As a specialist motorhome insurance broker with over 20 years experience, we completely understand how important it is to keep you and your motorhome on the move. After all, no-one wants to be stuck by the side of the road, especially when you’re on holiday abroad.
The reality is, breakdowns can happen and do happen – and usually at the worst possible time. So the smart thing is to make sure you’re protected.
All of our optional Motorhome Breakdown Insurance policies provide national coverage and first class service 24/7. We can give you a quote in minutes and we’ll always look to save you money on your policy whenever we can.
Roadside & Local Recovery
An approved mechanic will aim to get you moving ASAP. If your motorhome can’t be fixed where it is, we’ll take it to a local garage for you.
This provides handy cover within one mile of your home address.
Get recovery to any single destination, overnight accommodation or use of a hire car for 24 hours (provided where necessary).
We’ll give you assistance across the continent including repatriation (where required).
Trailers & Caravans
Even trailers and caravans up to 8m in length can be insured with us.
Should this happen (and it can!), we’ll arrange for the tank to be drained, flushed and refilled with up to 10ltrs of the correct fuel.
This is for the vehicle itself so any driver is covered.
To make a claim
All claims, or incidents that may give rise to a claim, must be reported as soon as reasonably possible by calling 0345 600 5801.
When you call the Claims Helpline, we will record all the details of your incident. We’ll also confirm whether your policy covers you for what’s happened, any excess that you’ll have to pay and the steps involved in making your claim (which we’ll manage on your behalf).
When calling the Claims Helpline, please have your policy number to hand. This helps us to find your policy records quickly and deal with your call as efficiently as possible. If you can’t find it, please don’t let this delay your reporting of the incident.
To amend your policy
Want to make a change to your insurance policy? Then call 0333 370 7777 quoting your policy reference number.
To renew your insurance
We’ll send you a reminder to renew your policy when it is due. If you have any questions you can always speak to a member of our renewals team on 0333 370 7777
To request a copy of your policy documents
To request a copy of your policy documents, please call us on 0333 370 7777 quoting your policy reference number.
We’re here Monday to Friday 9am to 6.30pm, and on Saturday 9am to 12.30pm.
All of us here at Staveley Head are committed to giving you the highest standard of service. However, if anything has gone wrong and you’re not 100% happy, then tell us about it. We’ll deal with your complaint as quickly, efficiently and fairly as possible so you love us again. See our Terms of Business to find out more.
Service rating : First insurance company does not give you a policy of insurance if you have had a gap of not working as a taxi driver even if the customer has over 25years experience
of with 9 years ncb clean license held license over 30years ??? Confused.com
Product : Poor went to another company straight forward and covered now
Service rating : Yes I would recommend you to friends and family you treated me like a person not just another sale and as I’m not the best on a computer you have even told me you will send my policy on paper through the post I’m very pleased thankyou. (You haven’t sent it yet please send it)
Product : Still waiting for my policy to be sent in the post
Service rating : first rate service , well pleased !!!!
Product : does what it says on the tin
Service rating : I think you are a sexist non inclusive company.
This is because you won’t insure me because I have had a baby. I have been on maternity leave and had a break from my work. I’ve been a taxi driver for seven years and am now returning to it after having a baby. You refuse me a policy because of this ‘gap’. This is excluding mums from insurance for taxi driving. I see no logical basis for this imposed disadvantage. I am 37 and I’ve never had an accident, or made a claim.
You should not have taken my deposit and then later refused the policy, I had to wait a long time for the money to be returned, which of course I needed to find another policy.
Product : Same as I said previously
Service rating : They tried to apply lots of fees to my account without explaining g what they were for.
Product : Never had to claim yet. Price was okay.
MOTOR TRADE INSURANCE
Service rating : When I first phoned I told you that it was for delivery and Collection of cars and vans and being paid for this service, thats hire and reward insurance when I was told over the phone that my insurance didn’t cover this I had to pay you more money, it left a sour taste in my mouth
Product : Read the above I have explains it on the previous page
Yes I would recomend them and use them again as whilst I have only just taken the policy out, It has all been done swiftly and easily
Service rating : Our enquiries around courier insurance were a little more complicated this year but staff were extremely helpful in getting our queries answered and we found policies that fitted our needs, this is our 3 year with Staveley and we've had no problems
Product : As noted in previous rating we found the policy to fit our needs with help from staff
Great advice, service and price
Service rating : Just Great.
Product : Just Great! Positively surprised.
Service rating : Easy to use site and came back with a good price
Product : Good price was given on line quote
Service rating : Excellent service
website extremely easy to use
Great price insurance
Product : My insurance had gone up with my previous company by £500
Staveley Head saved me £578 brilliant price for same cover
Service rating : Highly recommend hassle free service..
Product : Hassle free service. Recommend to others
Service rating : Very good staveley head's are good very good service
Product : I have tried this company its very good service
Service rating : Fab company, They where patient with me & got me the quote I was after.. Nice and easy to deal with and super nice to chat to as well.
Product : I told them the issue & I didn't need a tow, Rather just a man with flexi fuel pipe to get me back on the road. Only a simple issue this time
Service rating : Very good service the lady had a good Manner explained everything well
Product : All very good thanks will use again
Service rating : Best customer service
Product : Best after all and very good company
Service rating : Asking for to many documents
Product : Insurance price is ok on taxi
Service rating : I’ve been with Staveley Head for years for courier insurance. I’ve only had one non fault claim which they handled brilliantly. For that reason I don’t bother shopping around.
Product : Competitive quotes as always.
Service rating : excellent Services
Product : Excellent price and good package
Service rating : Really polite staff really helpful qwick and simply to quote and would recommend to anyone already had 3 family members switch to starveley head ☆☆☆☆☆
Product : Really easy and simple to quote and to complete and prices are really good :)
Service rating : Exelent sevice well manerd polite and very pleased with the service I received
Product : Exelent well pleased will use you again
Service rating : Very competitive on my insurance over the rest of them, quick professional service.
I would highly recommend this company
Product : You only get five stars if you provide an overall excellent service and pricing
Service rating : good customer service great price easy to use its 5 stars from me..
Product : great price competively priced
Service rating : Great customer service, very pleasant, and efficient staff in what is, let’s face it, a boring but necessary task! I was dealt with swiftly and professionally - all good :-)
Product : It’s insurance :-) I have to have it
So to find out more, ask any questions or take out motorhome breakdown insurance with us straight away, give us a call today on 0800 023 7208.