0333 370 7777
Mon - Fri 9am - 6.30pm, Sat 9am - 12.30pm
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Breakdown Insurance

Get covered with Staveley Head's breakdown insurance. Whether you're on the M6 or the beach, don't find yourself stranded. Get a free quote now!

We get it

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Breakdown Insurance

As a specialist motor insurance broker with over 20 years experience, we understand the importance of keeping you on the move. So we work with the UK’s top insurers to offer you a range of breakdown insurance options covering everything from cars and motorbikes to motorhomes and transit vans.

You don’t want to be stuck by the roadside in the rain. You don’t want to miss that meeting or that flight. And we really get that. So we make sure our breakdown insurance policies provide you with national coverage and first class service 24/7.

Which means whatever happens you’re protected, you’re covered and you’ll never be stuck at the side of the road for long.

Options
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Customers
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Roadside & Local Recovery

An approved mechanic will aim to get you moving ASAP. If your vehicle can’t be fixed where it is, we’ll get it to a local garage.

Homestart

Provides you with cover within one mile of your home address.

Nationwide

Gives you recovery to any single destination, overnight accommodation or use of a hire car for 24 hours (provided where necessary).

European

Assistance across the continent, including repatriation (where required). Really useful if you holiday/work and drive abroad.

Trailers & Caravans

Trailers and caravans covered up to 8m in length.

Misfuelling Cover

This happens! If it does, we will arrange for your fuel tank to be drained, flushed and refilled with up to 10l of the correct fuel.

Vehicle Cover

This cover is for the vehicle itself so any driver is covered here.

Are there any exclusions to this policy?
Here are some of the exclusions: 
  • Any claims within 24 hours of the policy inception are only entitled to local recovery
  • Flat tyres, where no serviceable spare is present unless the vehicle is designed not to carry one
  • For European cover, the vehicle will not be repatriated if the cost of doing so exceeds the market value of the car
  • For further information please callour breakdown team 0333 370 777
Does your breakdown insurance also cover classic cars?
Yes, it does. For classic car cover, the vehicle must be over 15 years old and be insured on a Classsic Car policy with limited annual mileage.
What's the difference between vehicle and personal cover?
With vehicle cover, any authorised driver who has a breakdown in the vehicles is protected. Personal protection covers you as the driver or passenger in any eligible vehicle. Therefore if you're in a car when it breaks down, you can call for assistance even if you're not driving it at the time.
Will you return my vehicle to the UK if I breakdown on the continent?
Yes, although the vehicle will not be repatriated if the cost of doing so is more than the market value of the car.
Does my policy include towing?
If your vehicle can’t be fixed at the side of the road, we will tow it to an approved local garage for you.
Will you replace a flat tyre?
Yes, no problem. If you have a serviceable spare tyre we will change it.

To make a claim

All claims, or incidents that may give rise to a claim, must be reported as soon as reasonably possible by calling 0345 600 5801.

When you call the Claims Helpline, we will record all the details of your incident. We’ll also confirm whether your policy covers you for what’s happened, any excess that you’ll have to pay and the steps involved in making your claim (which we’ll manage on your behalf).

When calling the Claims Helpline, please have your policy number to hand. This helps us to find your policy records quickly and deal with your call as efficiently as possible. If you can’t find it, please don’t let this delay your reporting of the incident.

To amend your policy

Want to make a change to your insurance policy? Then call 0333 370 7777 quoting your policy reference number.

To renew your insurance

We’ll send you a reminder to renew your policy when it is due. If you have any questions you can always speak to a member of our renewals team on 0333 370 7777

To request a copy of your policy documents

To request a copy of your policy documents, please call us on 0333 370 7777 quoting your policy reference number.

We’re here Monday to Friday 9am to 6.30pm, and on Saturday 9am to 12.30pm.

Complaints

All of us here at Staveley Head are committed to giving you the highest standard of service. However, if anything has gone wrong and you’re not 100% happy, then tell us about it. We’ll deal with your complaint as quickly, efficiently and fairly as possible so you love us again. See our Terms of Business to find out more.

We’re not the kind of people to try and pull the wool over our customer’s eyes. So we use Feefo, an independent third party company to collect feedback on every policy we sell (see below). This way, we get another view on how we’re doing so we can improve our service wherever possible.

So if you’d like to make a suggestion as to how we could do better, please use our contact us form and tell us about it.

 

91% of customers liked our service (572 reviews)

19 hours ago

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MOTOR TRADE INSURANCE

Service rating : its good
Product : fine its good good safe bot moor expensive last yer i pay monthly £65,70

22 hours ago

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MOTOR TRADE INSURANCE

Service rating : Fantastic!!!
Product : Very professional and efficient.

24 hours ago

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MOTORHOME INSURANCE

Very good service, Staveley Head are a 'no nonsense' company that give you what you need at a good price. Very pleased with the service I have been given.

5 days ago

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GOODS IN TRANSIT INSURANCE

Brilliant service from all staff at all times. Even the girls on the front desk.

Thanks.

6 days ago

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MOTORHOME INSURANCE

Good people to deal with over the phone.

1 week ago

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MOTOR TRADE INSURANCE

This is my 3rd year with stavley head, always get great service and seems to be one of the better companies I have dealt with.

1 week ago

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MOTORHOME INSURANCE

Excellent customer service will be advising my motorhome friends to use Stavely Head too!

1 week ago

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MOTORHOME INSURANCE

Service rating : Friendly helpful people
Product : Found cheapest quote very helpful

1 week ago

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MOTORHOME INSURANCE

Service rating : All the staff l spoke to where very polite and made it simple to buy the product
Product : Best quote from several companies

2 weeks ago

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MOTORHOME INSURANCE

Easy to use website, friendly staff when contacted and overall and efficient professional, very cost effective service. Saved us over £100 on previous insurance.

2 weeks ago

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MOTORHOME INSURANCE

After phoning several insurance companies, I chose Staveley Head, because they were the most professional and helpful.
Thank you to Erin & Abby for their help
John

2 weeks ago

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HGV INSURANCE

Service rating : very helpful
Product : good price and good to deal with

2 weeks ago

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MOTORHOME INSURANCE

Service rating : The service was excellent, they answered all my questions instantly and the cost was LOW.
Product : excellent the cost was low.

To find out more, ask us any questions or to take out our comprehensive Breakdown Insurance today, call us now on 0333 370 7777.

Breakdown Insurance Insurance
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Feefo Logo (570 reviews) 4.5
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