very professional, friendly and speedy service. All aspects covered and financial arrangements well organised

9 months ago

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BREAKDOWN INSURANCE

Service rating : Good service from operative, helpful and reliable
Price reasonable.
Didn't like the paperless system.
Didn't like the emailed Certificate of insurance as print so small it can't be read.
Product : generally good and reasonably priced

9 months ago

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BREAKDOWN INSURANCE

Service rating : Very helpful polite pleased with the help and that i received
Product : Very helpful and polite took the insurance out that I wanted

9 months ago

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HGV INSURANCE

Very good service
Initially via phone and then through emails.
Very polite

9 months ago

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BREAKDOWN INSURANCE

Great

10 months ago

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BREAKDOWN INSURANCE

Very informative staff and prompt thanks to your team excellent service very happy customer

10 months ago

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MOTORTRADE INSURANCE

Service rating : This is very good company and up to date with all the nesscessary information and very fast and quick response they give, the best of the best prices and time saving excellent team who are very experienced , keep up the hard work thanks.
Product : Im very happy with the customer service and the way I have received all my documents quick and fast by email and everything has been very quick and fast and thanks to every body who has worked very very hard to make this company great and excellent thanks a lot.

10 months ago

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MOTORTRADE INSURANCE

Service rating : Motor Trade insuarance
Product : Very good service helpfull

10 months ago

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MOTORHOME INSURANCE

I think that they are a very professional outfit with good prices to boot

10 months ago

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COURIER INSURANCE

Very good

10 months ago

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MOTORTRADE INSURANCE

Very good service.

10 months ago

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MOTORHOME INSURANCE

Service rating : The staff were excellent friendly and helpful. Everything went very smoothly.
Product : everything was very good and easy

10 months ago

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MOTORHOME INSURANCE

Service rating : Helpful friendly staff.
Product : Good value insurance - clear and straightforward.

10 months ago

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MOTOR TRADE INSURANCE

Service rating : excellent customer interaction, very well managed insurance group. Very honest and explain policy exclusion and inclusions well. This company does extremely well in handling customer issues and queries and are always there to help.
Product : Excellent flexibility on the insurance policy, can add and remove cars instantly also direct access through to the MID via the phone app.

10 months ago

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TAXI INSURANCE

Excellent service

10 months ago

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MOTORHOME INSURANCE

All good

10 months ago

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TAXI INSURANCE

Very good and friendly service.

10 months ago

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MOTORHOME INSURANCE

Service rating : The telephone help was good. The difficulty was having to find and supply you with various documents that other insurers have taken care of themselves in the past, and some I've never had to provide before, like our driving licence data.
Product : It seems good, but obviously we have not tested it out with a claim.

10 months ago

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MOTORHOME INSURANCE

Friendly and helpful. Don't always call back in the timeframe suggested but don't have to be holding too long before I speak to someone. Good value for money.

10 months ago

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COURIER INSURANCE

Service rating : I have courier insurance and when it come to renewing your insurances it more times then not you have to find another provider because its to experience to stay not with Staveley Head this is my third consecutive year with them.
Product : Great customer service no hassle

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Always polite good telephone manner was helpful in there duty saitifyed all my questions
Product : They produced what I asked for when I asked at a good price

10 months ago

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MOTORHOME INSURANCE

Service rating : Great service, the advisor keiran was really helpful, he even contacted my previous insurer to help sort my no claims bonus and saved me some money, highly recommended service
Product : Great price, fantastic advisor

10 months ago

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BREAKDOWN INSURANCE

Service rating : 6 hrs for recovery??? Waiting in the cold and with me having to chase all the time. Disgraceful.
Product : see above. 16 more characters xxxxxxxxxxxx

10 months ago

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MOTORHOME INSURANCE

Staff were friendly helpful & informative@

10 months ago

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MOTORHOME INSURANCE

Quick, efficient and reasonable.

10 months ago

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MOTORHOME INSURANCE

Service rating : Fantastic service very pleasant to talk to and so helpful
Product : No quibbles over this insurance at all

10 months ago

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MOTOR TRADE INSURANCE

Im happy with the service

10 months ago

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MOTORHOME INSURANCE

Service rating : very pleased with the service i have reciv.ed from yourselfs thank you so much.
Product : good cover and price thanks

10 months ago

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MOTORHOME INSURANCE

Service rating : Exactly what was wanted.
Product : Exactly what was required.

10 months ago

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MOTOR TRADE INSURANCE

Sorted my trade policy again.

