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Code of Conduct

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One Sure Insurance Ltd Code of Conduct


A message from our Managing Director.

Our Mission and Values

Our understanding of conduct risk is, that it is the risk that our behaviour could result in poor outcomes for customers, whether such behaviour is born out of a failure of process, systems and controls or an inappropriate culture. Therefore, the requirement to demonstrate good conduct applies to all customer types, regardless of the product or service supplied and our staff play an integral part in this. Our code of conduct is compulsory for all of our employees to adhere to and to demonstrate our commitment to achieving this and ensuring that our customers are confident that we put them at the heart of our business, we are publishing our staff code of conduct, for you to see.


1.       Scope


The code of conduct applies to all Staff including any permanent and temporary employees, officers, directors (executive & non-executive) consultants, contractors, agency workers and anyone else undertaking work on behalf of or with the company.

The code of conduct sets out the standards we expect and require all staff to work to, at all times, regardless of their role within the company.


2.       The Code of Conduct


As staff of One Sure Insurance, we will:


3.       Obligations for Compliance


We all have a personal responsibility for working to the standards expected within this code of conduct. If you for any reason do not understand what is expected of you or feel that you are not able to comply with any part of the code of conduct, please speak to the Compliance Manager.

If at any time you feel that you are being asked to do anything that compromises your ability to meet the standards outlined in this code of conduct or If you know or suspect that anyone is acting in breach of the code of conduct you must report this. You can raise this with your line manager if you feel that this appropriate, alternatively you can discuss this with the Compliance Manager.  You are also able to use the company’s Whistleblowing policy to report any concerns confidentially.

Failure to comply with this code of conduct may result in disciplinary action.

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