As a specialist motorhome insurance broker with over 20 years experience, we completely understand how important it is to keep you and your motorhome on the move. After all, no-one wants to be stuck by the side of the road, especially when you’re on holiday abroad.
The reality is, breakdowns can happen and do happen – and usually at the worst possible time. So the smart thing is to make sure you’re protected.
All of our optional Motorhome Breakdown Insurance policies provide national coverage and first class service 24/7. We can give you a quote in minutes and we’ll always look to save you money on your policy whenever we can.
Roadside & Local Recovery
An approved mechanic will aim to get you moving ASAP. If your motorhome can’t be fixed where it is, we’ll take it to a local garage for you.
This provides handy cover within one mile of your home address.
Get recovery to any single destination, overnight accommodation or use of a hire car for 24 hours (provided where necessary).
We’ll give you assistance across the continent including repatriation (where required).
Trailers & Caravans
Even trailers and caravans up to 8m in length can be insured with us.
Should this happen (and it can!), we’ll arrange for the tank to be drained, flushed and refilled with up to 10ltrs of the correct fuel.
This is for the vehicle itself so any driver is covered.
To make a claim
All claims, or incidents that may give rise to a claim, must be reported as soon as reasonably possible by calling 0345 600 5801.
When you call the Claims Helpline, we will record all the details of your incident. We’ll also confirm whether your policy covers you for what’s happened, any excess that you’ll have to pay and the steps involved in making your claim (which we’ll manage on your behalf).
When calling the Claims Helpline, please have your policy number to hand. This helps us to find your policy records quickly and deal with your call as efficiently as possible. If you can’t find it, please don’t let this delay your reporting of the incident.
To amend your policy
Want to make a change to your insurance policy? Then call 0333 370 7777 quoting your policy reference number.
To renew your insurance
We’ll send you a reminder to renew your policy when it is due. If you have any questions you can always speak to a member of our renewals team on 0333 370 7777
To request a copy of your policy documents
To request a copy of your policy documents, please call us on 0333 370 7777 quoting your policy reference number.
We’re here Monday to Friday 9am to 6.30pm, and on Saturday 9am to 12.30pm.
All of us here at Staveley Head are committed to giving you the highest standard of service. However, if anything has gone wrong and you’re not 100% happy, then tell us about it. We’ll deal with your complaint as quickly, efficiently and fairly as possible so you love us again. See our Terms of Business to find out more.
Service rating : Very courteous and competitive.
Product : Always polite and professional
Help and assistance excellent response to emails first class and vsry polite on the phone
Service rating : Very straight forward process. Good communication and knowledgeable staff. Oh and also saved som money.
Product : No faff. Just straight forward process.
Service rating : I wanted insurance for my camper and it was very easy to do so and a good price
Product : Good competitive price, worth going with a company I have not heard of before
Service rating : very excellent price
Product : excellent service. good price and 5 star package
Service rating : Online form filled in and purchased made online but received a call back to say they require x amount more money!
Product : Online form filled in and purchased made online but received a call back to say they require x amount more money!
Service rating : I was happy with the terms of cover, speed of process and the price. I did have a very rude customer adviser and this has already been fed back to the company and is being handled by them.
Product : Keenly priced and cover that seems right for me.
Service rating : Everything was very easy to use & when I had to ring the next day the lady on the phone was very helpful
Product : Everything thing was easy to use & helpful
Service rating : all ok and happy with service
Product : all priced ok and happy with the sotings
Service rating : good response time, good communication
Product : good value for money, and service
Service rating : Excellent service
Product : Excellent service and telephone manner
Service rating : Excellent. Cheapest by some way and an excellent professional service.
Product : Excellent service no nonsense
Service rating : The purchase of the product was easy and quickly done excellent service and quick delivery
Product : The staff were friendly and helpful and found me the best price quickly
Service rating : Excellent telephone service. Not kept waiting.
Product : Good product at the right price.
Service rating : Repeated unnecessary contact asking partial information about the same subject is really annoying! 3 emails in reference to the same subject matter is frustrating, especially when I’ve provided all the information first time but someone hasn’t done their job properly. Price was good but I haven’t got the time to mess about.
Product : Could have been cheaper, everyone likes to pay less.
Service rating : Yes I would recommend and would buy from again
Product : Covered me for what I needed
Service rating : So easy to deal with. No hidden extras. Everything explained in full without the all too often waffle that other companies use.
Product : Pretty good value for money.
Service rating : Excellent service in finding the right insurance i required.
Product : Excellent service in finding the right insurance i required.
Service rating : Always an easy time to renew as all the work is done without endless questions.
I have used them for years and will continue.
Product : Easy, just let them get on with it.
Service rating : Great service. Quick, efficient, no fuss, low cost
Product : Cheapest quotation by miles
Service rating : Very smooth and efficient administration. Made the experience of moving to Staveley easy. Not the cheapest quote but the most reassuring, which is what is needed for insurance.
Product : Not the cheapest but the most reassuring.
Service rating : Excellent communication
Product : I like the communication with member of staff she was excellent at her job.
Excellent customer service
Service rating : Hassle free and great communication
Product : It was hassle free and delivered on time
Service rating : Lauren who dealt with my purchase was excellent top marks for customer service
Product : Price and excellent customer service
Service rating : Great price, knowledgeable staff and great communication skills.
Product : Great price for campervan insurance
So to find out more, ask any questions or take out motorhome breakdown insurance with us straight away, give us a call today on 0800 023 7208.