10 months ago

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MOTORHOME INSURANCE

Service rating : Great service l smith great adviser
Product : Cheapest quote wot more do you need

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Good customer experience pleasant staff
Product : Good experience friendly staff

10 months ago

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VAN INSURANCE

Every happy thank you

10 months ago

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TAXI INSURANCE

Emma assisted me with my quote
Explained everything and got me the best deal
Thankyou very much
Will use again in the future

10 months ago

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MOTOR TRADE INSURANCE

Lad on phone was very helpful took a bit of time but as he said he had to read everything back to me .so overall good service

10 months ago

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BREAKDOWN INSURANCE

Excellent price and service

10 months ago

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CAR INSURANCE

Service rating : Very friendly staff and so helpful. Many thanks karl
Product : Pleased with everything .been with your company a few years now and always been treated good by the staff

10 months ago

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TAXI INSURANCE

Service rating : Efficient competitive and not a bad experience.
Product : Best rate quoted xxxxxxxxx

10 months ago

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COURIER INSURANCE

Service rating : Very helpful
Product : Best price so went with insurance

10 months ago

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BREAKDOWN INSURANCE

Great price and easily set up, happy motoring!!

10 months ago

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TAXI INSURANCE

Service rating : it was good can not fault them
Product : good taxi quote. great features

10 months ago

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BREAKDOWN INSURANCE

Very good

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Good price.
Product : Good price and customer service

10 months ago

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MOTORHOME INSURANCE

Service rating : Straight forward and thorough and friendly too
Product : Very good service thank you

10 months ago

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MOTOR TRADE INSURANCE

Friendly and competitive I would recommend to a friend

10 months ago

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TAXI INSURANCE

It's good but always check b4 u buy thank u staveley heads

10 months ago

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COURIER INSURANCE

Service rating : The service was excellent and your quote was by far the best I had wld recommend you to all other drivers
Product : Very good rates that met all my requiements

10 months ago

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VAN INSURANCE

Highly recommended. Insurance I needed at a good price without 'extras'. Explained advantages of legal protection etc but no high pressure selling I've experienced elsewhere

10 months ago

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COURIER INSURANCE

Service rating : Very easy to deal with and very present to speak to extremely helpful
Product : Extremely helpful told them what I wanted and they did it best insurance company I've spoke to so far A++++

10 months ago

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BREAKDOWN INSURANCE

Service rating : Excellent service, good price.
Product : Great service plus call back regarding the width of vehicle which is 50mm wider than on the original cover, told I will be covered.

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Excellent customer services n very helpful staff.
Product : Motor trade insurance policy

10 months ago

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MOTOR TRADE INSURANCE

Trade insurance had with them is was nice and cheap but up to 6 cars they said

10 months ago

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MOTORHOME INSURANCE

So far I have no complaints what so ever😊

10 months ago

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COURIER INSURANCE

Service rating : Used Staveley Head for a few years now and always happy with the service
Product : Best price I could find for my requirements

10 months ago

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TAXI INSURANCE

Service rating : i like to be a customer with staveley, very kind advisers.
Product : very good experience good insurance price

10 months ago

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GOODS IN TRANSIT INSURANCE

First time I've needed van insurance got what I thought was a good price good quick work saved a lot of hassle well pleased

10 months ago

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MOTORHOME INSURANCE

When with them as I hadn't left time to sort out renewal. They had rang me a couple of times weeks earlier but not at convenient times and charged me another £15 admin fee for not renewing before policy expired. Never been charged for this before by any insurance company in the 40 years plus of having car insurance.

Found the renewal process on the phone quite off putting and told about need to send back paperwork within 14 days and that it would be sent that day. It wasn't and I had to email to ask for it. They send it next day with the same statements without even acknowledging my email.

Will not go with them next year.

10 months ago

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VAN INSURANCE

Service rating : very slow getting back to us
Product : very poor response for fleet

10 months ago

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MOTOR TRADE INSURANCE

Service rating : Great service great help
Product : Good help good customer service

10 months ago

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MOTORHOME INSURANCE

Service rating : Good price. Particularly friendly and helpful advisor. Was very pleased to be able to amend a number of details without the price increasing.
Product : Pleased that the price had not increased compared to last year, and that I was able to switch the policy into my name rather than my son-in-law's name without this affecting the price.

