0333 370 7777
Mon - Fri 9am - 6.30pm, Sat 9am - 12.30pm
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Breakdown Insurance

Get covered with Staveley Head's breakdown insurance. Whether you're on the M6 or the beach, don't find yourself stranded. Get a free quote now!

We get it

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Breakdown Insurance

As a specialist motor insurance broker with over 20 years experience, we understand the importance of keeping you on the move. So we work with the UK’s top insurers to offer you a range of breakdown insurance options covering everything from cars and motorbikes to motorhomes and transit vans.

You don’t want to be stuck by the roadside in the rain. You don’t want to miss that meeting or that flight. And we really get that. So we make sure our breakdown insurance policies provide you with national coverage and first class service 24/7.

Which means whatever happens you’re protected, you’re covered and you’ll never be stuck at the side of the road for long.

Options
Questions
Customers
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Roadside & Local Recovery

An approved mechanic will aim to get you moving ASAP. If your vehicle can’t be fixed where it is, we’ll get it to a local garage.

Homestart

Provides you with cover within one mile of your home address.

Nationwide

Gives you recovery to any single destination, overnight accommodation or use of a hire car for 24 hours (provided where necessary).

European

Assistance across the continent, including repatriation (where required). Really useful if you holiday/work and drive abroad.

Trailers & Caravans

Trailers and caravans covered up to 8m in length.

Misfuelling Cover

This happens! If it does, we will arrange for your fuel tank to be drained, flushed and refilled with up to 10l of the correct fuel.

Vehicle Cover

This cover is for the vehicle itself so any driver is covered here.

Are there any exclusions to this policy?
Here are some of the exclusions: 
  • Any claims within 24 hours of the policy inception are only entitled to local recovery
  • Flat tyres, where no serviceable spare is present unless the vehicle is designed not to carry one
  • For European cover, the vehicle will not be repatriated if the cost of doing so exceeds the market value of the car
  • For further information please callour breakdown team 0333 370 777
Does your breakdown insurance also cover classic cars?
Yes, it does. For classic car cover, the vehicle must be over 15 years old and be insured on a Classsic Car policy with limited annual mileage.
What's the difference between vehicle and personal cover?
With vehicle cover, any authorised driver who has a breakdown in the vehicles is protected. Personal protection covers you as the driver or passenger in any eligible vehicle. Therefore if you're in a car when it breaks down, you can call for assistance even if you're not driving it at the time.
Will you return my vehicle to the UK if I breakdown on the continent?
Yes, although the vehicle will not be repatriated if the cost of doing so is more than the market value of the car.
Does my policy include towing?
If your vehicle can’t be fixed at the side of the road, we will tow it to an approved local garage for you.
Will you replace a flat tyre?
Yes, no problem. If you have a serviceable spare tyre we will change it.

To make a claim

All claims, or incidents that may give rise to a claim, must be reported as soon as reasonably possible by calling 0345 600 5801.

When you call the Claims Helpline, we will record all the details of your incident. We’ll also confirm whether your policy covers you for what’s happened, any excess that you’ll have to pay and the steps involved in making your claim (which we’ll manage on your behalf).

When calling the Claims Helpline, please have your policy number to hand. This helps us to find your policy records quickly and deal with your call as efficiently as possible. If you can’t find it, please don’t let this delay your reporting of the incident.

To amend your policy

Want to make a change to your insurance policy? Then call 0333 370 7777 quoting your policy reference number.

To renew your insurance

We’ll send you a reminder to renew your policy when it is due. If you have any questions you can always speak to a member of our renewals team on 0333 370 7777

To request a copy of your policy documents

To request a copy of your policy documents, please call us on 0333 370 7777 quoting your policy reference number.

We’re here Monday to Friday 9am to 6.30pm, and on Saturday 9am to 12.30pm.

Complaints

All of us here at Staveley Head are committed to giving you the highest standard of service. However, if anything has gone wrong and you’re not 100% happy, then tell us about it. We’ll deal with your complaint as quickly, efficiently and fairly as possible so you love us again. See our Terms of Business to find out more.

We’re not the kind of people to try and pull the wool over our customer’s eyes. So we use Feefo, an independent third party company to collect feedback on every policy we sell (see below). This way, we get another view on how we’re doing so we can improve our service wherever possible.

So if you’d like to make a suggestion as to how we could do better, please use our contact us form and tell us about it.

96% of customers liked our service (16 reviews)

5 days ago

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BREAKDOWN INSURANCE

Value for money good product

2 weeks ago

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BREAKDOWN INSURANCE

On the surface seems good - hope we wont have to find out

3 weeks ago

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BREAKDOWN INSURANCE

Excellent

3 weeks ago

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BREAKDOWN INSURANCE

Incorporates my needs and demands as requested

1 month ago

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BREAKDOWN INSURANCE

Reasonable price good

1 month ago

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BREAKDOWN INSURANCE

It would appear to be good although you would only really know if you had to use it!

2 months ago

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BREAKDOWN INSURANCE

Great breakdown, it's just what we needed

2 months ago

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BREAKDOWN INSURANCE

Good

2 months ago

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BREAKDOWN INSURANCE

As Above

2 months ago

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BREAKDOWN INSURANCE

Hope it will be good if I need it!!

3 months ago

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BREAKDOWN INSURANCE

Good

3 months ago

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BREAKDOWN INSURANCE

Comprehensive cover at a good price.

3 months ago

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BREAKDOWN INSURANCE

All good, as expected

4 months ago

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BREAKDOWN INSURANCE

Not claimed yet, but policy price and conditions were a lot better than all the other quotes I received.

4 months ago

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BREAKDOWN INSURANCE

Very competative

To find out more, ask us any questions or to take out our comprehensive Breakdown Insurance today, call us now on 0333 370 7777.

Breakdown Insurance Insurance
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Feefo Logo (16 reviews) 5
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