Important information regarding COVID-19

Due to the unprecedented issues the country is experiencing with coronavirus (COVID-19) and to help curb the spread, all Staveley Head employees have been requested to work from home until further notice.

Our team are standing by to help you; you can contact us by emailing the relevant department on the email addresses below.

For all:

Where service levels are impacted, we are prioritising existing policy holders.

We apologise for any inconvenience this may cause and thank you for your patience during this difficult time.

You can help to reduce the impact of this scenario by:

Thank you for your continued support.

Home  /  Commercial Vehicle  /  Chauffeur Insurance



Give us a call

You work hard. You provide a top class service to your customers. You maintain the highest standards at all times. So we think you should expect that same quality of service from your chauffeur insurance provider.

There are plenty of good reasons to get your cover with us:

  • Dedicated account handler
  • Guaranteed prestige vehicle replacement available
  • Chauffeur fleet insurance available for 5+ vehicles
  • Nationwide breakdown cover available, including home start
  • No mileage restrictions
  • Personal belongings cover available (driver or passenger)

These optional covers may be useful to you in addition to your chauffeur insurance policy, or as a standalone product.

Chauffeur Breakdown Cover
We offer a range of roadside assistance covers to get you back on the road at the scene of your breakdown. Find out more here.

Excess Protection
This cover helps get back the cost of your motor insurance excess if you make a claim.

Liability Insurance
We work with leading insurers to get the perfect policy to protect your business. Find out more about liability insurance here.


What add-ons or extras will be of most use to me as a chauffeur driver?

We offer a range of optional covers; here are some that you may find useful:
Chauffeur Breakdown Cover

We offer a range of roadside assistance covers to get you back on the road at the scene of your breakdown. Find out more here.

Excess Protection
This cover helps get back the cost of your motor insurance excess if you make a claim.

How do I make a claim?

Details on how to make a claim can be found under the ‘claims’ section of your policy wording.

Can I add another chauffeur to my policy?

Additional chauffeurs can be added (to a maximum of 3) subject to certain criteria.

Within how long do I need to declare any previous claims or motoring convictions?

We require all information of any incident, regardless of fault within the last 5 years.  Also, details of all non spent convictions regardless of time lapsed.

Do you offer short-term chauffeur insurance policies?

No, all of our insurance policies are based on 12-month contracts.

I do some part-time taxi work - will I be covered for this?

The product is designed for chauffeurs only.  However, one of our other private hire products may be suitable so give us a quick call – 0800 023 7213.

Can I drive other vehicles if I take out comprehensive chauffeur insurance?

No, the Chauffeur policy does not include a ‘driving other cars’ extension.

What does chauffeur insurance cover me for?

Like all private hire insurance, our Chauffeur product will cover you for; ‘the carriage of passengers for hire and reward’.

Which types of vehicle can I cover?

Chauffeur and Limousine Insurance policies are intended for the executive side of the ‘private hire’ market.  Which means only certain vehicles will qualify. Call us to check your vehicle is suitable 0800 023 7213

What’s the difference between chauffeur and private hire insurance?

The difference between chauffeur and private hire insurance can be confusing. To keep it simple here are the main differences:

  • A chauffeur vehicle will not have a two way radio
  • Chauffeurs will not take payments in the vehicle but payments will be settled by an accounts invoice.
  • Only executive vehicles will be covered for chauffeur insurance

Your job sets you apart from other motorists. Your insurance needs are unique. But so many insurers only provide a one-size-fits-all option for their chauffeur insurance policies. Really, you need to deal with a company that will offer you a selection of quality products and allow you to make the right decision for you. And with more than 20 years of chauffeur and limousine insurance experience, that’s exactly what we do.

Feefo Service Award

Prefer To Talk

If you’re interested in taking out insurance with us.

0800 023 7213 Mon - Fri 9am - 6.30pm, Sat 9am - 12.30pm


  • Clear communication
  • Straightforward quotes
  • Amazing customer service
Feefo Service Award
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