10 months ago

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MOTORHOME INSURANCE

Service rating : Unhappy with 3rd party claim from last June that is still not resolved, I didn't even know anything about it!
Product : Inflated price due to erroneous claim outstanding

11 months ago

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MOTORHOME INSURANCE

Service rating : Very helpfull
Product : Very helpfull and also really competative price

11 months ago

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VAN INSURANCE

Service rating : Excellent customer service, competitively priced.
Product : Excellent, highly recommend their service.

11 months ago

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MOTOR TRADE INSURANCE

Just moved to staveley head fantastic staff everything was spot on

11 months ago

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BREAKDOWN INSURANCE

I'm in Spain at the moment so everything was carried out with a phone call and email. Everything went smoothly and my Certificate emailed the same day my proposal and Licence particulars were received.

11 months ago

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BREAKDOWN INSURANCE

Been with for a number of years on van insurance always good service and for the first time taken out break down at a good price.

11 months ago

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MOTORHOME INSURANCE

Excellent service would not hesitate too buy again staff are superb

11 months ago

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TAXI INSURANCE

Service rating : Thought the 2 people i dealt with didnt know the taxi operators liecense didn't gave to be in the drivers name which could cost you money
Product : Good price beat my previous insurer of 3 years by £50

11 months ago

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MOTOR TRADE INSURANCE

Service rating : I thought Jayne who I dealt with was very helpful and I am 100% satisfied with the service I received thanks
Product : Very happy with m purchase thanks

11 months ago

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GOODS IN TRANSIT INSURANCE

Service rating : Very good service the customer advisor I dealt with new the exact products I need I found the whole service very friendly and my insurance certificate came through about 15 mins after I paid the deposit
Product : One of the cheapest quotes I received vey friendly staff would highly recommend and I will definitely be using this service again for next year

11 months ago

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MOTORHOME INSURANCE

Service rating : Excellent price, great customer service. So far so good.
Product : Good cover for the price. Buying it's the easy bit...

11 months ago

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MOTOR TRADE INSURANCE

Excellent service

11 months ago

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MOTORHOME INSURANCE

Service rating : Very friendly and helpful
Product : Good service and friendly staff

11 months ago

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MOTORHOME INSURANCE

Staveley head didn't get into increasing the renewal price as others often do.
UK cal centre is also a plus.
I always recommend to others.

11 months ago

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MOTORHOME INSURANCE

Service rating : Service and details regarding my renewal where dealt in a polite manner
Product : very good value and covers what I need

11 months ago

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COURIER INSURANCE

Always excellent service.never go with any one else.

11 months ago

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TAXI INSURANCE

I had some problem in the beginning. They missed many details in facts sheets. Rest of service was very good

11 months ago

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MOTORHOME INSURANCE

Attentive and sensible people to talk to and a premium that was vastly less than other providers. I am happy with the service so far.

11 months ago

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MOTORHOME INSURANCE

Good customer service , very helpfull 😊

11 months ago

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BREAKDOWN INSURANCE

Service rating : So far so good, customer service has been great, i just hope if i need to claim they are the same.
Product : As above, if they deliver when i need them fantastic

11 months ago

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MOTORHOME INSURANCE

Service rating : Thanks
Product : Thanks for excellent service

11 months ago

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MOTORHOME INSURANCE

Service rating : Great price and customer service
Product : Great service great price ,easy to deal with

12 months ago

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MOTORHOME INSURANCE

Very quick and easy. I saved a lot of money and the service was very professional

12 months ago

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HGV INSURANCE

Good service it's nice people to help you.

12 months ago

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MOTOR TRADE INSURANCE

Good service

12 months ago

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COURIER INSURANCE

It's excellent service..recommend my friends as well.....

12 months ago

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MOTORHOME INSURANCE

Service rating : Good service as usual. Staff are polite and helpful.
Product : Always good value for money.

12 months ago

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MOTORHOME INSURANCE

I found the person i spoke to very helpful and curtious

12 months ago

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MOTOR TRADE INSURANCE

Service rating : Always a great company to deal with highly recommended
Product : Tailored to your needs at a great price

12 months ago

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MOTOR TRADE INSURANCE

Service rating : helped me a lot, gave me good advise and very goos customer service
Product : good prince and sevice great dvisor

12 months ago

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MOTORHOME INSURANCE

Service rating : I am very pleased with your service so far, your staff is very friendly and helpful. Thank you
Product : Very good service. I am pleased with my insurance with you

12 months ago

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MOTORHOME INSURANCE

Service rating : As always I found your people very helpful and made the process very easy.
Product : Happy doing business with you

12 months ago

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MOTORHOME INSURANCE

Service rating : Great customers service hence why I'm still a member
Product : Best price and service from your company

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