Important information regarding COVID-19

Due to the unprecedented issues the country is experiencing with coronavirus (COVID-19) and to help curb the spread, all Staveley Head employees have been requested to work from home until further notice.

Our team are standing by to help you; you can contact us by emailing the relevant department on the email addresses below.

For all:

Where service levels are impacted, we are prioritising existing policy holders.

We apologise for any inconvenience this may cause and thank you for your patience during this difficult time.

You can help to reduce the impact of this scenario by:

Thank you for your continued support.

Home  /  Personal Vehicle  /  Motorhome Insurance  /  Breakdown-Cover

MOTORHOME BREAKDOWN INSURANCE

WE GET IT

Give us a call

As a specialist motorhome insurance broker with over 20 years experience, we completely understand how important it is to keep you and your motorhome on the move. After all, no-one wants to be stuck by the side of the road, especially when you’re on holiday abroad.

The reality is, breakdowns can happen and do happen – and usually at the worst possible time. So the smart thing is to make sure you’re protected.

All of our optional Motorhome Breakdown Insurance policies provide national coverage and first class service 24/7. We can give you a quote in minutes and we’ll always look to save you money on your policy whenever we can.

Roadside & Local Recovery
An approved mechanic will aim to get you moving ASAP. If your motorhome can’t be fixed where it is, we’ll take it to a local garage for you.

Homestart
This provides handy cover within one mile of your home address.

Nationwide
Get recovery to any single destination, overnight accommodation or use of a hire car for 24 hours (provided where necessary).

European
We’ll give you assistance across the continent including repatriation (where required).

Trailers & Caravans
Even trailers and caravans up to 8m in length can be insured with us.

Misfuelling Cover
Should this happen (and it can!), we’ll arrange for the tank to be drained, flushed and refilled with up to 10ltrs of the correct fuel.

Vehicle Cover
This is for the vehicle itself so any driver is covered.

Will you return my vehicle to the UK if I breakdown on the continent?

Yes, although we can’t do this if the cost of doing so is more than the market value of the vehicle.

Does my policy include towing?

Yes. So if your vehicle can’t be fixed at the side of the road, we will tow it to an approved local garage for you.

Will you replace a flat tyre?

No problem. If you have a serviceable spare tyre we will happily change it for you.

To make a claim

All claims, or incidents that may give rise to a claim, must be reported as soon as reasonably possible by calling 0345 600 5801.

When you call the Claims Helpline, we will record all the details of your incident. We’ll also confirm whether your policy covers you for what’s happened, any excess that you’ll have to pay and the steps involved in making your claim (which we’ll manage on your behalf).

When calling the Claims Helpline, please have your policy number to hand. This helps us to find your policy records quickly and deal with your call as efficiently as possible. If you can’t find it, please don’t let this delay your reporting of the incident.

To amend your policy

Want to make a change to your insurance policy? Then call 0333 370 7777 quoting your policy reference number.

To renew your insurance

We’ll send you a reminder to renew your policy when it is due. If you have any questions you can always speak to a member of our renewals team on 0333 370 7777

To request a copy of your policy documents

To request a copy of your policy documents, please call us on 0333 370 7777 quoting your policy reference number.

We’re here Monday to Friday 9am to 6.30pm, and on Saturday 9am to 12.30pm.

Complaints

All of us here at Staveley Head are committed to giving you the highest standard of service. However, if anything has gone wrong and you’re not 100% happy, then tell us about it. We’ll deal with your complaint as quickly, efficiently and fairly as possible so you love us again. See our Terms of Business to find out more.

So to find out more, ask any questions or tak

So to find out more, ask any questions or take out motorhome breakdown insurance with us straight away, give us a call today on 0800 023 7208.

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Prefer To Talk

If you’re interested in taking out insurance with us.

0800 023 7208 Mon - Fri 9am - 6.30pm, Sat 9am - 12.30pm

CLEAR. SIMPLE. SORTED.

  • Clear communication
  • Straightforward quotes
  • Amazing customer service
Feefo Service Award
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